6
•
Troubleshooting
Solvent Monitor
Installation Guide
Page 39
TIP
If you are unable to resolve the problem following the instructions in
this manual, or if you encounter a message not listed in the table, write
down the code and wording of the message and contact us. For details,
refer to the
Contacting Us
section at the beginning of the
Vanquish
System Operating Manual
.
Message and Code
Description and Remedial Action
Unexpected module behavior. Code xx
xx = Two-digit to four-digit code number.
When the message appears, write down the message code and
turn off the module. Wait for 5 seconds and turn on the module
again. If the message appears again, contact Technical Support.
Code 36 Download failed.
The firmware download has not been successful. Repeat the
download.
Code 37 Download firmware mismatch.
The firmware download has not been successful. The firmware is
not suitable for the solvent monitor.
Verify that the correct firmware file was selected. Repeat the
download.
Code 93 Unexpected module behavior.
Update the firmware. If this message appears again, contact
Technical Support.
Code 113 Module malfunction detected
The firmware may be defective. Update the firmware (see
Updating the Device Firmware (
)
Code 1000 Measurement error. Check
tubing connection.
Solvent monitor line disconnected, solvent reservoir is empty/
waste container is full
•
Make sure the solvent monitor line is properly attached to the
solvent monitor fitting.
•
Refill the solvent reservoir.
•
Make sure the end cap of a solvent monitor line in the solvent
reservoir is submerged.
Code 1001 Measurement error. Timeout.
Timeout occurred while the solvent monitor attempted to
measure the volume.
Make sure that the dipstick and the end cap are inserted correctly
(see
Connecting the Solvent Monitor Lines (
Code 1005 Larger than normal
measurement deviations.
•
Make sure that the solvent reservoir/waste container stands on
a stable and even surface.
•
Make sure that the dipstick and the end cap are inserted
correctly (see
Connecting the Solvent Monitor Lines (
).
Code 1011 Liquid detected in the tubing.
This error will clear after a while. If this error only occurs rarely,
ignore it. If it persists:
•
Ensure that the solvent monitor line is free of liquid.
•
Check whether the solvent monitor line is discolored, kinked or
otherwise damaged. Replace the solvent monitor line, if needed.
Code 1012 Liquid detected in the tubing.
•
Check the solvent monitor line for correct installation, kinks and
crimps.
•
Replace the solvent monitor line.
Code 1013 Missing endcap detected
If this error appears several times, make sure that the end cap is
installed correctly (see
Connecting the Solvent Monitor Lines
).
