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Chapter 8: Troubleshooting
LED indications
The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below.
Note:
If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow
LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.
If, after trying the solution, the problem still exists:
•
In the U.S., call TACP Consumer Solutions at 1-800-631-3811.
•
In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to
www.toshiba.ca
; click
“Home Entertainment,” and then click “Support.”
LED Indication
Condition
Solution
Voice
Announce
1) Blue is ON (solid).
The TV is operating
properly.
–
–
2) Green is ON (solid).
Power-On Mode Fast.
See “Setting the Power-On Mode feature” (
-
page
35).
–
3) Yellow blinks.
Standby with Power-On
Mode Fast.
4) Blue is ON (solid).
Yellow blinks.
The lamp is not working
properly.
The TV will automatically try to restart itself eight times
(see item #4).
Note:
If the TV is powered off and then quickly on again
when the lamp unit is hot, it may take several minutes
for the picture to appear on-screen. This is a property of
DLP
®
TV lamp technology and is NOT a sign of
malfunction. For details, see “Setting the Power-On
Mode feature” and “IMPORTANT NOTICE ABOUT
HOT LAMP RESTART” (
-
page 35).
–
5) Yellow is ON
(solid).
Red blinks.
The lamp is not working
properly after the eighth
automatic restart (see
item #3).
Turn the TV OFF and then ON again. If the problem
persists, contact TACP Consumer Solutions at 1-800-
631-3811 in the U.S. or TCL Customer Service at
1-800-268-3404 in Canada.
“Lamp not
working”
6) Yellow is ON
(solid).
The lamp unit door is not
seated properly.
Turn OFF the TV and unplug the power cord. Review
“Lamp unit replacement and care” in Chapter 9 to
ensure that the lamp door is installed securely.
“Lamp door is
open.”
7) Red blinks.
Fan stopped.
Turn OFF the TV and unplug the power cord. Plug the
power cord in again and turn ON the TV.
“Fan stopped.”
8) Blue blinks slowly.
Red blinks.
Abnormal operation of
BUS line. (light engine).
–
9) Blue blinks slowly.
Abnormal operation of
BUS line.
–
10)Blue blinks quickly.
Power Protect
Detection.
–
11)Blue blinks quickly.
Red blinks.
The color wheel has
stopped.
“Color wheel
stopped.”
12)Blue blinks quickly.
Yellow blinks.
Red blinks.
An abnormal
temperature increase
has occurred.
Turn OFF the TV. Check to make sure none of the slots
or openings in the TV cabinet are covered, blocked, or
dusty. Turn ON the TV again.
“Temperature
warning.”
Blue LED Red/Green LED
Yellow LED
TV front
“Voice announce” feature
When certain non-standard conditions occur, the LEDs
on the TV will blink and the TV will play a recorded
“voice announcement” describing the condition (see the table below
for the specific conditions that include a voice announcement).
To repeat the voice announcement and hear additional information,
press the MENU button on the TV while the LEDs are blinking.
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