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Chapter 3

Internet Access in No Time

E-DOC-CTC-20050429-0061 v1.0

23

3.3 Testing your Internet Connection

Connectivity check

After setting up the Internet connection, there is a simple way to check whether your 
configuration is fine. 

1

Go to the SpeedTouch™ home page (http://speedtouch.lan or 192.168.1.254). 

2

On the left navigation pane, select 

SpeedTouch

3

In the 

Pick a task... 

list

,

 click

 Check connectivity to the Internet

.

4

Select an 

Internet Service to Check

.

5

Click 

Check Connectivity

.

6

If the test is successful, you will get a list of green check marks as in the 
example below:

In case of problems, please refer to 

“5.3 Web Diagnostics” on page 31

.

Содержание SPEED TOUCH 580

Страница 1: ...SpeedTouch 580 Wireless Residential ADSL Gateway Installation and Setup Guide Release R4 3 1...

Страница 2: ......

Страница 3: ...SpeedTouch 580 Installation and Setup Guide R4 3 1...

Страница 4: ...ies UNIX is a registered trademark of UNIX System Laboratories Incorporated Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other countrie...

Страница 5: ...1 Installing your SpeedTouch 6 2 2 Connecting the Hardware 7 2 3 The SpeedTouch Setup CD 9 3 Internet Access in No Time 11 3 1 SpeedTouch Home Install Wizard 12 3 1 1 Wireless Setup 17 3 1 2 Installi...

Страница 6: ...d User Interface 25 5 Internet Connection Troubleshooting 27 5 1 Checking the Hardware 28 5 2 LED Diagnostics 29 5 3 Web Diagnostics 31 5 4 SpeedTouch Setup CD Troubleshooting 32 5 5 Wireless Setup Tr...

Страница 7: ...ew solutions but is also committed to improve its existing products For suggestions regarding this document please contact documentation speedtouch thomson net For more information on THOMSON s latest...

Страница 8: ...About this Installation and Setup Guide E DOC CTC 20050429 0061 v1 0 2...

Страница 9: ...variant The SpeedTouch 580i connects to an Integrated Service Digital Network ISDN line enabling residences with an ISDN line to use the ADSL service You can easily identify your variant by checking t...

Страница 10: ...n a Microsoft Windows PC or Mac OS X computer an intuitive CD Menu guides you through the features and contents of the Setup CD See 2 3 The SpeedTouch Setup CD on page 9 for more information In case o...

Страница 11: ...make sure your computer is equipped with an Ethernet network interface card NIC To connect a computer via USB you need a free USB port on your computer or a connected USB hub For wireless networking...

Страница 12: ...uch Keep a space of 143 millimetres between the two holes 2 Fasten two screws in the wall holes The screws should protrude five millimetres from the surface of the wall 3 Attach your SpeedTouch on the...

Страница 13: ...ked to make one of following connections Connect the yellow RJ 45 Ethernet cable to the Ethernet port on your SpeedTouch and the other end to the computer s Ethernet port Connect the blue USB cable to...

Страница 14: ...wer LED on the front panel is lit red for some seconds As soon as the power LED is solidly lit green your SpeedTouch is ready for service After another couple of seconds also the DSL LED will light gr...

Страница 15: ...to read the instructions in the language bar available at the top right corner of the web browser window 5 If you have carefully read these Safety Instructions and Regulatory Notices please close the...

Страница 16: ...the software version on your SpeedTouch Check for SpeedTouch upgrades on the Internet Documentation and Help to Consult user documentation for your SpeedTouch DSL Gateway Consult user documentation fo...

Страница 17: ...SpeedTouch Home Install Wizard or Easy Setup If you use following operating system the recommended way to setup your SpeedTouch is MS Windows 98 SE Millennium 2000 or XP the Home Install Wizard as de...

Страница 18: ...at Your SpeedTouch is only connected to a DSL enabled phone line and to an electrical outlet Your SpeedTouch is correctly set up and powered on Launching the Home Install Wizard To launch the SpeedTou...

Страница 19: ...the connection type you will use In case of Wireless Go to 3 1 1 Wireless Setup on page 17 USB Go to 3 1 2 Installing USB drivers on page 18 Ethernet After you have plugged in the Ethernet cable to b...

Страница 20: ...service provider and click Next The factory default user is Administrator Its password is blank meaning you do not have to enter anything in the password field It is advisable to specify another user...

Страница 21: ...t the wireless connections to your SpeedTouch move the slide control to the desired security mode Following security modes to secure traffic between the SpeedTouch and connected wireless stations are...

Страница 22: ...d SpeedTouch pages automatically unless you cleared the http speedtouch lan check box in the previous window You can test your Internet connection as described in 3 3 Testing your Internet Connection...

Страница 23: ...uch Then click Next 3 In a progress window you can follow the setup of the wireless connection to your SpeedTouch 4 Continue with Configuring the SpeedTouch and your computer on page 14 To be able to...

Страница 24: ...soon as you plug the USB cable into the computer you will be prompted for a USB driver You will find the required USB driver software on the Setup CD you just entered in your computer s CD ROM or DVD...

Страница 25: ...heck the USB networking interface for example in MS Windows XP 1 In the Windows XP task bar click Start 2 Select Settings Control Panel Network and Internet Connections Network Connections 3 The Speed...

Страница 26: ...tall Wizard will detect your SpeedTouch device and sense that the SpeedTouch has already been configured You will be given the choice to reconfigure the SpeedTouch or not 1 Select No if you only want...

Страница 27: ...ng a proxy server For more information see Disable proxy server on page 36 HTTP intercept Proceed as follows 1 Open a web browser Browse to an arbitrary web site for instance http www speedtouch com A...

Страница 28: ...Router Service fill in the Internet Account settings PPP user name and password provided by your ISP Click Next 5 Fill in the SpeedTouch Security user name and Password 6 In the next screen you can r...

Страница 29: ...on is fine 1 Go to the SpeedTouch home page http speedtouch lan or 192 168 1 254 2 On the left navigation pane select SpeedTouch 3 In the Pick a task list click Check connectivity to the Internet 4 Se...

Страница 30: ...network To secure your wireless network you can 1 Allow or deny access based on the MAC address of the wireless client s Known MAC addresses are kept in the Access Control List ACL If the SpeedTouch...

Страница 31: ...have access to the other pages Tasks Amongst others you can View the SpeedTouch s current settings and status Configure the SpeedTouch to connect to your Service Provider with the settings provided S...

Страница 32: ...es you an overview of the main pages Toolbox Firewall Home Network SpeedTouch Broadband Connection Information Configuration Event Logs Update DSL Connection Internet Services Remote Assistance Parent...

Страница 33: ...What to check The first things to check if you cannot access the Internet are Power Hardware connections LEDs If the suggestions in this chapter do not resolve the Internet connection problem please...

Страница 34: ...the cable Replace any damaged cables Test the telephone line To eliminate the possibility of a fault with the telephone line itself check for a dial tone by using a telephone connected to the telephon...

Страница 35: ...bled phone line Ensure micro filters have been correctly fitted if not there is a big chance you also have a bad regular telephone service Make sure you use the right power supply 15V AC Make sure tha...

Страница 36: ...menu select Home Network Interfaces 3 Click the WLAN 4 Click Configure 5 Select Interface Enabled OR Press and hold the Association Registration button until the WLAN LED is lit green amber or red Th...

Страница 37: ...on your DSL line No Ethernet activity In case you are connected through a protocol other than PPPoE this check is not applicable the result will always be No Ethernet activity Authentication failed ch...

Страница 38: ...2 Double click Setup The wizard does not detect a connection If the Home Install Wizard does not detect a connection to your SpeedTouch an error window appears In this case check that The SpeedTouch i...

Страница 39: ...e Install Wizard the completing window does not appear Instead you will get a message the SpeedTouch is not responding There are two possibilities This might be due to the reconfiguration of the Speed...

Страница 40: ...nternet Explorer following message will appear in the Information Bar 2 Click the Information Bar with the warning 3 Select Allow Blocked Content 4 A security warning will be displayed 5 Click Yes Now...

Страница 41: ...econnect to a WLAN the SpeedTouch Wireless Client Manager will start itself up again though forcing the WZC to go down Therefore you might want to uninstall the SpeedTouch Wireless Client Manager Proc...

Страница 42: ...rmation see the help file of your web browser To disable a proxy server in Internet Explorer 1 In Internet Explorer select Tools Internet Options from the menu 2 Select the Connections tab 3 Click the...

Страница 43: ......

Страница 44: ...Need more help Additional help is available online at www speedtouch com THOMSON 2005 All rights reserved E DOC CTC 20050429 0061 v1 0...

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