Toshiba E-studio 556, Руководство по устранению неисправностей

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
88 Error Codes
1C60
HDD full failure during processing Reduce the number of pages of the job in error and perform it again.
Check whether the server or local disk has sufficient space in its disk
capacity.
1C61
Address Book reading failure Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again. If the error
still persists, contact your service representative.
1C63 Terminal IP address unset Ask your administrator to set the IP address of the equipment.
1C64 Terminal mail address unset Ask your administrator to set the Email address of the equipment.
1C65 SMTP address unset Ask your administrator to set the SMTP server address.
1C66 Server time-out error Check whether the SMTP server is operating properly.
1C69
SMTP server connection error Ask your administrator to set the login name or password of the SMTP
server and try again. Check whether the SMTP server is operating
properly.
1C6B
Terminal mail address error Ask your administrator to check the SMTP Authentication method or if
there is an unpermitted character in the Terminal mail address. Set the
correct SMTP Authentication method or delete the unpermitted character
in the Terminal mail address.
1C6C
Destination mail address error Check if there is an unpermitted character in the Destination Email
address. Delete the unpermitted character and reset the appropriate
Destination Email address, then try again.
1C6D
System error Turn the power OFF and then back ON. Perform the job in error again. If
the error still occurs, contact your service representative.
1C70
SMTP client OFF Ask your administrator to enable the SMTP Client and perform the job
again.
1C71
SMTP authentication error Confirm that the login name and password are correct. If SSL is enabled,
make sure that SSL port number is correctly set.
1C72
POP Before SMTP error Confirm that the POP Before SMTP settings and POP3 settings are
correct.
1CC0 Job canceled The job was canceled.
1CC1
Power failure Check whether the power cable is connected properly and is inserted
securely. Check whether the power voltage is unstable.
3A10 MIME format error Ask the sender to resend the Email in the MIME1.0 format.
3A20 Email process error Ask the sender to resend the Email.
3A30
Partial Email timeout error Ask the sender to resend the Email, or change the Partial Wait time
setting.
3A40 Invalid partial Email received Ask the sender to resend the partial Email in the RFC2046 format.
3A50
HDD full error Ask the sender to resend the Email by separating it into several Emails. If
this error occurs due to running out of paper and too many waiting jobs
being stored in the hard disk, add paper to activate the other jobs.
3A70
Interrupt partial Email reception Ask your administrator to enable the Enable Partial Email setting and ask
the sender to resend the Email.
3A80
Partial Email disabled Ask your administrator to enable the Enable Partial Email setting and ask
the sender to resend the Email.
3B10 Email format error Ask the sender to resend the Email.
3B20
Content-Type error Ask the sender to resend the Email with attached files that are TIFF
format.
3B40 Email decode error Ask the sender to resend the Email.
3C10, 3C13
TIFF analysis error Ask the sender to resend the Email with attached files that are TIFF
format.
3C20
TIFF compression error Ask the sender to resend the Email with attached TIFF files in the MH,
MR, MMR, or JBIG compression.
3C30
TIFF resolution error Ask the sender to resend the Email with attached TIFF files whose
resolution is either 200 x 100, 200 x 200, 200 x 400, 300 x 300, or 400 x
400 dpi.
3C40
TIFF paper size error Ask the sender to resend the Email with attached TIFF files that can be
printed on paper permitted for the equipment.
3C50 Offramp transmission error Ask the sender to specify the correct fax numbers and resend the Email.
Error Code Problem Description Corrective Action