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Appendix A

Support and Warranty

A1

Customer Support

For support, please contact your local representative or Tobii Dynavox Support. In order to receive assistance as quickly as
possible, make sure you have access to your PCEye Plus and, if possible, an Internet connection. You should also be able to
supply the serial number of the device, which you find on the back of the device. Find our Support pages online at:

www.

tobiidynavox.com

or

www.myTobiiDynavox.com

.

A2

Warranty

Please read the Manufacturer’s Warranty paper included in the package.

Please read this User’s Manual carefully before using the device. The warranty is only valid if the device is used according to the
User’s Manual. Disassembling the PCEye Plus device will void the warranty.

It is recommended to keep the original packaging materials for the PCEye Plus.

If device needs to be returned to Tobii Dynavox for Warranty related issues or repair, it is beneficial that the original
packaging or equal equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.

Please note:

Due to Joint Commission regulations, any shipping materials including boxes sent to Tobii Dynavox

must be discarded.

Tobii Dynavox PCEye Plus User’s manual v.1.3 - en-US

Appendix A Support and Warranty

13

Содержание PCEye Plus

Страница 1: ...Tobii Dynavox PCEye Plus User s Manual...

Страница 2: ...written authorization by Tobii Dynavox is prohibited Products that are referred to in this document may be either trademarks and or registered trademarks of the respective owners The publisher and the...

Страница 3: ...4 Using PCEye Plus 9 4 1 Positioning the User 9 5 Settings 10 5 1 Microphone Settings 10 5 2 Switch Settings 10 5 3 Setup Windows Hello 10 6 Applicable Application Software 11 7 Product Care 12 7 1 Te...

Страница 4: ...in which is intended to be used together with a number of different speech recognition software to allow the user to dictate speech and use their voice to assist in controlling the computer The PCEye...

Страница 5: ...y recommended 1 3 Package Contents PCEye Plus Magnetic Mounting Plate 2 pcs for PCEye Plus Mounting Instruction Switch Port Extension Cable Tobii Dynavox EyeR USB Infrared unit in separate box USB Ext...

Страница 6: ...even when exposed to the light sources of an eye tracker It is estimated that about 3 5 of people with epi lepsy have this type of Photosensitive Epilepsy Many people with Photosensitive Epilepsy expe...

Страница 7: ...d concentration or even a dryness of the eyes due to less frequent blinking when first getting used to Windows Control If you are expe riencing fatigue or dry eyes start off slowly and limit the lengt...

Страница 8: ...sion 2 8 or later To be able to use the PCEye Plus one of the following Tobii Dynavox software must be installed Tobii Dynavox Windows Control 2 Tobii Dynavox Gaze Point 3 2 Overview Figure 3 1 PCEye...

Страница 9: ...user is placed comfortably in relation to the optimal positioning of and distance from the unit Be aware also that the user s comfort as well as the Windows Control performance will be enhanced if the...

Страница 10: ...onnected directly to the PCEye Plus if the connector is small enough so the connector will not af fect the fastening of the PCEye Plus 5 3 Setup Windows Hello Only works with Windows 10 1 Open the Win...

Страница 11: ...ifferent uses depending on the user s need and the application software installed See www tobiidynavox com to find support and documentation for the different compatible software Tobii Dynavox PCEye P...

Страница 12: ...nings on the device Don t use window cleaners household cleaners aerosol sprays solvents alcohol ammonia or abrasives to clean the device It is recommended that the device be cleaned regularly 7 3 Tra...

Страница 13: ...ead this User s Manual carefully before using the device The warranty is only valid if the device is used according to the User s Manual Disassembling the PCEye Plus device will void the warranty It i...

Страница 14: ...t interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and o...

Страница 15: ...stance from user to the Eye Tracker 50 cm 95 cm 20 37 Screen Size3 At 65 cm 25 6 user distance Recommended up to 27 User Calibration former tracking robustness 99 Detected Gaze Interaction 30 Hz 99 fo...

Страница 16: ...ge of population numbers result from extensive testing across representatives of the whole population We have made use of hundreds of thousands of diagnostic images and performed tests on approximatel...

Страница 17: ...17...

Страница 18: ...ive or Reseller For questions or problems with your product contact your Tobii Dynavox sales representative or authorized reseller for assistance They are most familiar with your personal setup and ca...

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