Features
Tenant Services
IPedge General Description 01/12
77
Event and System Administration Logs
Events such as station buttons pushed or lines accessed are stored in an Event Log. All
actions made by the System Administration user are logged. Both logs may be called up at
a later time.
Automatic Fault Recovery
The system can automatically correct certain conditions detected during operation. This
enables the system to continue operating normally without requiring correction.
Backup and Restore
The customer database can be backed up and restored automatically or manually sched-
uled. The customer database can be moved to a network drive or can be moved to another
location using FTP. The backup and restore functions can be performed locally or
remotely.
Maintenance and Administration
The Enterprise Manager terminal can be connected directly to the IP
edge
system or via the
customer’s LAN as well as remotely over the Internet over the public network.
Software Upgrade
A regular IPedge system software upgrade can be performed. You can upgrade the Operat-
ing System without affecting your customer database.
Tenant Services
This feature enables the IP
edge
system
to provide separate service to multiple companies or
departments (tenants). PDNs, DIDs and incoming line groups (ILGs) can be assigned to one
through eight tenants. Each tenant can have different attendant or night bell assignments for day-
of-the week schedules using Day 1, Day 2, or Day 3 modes. This feature is enabled through system
programming.
Traffic Measurement
Technicians and System Administrators can monitor the effectiveness of the system
resources for proper traffic balance.These traffic statistics are necessary for the system
administrator to both monitor the effectiveness of the system and determine whether the
system has enough resources or improper traffic balance. No additional hardware is
needed to support Traffic Measurement.
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