Doing your bit for the environment
•
Packaging
The packaging protects the vacuum cleaner from damage in transit. It is made of environmentally friendly
materials and is therefore recyclable. Dispose of any packaging material you no longer need at your local
recycling centre.
• Old units
If your THOMAS
has reached the end of its service life, deliver the unit to your dealer or
a recycling centre for waste recovery. It still contains valuable recyclable materials. For the current disposal
options, please ask your dealer or local authorities.
•
Batteries
Dispose of used batteries through your local collection system.
•
Dustbags and filters
Dustbags and filters are manufactured from environmentally compatible materials. You can dispose of the
filters as regular household waste. This also includes the dustbag, providing it contains no pollutants that
are prohibited in household waste.
Doing your bit for the environment | Customer service | Warranty
Warranty
Independently of the warranty obligations of the dealer arising from the sales contract, we offer the following
guarantee on the appliance according to the conditions below:
1. The warranty period is 24 months from the day of delivery to the first end user. This period is limited to
12 months for commercial use or equivalent operational demands. To pursue a claim, proof of purchase
must be submitted.
2. Within the warranty period we will rectify all substantial, verifiable functional inadequacies due to faulty
design or material defects by either repairing the defective parts or replacing them at our discretion; the
exchanged parts then become our property. The guarantee does not extend to easily broken parts such
as glass, plastic, lights. Defects must be reported to us immediately upon detection within the warranty
period. During the warranty period, the cost of labour and of spare parts needed to rectify the malfunc-
tions will not be billed. In the case of unwarranted claims against our customer service centre, the costs
incurred will be charged to the customer. Repair work at the customer’s location or installation site can
only be requested in the case of large appliances. Other appliances must be sent to our nearest customer
service centre, authorised repair shop, or to the factory.
3. There is no warranty obligation in the case of minor deviations from product specifications which do not
affect the value or usability of the product caused by chemical or electro-chemical effects, or by water,
or damage generally resulting from abnormal ambient conditions. In addition, no warranty claims are
accepted for damage resulting from normal wear and tear, or from non-observance of the user manual
or inappropriate use.
4. Any claim under warranty is also void if persons not authorised by us undertake any modifications or
repairs to the appliance.
5. Warranty services neither extend nor renew the warranty period for the appliance or any installed
replacement parts: the warranty period for installed replacement parts ends along with the warranty
period for the entire appliance.
6. Additional or other claims, particularly those for compensation for damage caused outside of the appli-
ance – providing there is no legally stipulated liability for this – are excluded.
We also offer you our customer service beyond the expiry of your warranty period. Please consult your dealer
or contact our customer service department directly.
Customer service
Ask you dealer for the THOMAS customer service centre in your area.
Please also provide the information on the type plate of your THOMAS
. The nameplate is located
on the underside of the unit.
To maintain the safety of the appliance, only have repairs, particularly those on live components, performed by
qualified electricians.
In the event of a malfunction, consult your specialist dealer or contact the factory customer service directly.
Technical data
THOMAS
Type designation:
784 / Ax
Power supply:
230 V / 50 Hz
Power consumption:
See nameplate
Power cord length:
approx. 10 m
Appliance dimensions (L×W×H):
425 × 251 × 231 mm
Appliance weight (without accessories):
4.7 kg
Note on comparative tests:
Testing as a universal vacuum cleaner according to the measurement and calculation methods of EN 60312
Testing and energy labelling in accordance with 2013/665/EC and 2013/666/EC regulations.
GB
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