Chapter 6
SpeedTouch™ System Services
E-DOC-CTC-20051017-0155 v1.0
72
6.5 Remote Assistance
About Remote
Assistance
Remote Assistance allows you to log on to the SpeedTouch™ from a remote
location and perform tasks.
How to Set Up Remote
Assistance
Proceed as follows to set up Remote Assistance:
How to Log On To The
SpeedTouch™
Remotely
Proceed as follows to log on to the SpeedTouch™ remotely:
You are now remotely connected to the SpeedTouch™ and have access to all of its
functions, as if the connection were a local connection.
Step
Action
1
Go to the Basic configuration home page of the web interface
2
In the
Toolbox
section, click
Remote Assistance
Result:
the Web Interface shows the following page:
The system selects the user with the
defremadmin
property set to
enabled
.
The SpeedTouch™has a pre-configured user called
TechSupport
already configured for this purpose. Normally, the page should show
this user (see example above).
The system also generates a random password, which you can alter
manually.
3
Click
Enable Remote Assistance
.
Note that the system generates a new password every time you click
the enable button.
Step
Action
1
Open a browser window
2
Enter the URL of the SpeedTouch™ (public IP address of the
SpeedTouch™ with port number 51003, as shown on the
Remote
Assistance
page).
3
Log on using the user and the password on the
Remote Assistance
page.
Содержание SpeedTouch 620
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Страница 3: ...SpeedTouch 620 Operator s Guide...
Страница 10: ...Contents E DOC CTC 20051017 0155 v1 0 vi...
Страница 12: ...About this Operator s Guide E DOC CTC 20051017 0155 v1 0 2...
Страница 14: ...Chapter 1 Introduction E DOC CTC 20051017 0155 v1 0 4...
Страница 24: ...Chapter 2 SpeedTouch Command Line Interface E DOC CTC 20051017 0155 v1 0 14...
Страница 54: ...Chapter 4 SpeedTouch Configuration Management E DOC CTC 20051017 0155 v1 0 44...
Страница 84: ...Chapter 6 SpeedTouch System Services E DOC CTC 20051017 0155 v1 0 74...
Страница 122: ...Chapter 8 SpeedTouch Remote Access E DOC CTC 20051017 0155 v1 0 112...
Страница 202: ...Chapter 11 SpeedTouch Advanced Diagnostics E DOC CTC 20051017 0155 v1 0 192...
Страница 212: ...Chapter 12 SLA Monitoring E DOC CTC 20051017 0155 v1 0 202...
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