Do not use chemicals, cleaning solvents,
or strong detergents to clean it. Wipe it
smoothly with a soft cloth.
Do not paint it. Paint can clog the
device’s moving parts and prevent
proper operation.
Use only the supplied or an approved
replacement
antenna.
Unauthorized
antennas, modifications or attachments
could damage the phone and may
violate
regulations
regarding
radio
devices.
If the phone, battery, charger, or any
accessory does not function properly,
take it to your nearest Authorized Service
Center. The personnel there will assist
you, and if necessary, arrange for
service.
Common Problems
Thuraya terminal is undocked
properly.
Thuraya terminal not in “SAT
Only” mode.
Thuraya terminal is switched
OFF.
There is no enough satellite
signal strength (indicated in
Thuraya
terminal
display.
There should be minimum two
bars
present.
Otherwise,
adjust the antenna properly).
The SIM card is invalid.
FDU-2500 should be switched
ON. (indicated by “Fixed
Adapter” message on Thuraya
terminal for few seconds and
power/charging
LED
on
FDU-2500)
Connections are not proper
and firm.
Problem
Solution
Unable to make/receive
calls
- Check the PIN Code.
- Dial through Thuraya terminal if OK, then check
the RJ-11 connection.
- If Extension Phone is not working, try with
Auxiliary Handset of FDU-2500 and confirm it’s
working. If you can make a call with the auxiliary
handset of FDU-2500, then check Extension
phone, else call the service provider.
The auxiliary handset not
working
- Check whether the auxiliary handset is
connected properly.
Speakerphone not working
- Make sure that the speakerphone is ON.
- Select appropriate volume level.
Introduction
Package Contents
Installation Instructions
Getting Started
Receiving /
M
aking Calls
F
ax Message
22
