Appendix B: Troubleshooting
Problem: The Tracking System Keypad will not control the autoTRACK Camera
when used in the wireless RF mode.
Solution: 1. Verify that the
batteries
are installed in the keypad properly.
2. Verify that the
BASE UNIT ADDRESS
switch on the back of the
autoTRACK Camera, and the BASE UNIT ADDRESS switch in the battery
compartment of the keypad are set to the same setting.
3. Verify
RF command switch
on the back of the autoTRACK Camera is
set to ENABLE (Switch Bank B-4).
4. Verify that the
LED
on the front of the Tracking System Keypad
illuminates for a few seconds when the battery is first installed.
Problem: The Tracking System Keypad will not communicate with the
autoTRACK Camera in a "hard-wired" mode.
Solution: 1. Verify that the
CameraMan Keypad Cable
is connected from the
PVI
COM port
on the back of the Main Docking Station to the RJ-11 jack in
the battery compartment of the Tracking System Keypad.
2. Does the
LED
on the front of the keypad come on for
a few seconds when the keypad is first plugged in? If not,
replace cable with a ParkerVision supplied cable only.
Problem: The autoTRACK Camera’s Video is not working properly.
Solution: 1. Verify that the
VIDEO SELECT switch
on the back of the autoTRACK
Camera is set properly.
2. Verify that the appropriate video connection is being used on the back
of the Main Docking Station, either
S-VIDEO or COMPOSITE VIDEO
OUT
. (see page 3)
3. Verify a
solid connection
of the CameraMan Cable to both
the Main Docking Station and the autoTRACK Camera.
Problem: No communications through the RS-232 port.
Solution: 1. Verify that the cable being used is
wired correctly.
2. Verify that the
PROTOCOL SELECT
switch (Switch Bank B- Switch 1)
and the Baud rate (9600 or 19,200) (Switch bank A-7) on the back of
the autoTRACK Camera is set properly.
3. Does the
COM LED
above the RS-232 port on the back of the Main
Docking Station blink when you send a command through this port?
• If not, change the cable and retry.
Keypad Address
correct?
Battery in place?
Cable in PVI Com Port?
Does Switch on camera match connection?
Does the RS-232
LED blink?
Is PROTOCOL
SELECT
correct?
Page 27
© 2001 ParkerVision, Inc. • Meet Your 3-CCD Presenter Camera System
