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Chapter 8: Troubleshooting
Forgot My Password
If you forget your password, you can reset the unit to use the default password.
To do this, press the reset button on the front panel after system is booted, and
1U4500 will be reset. WAN IP address will become
192.168.1.100
and admin
password will be
admin
.
Forgot My Network IP Address
If you forget your network IP address and have no physical access to the system,
you can find out the IP address by either looking directly onto the 1U4500’s LCD
panel, or by using the setup wizard to retrieve the IP of your 1U4500.
1.
Start the Setup Wizard, and it will automatically detect all Thecus IP
storage products on your network.
2.
You should be able to find the IP address of the 1U4500 which you have
forgotten in the Device Discovery screen.
Resetting NAS IP Address and Admin Password
In case you changed the 1U4500 IP address and then forgot it, or forgot the
administration password, follow the steps below to reset to default settings:
1.
Power on the 1U4500 till system ready and press the Reset button while
buzzer with long beeping approximately 3-5 seconds. (The reset button is
right below power button)
2.
This resets the 1U4500 to its default IP address and password settings.
Default IP:
192.168.1.100
for WAN and
192.168.2.100
for LAN
Default admin password:
admin
Jumbo Frame support:
disabled
HTTP Port: 80, HTTPs:443
Can't Map a Network Drive in Windows XP
You may have problems mapping a network drive under the following conditions:
1.
The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2.
The mapped network drive could not be created because the following
error has occurred: Multiple connections to a server or shared
resource by the same user, using more than one user name, are
not allowed. Disconnect all previous connections to the server or shared
resource and try again.
To check out existing network connections, type
net use
under the DOS prompt.
You may refer the URL below for more network mapping information.
http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemid=5
7&nav=0
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