Maintaining the Pen
All Topaz SignatureGem tablets are equipped with active electromag-
netic pens. Battery life for the pen is estimated at 100,000 signatures. If
your pen should require replacement batteries, rotate the rear battery
cap 90 degrees counterclockwise and remove it. New batteries are
installed with the round end facing the pen tip (two #393, available at
Radio Shack, some drug stores and supermarkets). Replace the rear
cap by aligning the flat strip with the dimple on the outside of the rear
pen barrel. Rotate 90 degrees clockwise to lock into place.
(see diagram)
Connecting the Tablet
Do not connect the tablet until software is installed. To connect the
tablet, simply insert the USB plug into the USB port specified during
SigPlus
®
software installation. The tablet is hot-pluggable and may be
connected and removed without restarting the host computer. To test
your fully installed tablet, run DemoOCX.exe, found as a shortcut on your
desktop or in folder
WIN\SigPlus\
. After booting the program, click the
“START” button and sign using the tablet. If a signature does not
appear in the DemoOCX window, make certain that you have specified
the correct tablet settings (TabletModel=SignatureGem1X5,
TabletType=6) in SigPlus. Tablet settings can be adjusted by viewing
WIN\SigPlus.ini
or with SigPlus Adjust utility available for download from
the Topaz website.
Using the Tablet
To sign, use the supplied pen to write in the designated signing area.
Signatures are not stored in the SignatureGem tablet, but are captured
by software on the computer. Therefore, the fact that a signature has
been made does not guarantee the signature has been captured. In
order to capture signatures on the computer, be sure that SigPlus™ or
other Topaz-compatible end-user software is running and the tablet is
connected to the correct COM port, as specified under the heading
“Software Installation” on the previous page.
To function correctly, the tablet requires a Topaz active PenGem electro-
magnetic digitizing pen. This pen requires that both batteries and pen
tip are installed before signing. To install a pen tip, simle insert it tail-
end-first into the opening at the front of the pen barrel’s nose cone.
Gently apply enough pressure to “lock” the tip into place before signing.
Warranty, Service, and Support Information
As part of our commitment to keep you up-and-running, all Topaz Gem-
series products are protected by a standard three-year limited warranty.
During or after the initial 3-year period you may choose to take advan-
tage of our Perpetual Warranty program, in which we will renew your
tablet with new data cable, pen, and plastic casing for a small fee. All
Perpetual Warranty tablets are protected by a one-year warranty from the
date of their renewal. Be sure to read the terms of the Topaz Limited
Warranty provided with your tablet for more detail.
If you wish to repair a tablet under warranty, renew a tablet with Per-
petual Warranty, or order replacement part such as pens or pen tips,
contact your local distributor or the Topaz factory at (805) 520 8284 or
email us at [email protected]. Technical support is available
mon-fri 9-5 p.m. PST by calling (805 520 8286), fax (805 520 0867), or
email ([email protected]).
alignment
dimple
pen tip
battery cap
batteries
To replace the plastic or inking pen tip, pull the tip out of its housing at
the very front of the pen using a supplied Tip Puller
without disassem-
bling the pen
. Install the new pen tip by inserting it back-end-first into
the tip housing and gently applying enough pressure to “lock” it into
place.
(see diagram)
