Features
Call Waiting
IPedge General Description 01/12
57
Call Waiting
When a station is busy with a call and another call is directed to that station’s busy
Line
or
DN button, two short beeps are issued to alert the telephone user of the pending call.
Call Waiting works for calls originating from within or outside the system. The length of
the Call Waiting beeps is different for internal and external Call Waiting. The different
beeps distinguish which type of call is waiting.
Caller ID, DNIS, or ANI information appears on LCD telephones for 10 seconds. If Caller
ID information is not available, the device name, such as the SIP trunk or DNIS name or
number is shown.
IP telephones receive a Call Waiting tone twice from the handset receiver. Call Waiting
tones can be turned off on each station by the System Administrator.
When a station is busy with a call and another call is incoming, a tone alerts the caller of a
pending call. On LCD telephones, the Caller ID information displays for 10 seconds. The
combined effect of the Call Waiting alert tone with the displayed information enables
users to identify whether or not they want to interrupt their current call for the waiting call.
To answer the Call Waiting, the current call must be parked, terminated, or transferred.
Multiple calls can be queued to a single station, all waiting for that station to become free;
the call at the head of the queue provides the Call Waiting signal and LCD indication.
The tone (two beeps) signaling Call Waiting tone is provided through the speaker of the
phone. Caller ID display is not available with standard telephones.
Caller Identification
Caller Identification (Caller ID) is the general term for the information provided identify-
ing the originating party of a public network call. The name and telephone number of the
calling party displays on the ringing telephone’s LCD. Incoming calls with Caller ID or
Automatic Number Identification (ANI) information may be optionally recorded into a
rolling list for individual stations. Station users with LCD displays can access this list to
select and redial these calls (Call History).
Caller ID lists can include the number, name (if provided), time and date of the call, and
status of the call (answered, abandoned, or redirected). Digital stations are assigned mem-
ory for creating the Call History.
ISDN Calling ID Name and Number
Both Caller ID name and number are supported, if available from the service provider.
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