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1. I forgot password for my DVR, what should I do?
If you forget the password, you may go to Main Menu
–
Maintain
–
Factory
Settings to set the DVR to factory default settings.
The default username is
admin and the password is 00000000 (eight zeros).
2. Can I use another
brand’s camera on this DVR? They appear to have the
same connector.
This DVR is compatible with D1, AHD, TVI cameras. In the event you find your
cameras to be incompatible with this DVR, we would be happy to help.
Please contact us through
with the order ID and a
description of your issue, and we will respond as quickly as possible.
3. I don’t have a TV monitor, is there any way I could connect the DVR to
my laptop monitor?
Sorry, a laptop monitor cannot be used as a monitor for the DVR. But, we do
offer a remote-control client called CMS.
To find the DVR information (such as the UID and QR code) for
programming the remote control, you will need a TV/computer monitor to
initially set the DVR up.
1.
After that, you may disconnect the monitor and use the CMS client to
view and backup files remotely. You could find more information in
Chapter 5. Viewing DVR remotely on your computer
.
4. I purchased three sets of TIGERSECU DVR, could I use the same app on
my phone to keep track of all my DVRs?
•
For 5MP DVR system, you may use
“
TIGERSECU HD Viewer
” to keep
track of all your DVRs.
•
For HD-TVI (1080P) and AHD (960P) system, download "
Videodefence
"
from the App Store or Google Play.
5. Can I upgrade the HDD to 4TB or more myself?
Yes, you can.
•
4-Channel and 8-Channel DVRs support up to a 4TB hard drive.
•
16-Channel DVRs supports up to an 8TB hard drive.
You may purchase these separately and replace the original hard drive.
Chapter 6: Q&A
