12. Troubleshooting
072-65284M-02 (SonicMan SN1) 24 Feb 2005
25
12 Troubleshooting
When the product does not perform as it should, troubleshoot the problem using the following
list. After checking the following items and performing the prescribed corrective actions, if the
product still does not perform as it should, contact the local
TLV
technical sales representative
with details of the malfunction status.
Problem Cause
Remedy
Are the specialized charger and
battery pack being used?
Use only the included charger and
battery pack.
Is the charger power cord
connected properly?
Check both the outlet side and the
charger.
Insert the included power cord securely
into the unit and into the power outlet.
The battery does not
charge.
Is power being supplied to the
electrical outlet?
It may be that the main power source is
turned off. Make sure that it is turned
on.
Is the battery pack attached?
Attach the included battery pack,
making sure that it is fully charged.
Is the battery pack being used
the one that was supplied with
SonicMan
?
Attach
SonicMan
’s specialized battery
pack.
Is the battery pack fully
charged?
Charge the battery pack with its
charger.
Is the trigger being pulled all the
way?
Pull the trigger until a “click” is heard.
Even though the
power is ON, nothing
is displayed
Is the screen contrast set too
light?
Press the laser pointer button. If a laser
beam is emitted, the power is ON.
This means that the screen is simply
not visible. Readjust the screen
contrast setting.
Note: Pressing [Func.], [ENT] 9 times
while holding down the [
×
] button
causes characters to appear on the
screen.
The unit does not turn
off, even when the
power is OFF
(continued next page)
Is the unit in Detection mode?
The power cannot be turned OFF when
the unit is in a mode other than
detection mode, for example when it is
in calculation mode, recalling saved
data or any of the various setting
modes.
Return to detection mode before
turning the power OFF.
Troubleshooting continued next page
