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Appendix B: Customer Support

If your 1U4500 is not working properly, we encourage you to check out

Chapter

8: Troubleshooting

, located in this manual. You can also try to ensure that you

are using the latest firmware version for your 1U4500. Thecus is committed to
providing free firmware upgrades to our customers. Our newest firmware is

available on our Download Center:

http://www.thecus.com/download.php

If you are still experiencing problems with your 1U4500, or require a Return

Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:

http://www.thecus.com/support_tech.php

Customers in the US should send all technical support enquiries to this email
address:

[email protected]

For Sales Information you can e-mail us at:

[email protected]

Thank you for choosing

Thecus!

Содержание 1U4500R

Страница 1: ...Thecus 1U4500R 1U4500S User s Manual ...

Страница 2: ...ease provide us with your feedback Thecus Technology Corporation reserves the right to modify the contents of this manual without notice Product name Thecus 1U4500 Manual Version 1 1 Release Date April 2008 Limited Warranty Thecus Technology Corporation guarantees all components of Thecus 1U4500 are thoroughly tested before they leave the factory and should function normally under general usage In...

Страница 3: ...with relative humidity of 20 85 Using the 1U4500 under extreme environmental conditions could damage the unit Ensure that the 1U4500 is provided with the correct supply voltage AC 100V 240V 50 60 Hz 3A Plugging the 1U4500 to an incorrect power source could damage the unit Do NOT expose the 1U4500 to dampness dust or corrosive liquids Do NOT place the 1U4500 on any uneven surfaces DO NOT place the ...

Страница 4: ...1 Cable Connections 11 Checking System Status 12 System Status Normal 12 Chapter 3 First Time Setup 13 Overview 13 Thecus Setup Wizard 13 LCD Operation 15 LCD Controls 15 Display Mode 15 USB Copy 16 Management Mode 16 Typical Setup Procedure 16 Step 1 Network Setup 17 Step 2 RAID Creation 17 Step 3 Create Local Users or Setup Authentication 17 Step 4 Create Folders and Set Up ACLs 17 Step 5 Start ...

Страница 5: ...Configuration 42 WLAN Configuration 43 Web Services Configuration 44 AFP Apple Network Setup 44 NFS Setup 45 User and Group Management 45 Local User Configuration 45 Adding Users 46 Modifying Users 47 Deleting Users 47 Local Groups Configuration 47 Adding Groups 47 Modifying Groups 48 Deleting Groups 48 Batch User and Group Creation 48 ADS NT Configuration 49 System Settings 51 System Notification...

Страница 6: ...art II Enable DDNS on the Router 72 Part III Setting up Virtual Servers HTTPS 72 Firewall Software Configuration 73 Replacing Damaged Hard Drives 73 Hard Drive Damage 73 Replacing a Hard Drive 73 RAID Auto Rebuild 73 Chapter 8 Troubleshooting 74 Forgot My Password 74 Forgot My Network IP Address 74 Resetting NAS IP Address and Admin Password 74 Can t Map a Network Drive in Windows XP 74 Restoring ...

Страница 7: ... 83 What is Active Directory 83 ADS Benefits 83 Appendix E UPS Compatibility List 84 Appendix F Licensing Information 87 Overview 87 Source Code Availability 87 CGIC License Terms 88 GNU General Public License 88 ...

Страница 8: ...lights File Server First and foremost the 1U4500 allows you to store and share files over an IP network With a Network Attached Storage NAS device you can centralize your files and share them easily over your network With the easy to use web based interface users on your network can access these files in a snap To learn about the Web User Interface go to Chapter 6 Using the 1U4500 Using WebDisk FT...

Страница 9: ...m Description WAN LED Solid green network link Blinking green network activity LAN LED Solid green network link Blinking green network activity Busy LED Blinking orange system startup or system maintenance data currently inaccessible USB Port USB 2 0 port for compatible USB devices such as digital cameras USB disks and USB printers Power Button Power on off 1U4500 Solid blue Device is powered on B...

Страница 10: ...r Switch USB Ports A Type LAN Port 10 Power LED Power LED System Fan eSATA Port Serial Port USB Ports B Type WAN Port 1U4500 Back Panel Item Description eSATA Port eSATA port for high speed storage expansion USB Ports USB 2 0 ports for compatible USB devices such as digital cameras USB disks and USB printers WAN Port WAN port for connecting to an Ethernet network through a switch or router LAN Por...

Страница 11: ...onents Hard Disk Installation The 1U4500 supports four standard 3 5 Serial ATA SATA hard disks To install a hard disk into the 1U4500 follow the steps below 1 Remove a hard disk tray from the 1U4500 2 Slide the new SATA hard disk into the tray and fasten the screws 3 Insert the hard disk and tray back into the 1U4500 until it snaps into place and lock it with a key if desired 4 The LED blinks gree...

Страница 12: ...hapter 8 Troubleshooting NOTE 3 Press the power button on the Front Panel to boot up the 1U4500 Checking System Status After making connections on the 1U4500 and powering up check whether the system status is normal or has trouble by observing indicators on the front panel and hard disk trays System Status Normal The system status is normal if 1 The WAN and LAN LEDs glow green assuming both are co...

Страница 13: ...rd perform the following steps 1 Insert the installation CD into your CD ROM drive the host PC must be connected to the network 2 The Setup Wizard should launch automatically If not please browse your CD ROM drive and double click on Setup exe NOTE For MAC OS X users double click on Thecus Setup Wizard 1 1 6 dmg 3 The Setup Wizard will start and automatically detect all Thecus storage devices on y...

Страница 14: ...address is recommended You may also use a static IP address and enter the DNS Server address manually 7 Change the default administrator password 8 Finished Access the 1U4500 Web Administrator Interface by pressing the Start Browser button You can also configure another 1U4500 at this point by clicking the Setup Other Device button Press Exit to exit the wizard 14 ...

Страница 15: ...ront control panel LCD Controls Icon Function Description Up Button Select the previous configuration settings option Down Button Select the next configuration settings option Enter Enter the selected menu option sub menu or parameter setting ESC Escape Escape and return to the previous menu There are two modes of operation for the LCD Display Mode and Management Mode Display Mode During normal op...

Страница 16: ...ther the correct LCD password has been entered The default LCD password is 0000 If correct password is entered you will enter into the Management Mode menu Management Mode Item Description WAN Setting IP address and netmask of your WAN ports LAN Setting IP address and netmask of your LAN ports Link Agg Setting Select Load Balance or Failover Change Admin Passwd Change administrator s password for ...

Страница 17: ...se to setup authentication protocols such as Active Directory AD For more on managing users go to Chapter 4 System Management User and Group Management For more information on configuring Active Directory see Chapter 4 System Management User and Group Management ADS NT Configuration For information about the benefits of Active Directory see Appendix D Active Directory Basics Step 4 Create Folders ...

Страница 18: ...18 File Transfer Protocol FTP Printer Server ...

Страница 19: ... 1 x where x is a number between 1 and 254 but not 100 NOTE 2 Login to the system using the administrator user name and password The factory defaults are User Name admin Password admin If you changed your password in the setup wizard use the new password Once you are logged in as an administrator you will see the Web Administration Interface From here you can configure and monitor virtually every ...

Страница 20: ... display the dropdown menu selections for each group In the following sections you will find detailed explanations of each function and how to configure your 1U4500 Language Selection The 1U4500 supports multiple languages including English French German Italian Traditional Chinese Simplified Chinese Japanese Korean Spanish On the menu bar click Language and the Change Language screen appears This...

Страница 21: ...facturer Product No Shows the model number of the system Firmware version Shows the current firmware version Up time Displays the total run time of the system To access this screen again navigate to Status About System Service Status From the Status menu choose the System item and the System Status and Service Status screens appear These screens provide basic system and service status information ...

Страница 22: ...Information screen appears You can change the system information that appears on the Login page by entering the new information here and pressing Apply to confirm System Information Item Description System Description Shows the system description that would also appear on the Login page Printer Status From the Status menu choose the Printer item and the Printer Information screen appears This scre...

Страница 23: ...S item and the UPS Setting screen appears Make any changes you wish and press Apply to confirm changes See the following table for a detailed description of each item UPS Settings Item Description UPS Monitoring Enable or disable UPS monitoring Manufacturer Choose the UPS manufacturer and model number from the dropdowns Battery Status Current status of the UPS battery Power Current status of the p...

Страница 24: ... mode via WAN port From the Status menu choose the WOL item and the Wake up On Lan Configuration screen appears From here you can Enable or Disable Wake up On Lan Configuration Item Description WOL Servic Enable or Disable WOL service Apply Click Apply to save changes 24 ...

Страница 25: ...o save your changes Example Monday On 8 00 Off 16 00 System will turn on at 8 00 AM on Monday and off at 16 00 on Monday System will turn on for the rest of the week If you choose an on time but do not assign an off time the system will turn on and remain on until a scheduled off time is reached or if the unit is shutdown manually Example Monday On 8 00 System will turn on at 8 00 AM on Monday and...

Страница 26: ...pacity Shows the SATA hard disk capacity Model Displays the SATA hard disk model name Firmware Shows the SATA hard disk firmware version Status Indicates the status of the disk Can read OK Warning or Failed Total Capacity Shows the total SATA hard disk capacity Disk Power Management The administrator can set the disk to power down after a period of inactivity NOTE When the Status shows Warning it ...

Страница 27: ...served disk area spare area and mark this sector as remapped If this attribute value remains at zero it indicates that the quality of the corresponding surface area is low Raw Read Error Rate This attribute value depends on read errors and disk surface condition and indicates the rate of hardware read errors that occurred when reading data from a disk surface Lower values indicate that there is a ...

Страница 28: ... allocated for data USB target mode and iSCSI RAID Configuration On the RAID List screen press the RAID Config button to go to the RAID Configuration screen In addition to RAID disk information and status this screen lets you make RAID configuration settings For more information on RAID see Appendix C RAID Basics RAID Level You can set the storage volume as JBOD RAID 0 RAID 1 RAID 5 RAID 6 or RAID...

Страница 29: ...ity MB Capacity of the installed hard disks Model Model number of the installed hard disks Status Status of the installed hard disks Member If this is checked current hard disk is a part of a RAID volume Spare If this is checked current hard disk is designated as a spare for a RAID volume Stripe Size This sets the stripe size to maximize performance of sequential files in a storage volume Keep the...

Страница 30: ...be made available for target USB iSCSI target 8 Press Apply to build the RAID storage volume NOTE Building a RAID storage space may take time dep hard drives and RAID mode ending on the size of WARNING Creating RAID destroys all data in the current RAID volume The data is unrecoverable With a RAID 1 RAID 5 RAID 6 or RAID 10 volume you can also add a spare disk after the RAID is created See Chapter...

Страница 31: ...x5 RAID 0 HDDx2 to RAID 5 HDDx3 RAID 0 HDDx2 to RAID 5 HDDx4 RAID 0 HDDx2 to RAID 5 HDDx5 RAID 0 HDDx3 to RAID 5 HDDx4 RAID 0 HDDx3 to RAID 5 HDDx5 RAID 0 HDDx4 to RAID 5 HDDx5 RAID 1 RAID 1 HDDx2 to RAID 0 HDDx2 RAID 1 HDDx2 to RAID 0 HDDx3 RAID 1 HDDx2 to RAID 0 HDDx4 RAID 1 HDDx2 to RAID 0 HDDx5 RAID 1 HDDx2 to RAID 5 HDDx3 RAID 1 HDDx2 to RAID 5 HDDx4 RAID 1 HDDx2 to RAID 5 HDDx5 RAID 5 X RAID...

Страница 32: ...me Can be either USB or iSCSI Name Name assigned to the volume Capacity Capacity of the allocated space Target USB Click to allocate space to Target USB volume iSCSI Target Click to allocate space to iSCSI volume Allocating Space for Target USB Volume To allocate space for a Target USB volume on the current RAID volume follow the steps below 1 Under the Volume Allocation List click Target USB The ...

Страница 33: ... iSCSI Target service Authentication You may choose CHAP authentication or choose None Target Name Name of the iSCSI Target This name will be used by the Stackable NAS function to identify this export share Year Select the current year from the dropdown Month Select the current month from the dropdown Username Enter a username Password Enter a password Password Confirm Reenter the chosen password ...

Страница 34: ...your chosen password be reentering it in the Password Confirm box 9 Click OK to create the iSCSI volume Stackable NAS The 1U4500 s capacity can be expanded even further using the stackable function With it users can expand the capacity of their network storage systems with up to 5 other stack target volumes which are located in different systems These can be stacked through single network access l...

Страница 35: ...which users have access to this folder Edit Press Edit to enter the Edit screen and modify the folder s name and description Del Press Del to delete the folder A prompt appears asking to confirm the deletion Add Press Add to enter the Add Folder screen NOTE Nsync folders will be created once the RAID is creat used by Nsync server It will be used for files ba ed Nsync folder is cked up by Nsync Add...

Страница 36: ...t support file names longer than 15 characters Editing Folders On the Folder screen press the Edit button and the Edit Folder screen appears This screen allows you to change folder information After entering the information press Submit to apply the changes Press Back to return to the Folder screen Edit Folder Item Description Share Name Enter the name of the Share folder Comment Provide a descrip...

Страница 37: ... are two selections available Unix Linux System AIX Allow source port 1024 Choose the one which best fits your needs IO Mapping There are three selections available Guest system root account will have full access to this share root root Guest system root account will be mapped to anonymous user nobody nogroup on NAS All user on guest system will be mapped to anonymous user nobody nogroup on NAS Ch...

Страница 38: ...een added but yet appear from list Submit Submits and confirms settings Reset Cancel your settings and return to the Folder screen To configure folder access follow the steps below 1 On the ACL screen all network groups and users are listed in the left hand column Select a group or user from this list 2 With the group or user selected press one of the buttons from the three access level columns at...

Страница 39: ...he Storage menu click Filesystm Check and the File System Check prompt appears To perform a file system check click Apply Once clicked the following prompt will appear Click Yes to reboot the system Once the system has rebooted you will be returned to the File System Check prompt There you will see the available RAID volumes to run the file system check on Check the desired RAID volumes and click ...

Страница 40: ...vious screen Click Reboot to reboot the system When the file system check is run the system will show 20 lines of information until it is complete Once complete the results will be shown at the bottom The system must be rebooted before the 1U4500 can function normally NOTE 40 ...

Страница 41: ...twork mask which is generally 255 255 255 0 Gateway Default Gateway IP address DNS Server Domain Name Service DNS server IP address IP Sharing Mode LAN port will be able to When enabled PCs connected to the access the WAN Default is Enabled Link Aggregation WAN and LAN ports will be aggregated and Ethernet traffic will flow alternative between two age two Ethernet ports in parallel to increase thr...

Страница 42: ...ble or disable Jumbo Frame Support on the LAN interface Before enabling Jumbo Frame Support please make sure your network equipment supports Jumbo Frame If your equipment is incompatible you might not be able to connect to your 1U4500 In this case you have to reset the system back to default by the holding down front panel reset button for 5 seconds during boot up process NOTE DHCP Configuration A...

Страница 43: ... by the 1U4500 This will prevent the Access Point from broadcasting the ESSID The 1U4500 will still respond to a wireless device that wants to communicate if it sends a matching ESSID Channel The channel that the 1U4500 uses to communicate with client devices Auth Mode Authentication mode used by the 1U4500 Shared Shared key authentication Open Open key authentication WEP Enable Specifies whether ...

Страница 44: ...security concerns you may wish to disable SMB CIFS as a precaution against computer viruses Disable HTTP support and Enable Secure HTTP support to guarantee secure access NOTE Web Service Item Description HTTP WebDisk Support Enable or disable WebDisk support Enter the port number if this option is enabled The port number HTTPs Secure WebDisk Support Enable or disable secure WebDisk support Enter ...

Страница 45: ...ing users to download and upload files with the favorite NFS clients Press Apply to confirm your settings A description of each item follows NFS Server Setting Item Description NFS Enable or Disable NFS support Apply Click Apply to save your changes Cancel Click Cancel to abandon your changes User and Group Management The 1U4500 has built in user database that allows administrators to manage user ...

Страница 46: ...the Local User Setting screen enter a name in the User Name box 3 Enter a User ID number If left blank the system will automatically assign one 4 Enter a password in the Password box and re enter the password in the Confirm box 5 Select which group the user will belong to Group Members is a list of groups this user belongs to Group List is a list of groups this user does not belong to Use the or b...

Страница 47: ... Local Groups Configuration From the Accounts menu choose the Groups item and the Local Groups Configuration screen appears This screen allows you to Add Modify and Delete local groups Local Groups Configuration Item Description Add Press the Add button to add a user to the list of local groups Modify Press the Modify button to delete a selected group from the system Delete Press the Delete button...

Страница 48: ... to save your changes Deleting Groups 1 On the Local Group Configuration screen select a group name from the list 2 Press Delete to delete the group from the system Batch User and Group Creation The 1U4500 can also add users and groups in batch mode This enables you to conveniently add numerous users and groups automatically by importing a simple comma separated plain text txt file From the Accoun...

Страница 49: ...y Work Group Domain Name Specifies the SMB CIFS Work Group ADS Domain Name e g 1U4500 ADS NT Support Select Disable to disable authentication through Windows Active Directory Server or Windows NT Authentication Method Select ADS for Windows Active Directory Server or select NT for Windows NT ADS NT Server Name Specifies the ADS NT server name e g adservername ADS NT Realm Specifies the ADS NT real...

Страница 50: ...ssword Confirm Password The Administrator Password field is for the password of ADS Active Directory Server not 1U4500 The time zone setting between 1U4500 and ADS should be identical The system time difference between 1U4500 and ADS should be less than five minutes The DNS server specified in the WAN configuration page should be able to correctly resolve the ADS server name NOTE 50 ...

Страница 51: ...eeper that beeps when a problem occurs Email Notification Enable or disable email notifications of system problems SMTP Server Specifies the hostname IP address of the SMTP server Port Specifies the port to send outgoing notification emails Auth Type Select the SMTP Server account authentication type SMTP Account ID Set the SMTP Server Email account ID Account Password Enter a new password Confirm...

Страница 52: ...he Time screen appears Set the desired Date Time and Time Zone You can also elect to synchronize the system time on the 1U4500 with an NTP Network Time Protocol Server You can change any of these items and press Apply to confirm your settings See the following table for a detailed description of each item Time Item Description Date Sets the system date Time Sets the system time Time Zone Sets the ...

Страница 53: ...g up your system configuration is a great way to ensure that you can revert to a working configuration when you are experimenting with new system settings The system configuration you have backup can be only restore in same firmware version And the backup details have excluded user group accounts Reset to Factory Default Settings From the System menu choose the Factory Default item and the Reset t...

Страница 54: ... system during the firmware upgrade process This will lead to a catastrophic result that may render the system inoperable WARNING Change Administrator Password From the System menu choose the Administrator Password item and the Change Administrator Password screen appears Enter a new password in the New Password box and confirm your new password in the Confirm Password box Press Apply to confirm p...

Страница 55: ...System menu choose Reboot Shutdown item and the Shutdown Reboot System screen appears Press Reboot to restart the system or Shutdown to turn the system off Logout To logout of the Web Administration Interface navigate to System Logout 55 ...

Страница 56: ...een appears You can change any of these items and press Apply to confirm your settings A description of each item follows FTP Item Description FTP Enable FTP Service on the 1U4500 FTP ENCODE If your FTP client or operating system does not support Unicode e g Windows 95 98 ME or MAC OS9 8 select the same encoding as your OS here in order to properly view the files and directories on the server Avai...

Страница 57: ...r option 6 Select Connect to a printer on the Internet or on a home or office network and enter http 1U4500_IP_ADDRESS 631 printers usb printer into the URL field 7 Your Windows system will ask you to install drivers for your printer Select correct driver for your printer 8 Your Windows system will ask you if you want to set this printer as Default Printer Select Yes and all your print jobs will b...

Страница 58: ...rver in Windows Vista follow the steps below 1 Open Printer Folder from the Control Panel 2 Click the right mouse button in anywhere on the Printers folder and then select Add Printer 3 Select Add a network wireless or Bluetooth printer 58 ...

Страница 59: ...d to go into next page without waiting for Searching for available printers to finish 5 Click Select a shared printer by name Type http Thecus_NAS 631 printers usb printer in the box where Thecus_NAS_IP is the IP address of the 1U4500 Click Next 6 Select or install a printer and then press OK 59 ...

Страница 60: ...contact your printer manufacturer for help 7 Windows will attempt to connect to the printer 8 You can choose to set this printer as the default printer by checking the Set as the default printer box Click Next to continue 9 Done Click Finish 60 ...

Страница 61: ...er ID and password that were previously set for you in the Accounts menu See Chapter 4 System Management User and Group Management Local User Configuration 2 The WebDisk page appears showing folders made currently available to you via the Access Control List ACL 3 Click on a folder name to enter the folder 4 The folder s page appears displaying files and folders Click on a file to download the fil...

Страница 62: ...as follows Windows 1 Go to the My Computer folder in Windows 2 In the menu bar select Tools and then Map Network Drive 3 The Map Network Drive window appears 4 Assign a drive letter for the share folder 5 Click the Browse button to find the folder over your network Alternatively you may enter the folder name you wish to connect to or enter its IP address i e 192 168 1 100 share 6 Click Finish When...

Страница 63: ...were installed as a local drive in your computer To do this simply follow the steps below Windows 2000 XP 1 First download the iSCSI Initiator from the Microsoft website http www microsoft com You can find this software by entering iSCSI Initiator into the search box on their homepage 2 Once the download is complete install the iSCSI Initiator by double clicking the EXE file You may be presented w...

Страница 64: ...t To continue with the installation click I Agree and then click Next 6 The iSCSI Initiator will now install automatically Click Finish once completed 7 Start the iSCSI Initiator by double clicking its icon on the desktop The iSCSI Initiator properties window will appear 64 ...

Страница 65: ...er Target Portals click Add 9 Enter the IP address of the 1U4500 Click OK 10 On the iSCSI Initiator Properties window select the Targets tab With the iSCSI target highlighted click Log On The Log On to Target dialogue will appear 65 ...

Страница 66: ...lick OK to continue If you have enabled CHAP click Advanced Under Advanced Settings check the CHAP login information checkbox and enter your username and password Click OK 12 Right click My Computer on the desktop and select Manage 66 ...

Страница 67: ...st for any reason you can restore those files from the target 1U4500 To backup files regularly you can set up a scheduled task to run only once daily weekly or monthly You can also limit the bandwidth of your Nsync tasks so other users on the network can share the bandwidth equally Under the Storage menu click Nsync and the Nsync window appears Below is a description of each field Nsync Item Descr...

Страница 68: ...k Apply Click to submit the task NOTE Before starting an Nsync Task make sure the targ Server or FTP Server is enabled et server s Nsync Setting Up an Nsync Target on an Nsync Device On the Nsync target server the administrator of that server has to set up a user account with a folder named nsync and grant write access 1 On the Nsync server add a user for Nsync source ex nsyncsource1 For instructi...

Страница 69: ...please download it from the Thecus website http www thecus com NOTE When you execute this utility for the first time it will ask you whether to create a DB file Click Yes 1 Click Add to create a Backup task The Add New Task dialog box appears Add New Task Item Description Task Specifies a name for the current task Source Click to specify the source folder file location Incremental Click to specify...

Страница 70: ... 2 Click Next to skip past the opening page Choose Backup files and settings from the second page and then click Next 3 Select which option you want to back up 4 Click Next and in the Backup Type Destination and Name page specify a back up location using the Browse button 5 Find and select the drive that specifies your 1U4500 as your backup destination and click Next 6 Click Next to display the wi...

Страница 71: ...ad OK OK Write OK Adding a Spare Disk With a RAID 1 RAID 5 RAID 6 or RAID 10 volume you can add a spare disk after the initial RAID is setup To add a spare disk follow the steps below 1 On the RAID Configuration Screen tick the checkbox of the hard disk you wish to designate as a spare disk 2 Click Add Spare The disk will be configured as a spare disk The system automatically rebuilds the spare di...

Страница 72: ...om check Enable Wildcard and create a password i e xxxx 4 Wait for an email from www dyndns org 5 Open the email and click on the link to activate your account Part II Enable DDNS on the Router 1 Go to the router setup screen and select IP Config Miscellaneous DDNS Setting from your Home PC 2 Click on Yes for Enable the DDNS Client 3 Select www dyndns org 4 Go to router setup screen and enter the ...

Страница 73: ...ge When a hard drive is damaged and data in the RAID volume the system LCD will display warning message also the system beeps Replacing a Hard Drive To replace a hard disk drive in the 1U4500 1 Remove the tray with the damaged hard disk 2 Unscrew the damaged hard disk and remove it from the tray 3 Slide a new hard disk into the tray and fasten the screws 4 Insert the hard disk tray back into the 1...

Страница 74: ... till system ready and press the Reset button while buzzer with long beeping approximately 3 5 seconds The reset button is right below power button 2 This resets the 1U4500 to its default IP address and password settings Default IP 192 168 1 100 for WAN and 192 168 2 100 for LAN Default admin password admin Jumbo Frame support disabled HTTP Port 80 HTTPs 443 Can t Map a Network Drive in Windows XP...

Страница 75: ...le to select an NTP Server to keep the 1U4500 s time synchronized However if the 1U4500 can not access the Internet you may encounter a problem when setting the Time and Time Zone If this happens 1 Login to the Web Administration Interface 2 Navigate to System Time 3 Under NTP Server select No 4 Set the Date Time and Time Zone 5 Click Apply In addition if the 1U4500 is able to access the Internet ...

Страница 76: ...for capacity expansion I O Interfaces USB Ports 3 x USB type A ports Host mode 1 x USB type B ports Client mode System Information LCD Control Panel For basic configurations and status display System LED Display 4 x LED System Busy Power Network Activity x 2 Physical Form Factor 1U rackmount Height 44 0 mm Width 430 5 mm Depth 567 6 mm Power Supply 250W redundant power supply 100 240V AC 50 60Hz 2...

Страница 77: ...le RAID modes users can create multiple RAID volumes with different RAID levels in one system Auto rebuild Hot swappable Hot spare Disk roaming RAID level migration RAID expansion iSCSI Target Supports Microsoft iSCSI Initiator v2 0 4 StarPort Initiator V3 5 2 MAC OS globalSAN iSCSI initiator version 3 0 1150 Linux open iscsi 2 0 865 Folder Management Share folder level permission File level permi...

Страница 78: ...upport Setup Utility Windows 2000 XP 2003 MAC OS X PDC AD support Works as a client member in a Microsoft NT 4 0 domain Active Directory domain allowing the 1U4500 to utilize the domain users and groups setting for authentication to the system and authorization to the share folders For supported USB dongles please contact sales thecus com ...

Страница 79: ...rs Our newest firmware is available on our Download Center http www thecus com download php If you are still experiencing problems with your 1U4500 or require a Return Merchandise Authorization RMA feel free to contact technical support via our Technical Support Website http www thecus com support_tech php Customers in the US should send all technical support enquiries to this email address suppor...

Страница 80: ...from a hard disk drive failure If a hard drive fails the RAID volume can regenerate data from the data and parity stored on its other hard disk drives RAID Levels The Thecus 1U4500 supports standard RAID levels 0 1 5 6 10 and JBOD You choose a RAID level when you create a system volume The factors for selecting a RAID level are Your requirements for performance Your need for data security Number o...

Страница 81: ... for an extremely high data fault tolerance and can sustain two simultaneous drive failures This is a perfect solution for mission critical applications RAID 10 RAID 10 is implemented as a striped array whose segments are RAID 1 arrays RAID 10 has the same fault tolerance as RAID level 1 RAID 10 has the same overhead for fault tolerance as mirroring alone High I O rates are achieved by striping RA...

Страница 82: ... are of the same size and used in RAID 1U4500 disk usage percentage is listed below RAID Level Percentage Used RAID 0 100 RAID 1 20 RAID 5 80 RAID 6 60 RAID 10 50 JBOD 100 NOTE RAID 10 allows only 4 disks and one as spare disk 82 ...

Страница 83: ... can be resolved ADS Benefits ADS lets the 1U4500 integrate itself with the existing ADS in an office environment This means the 1U4500 is able to recognize your office users and passwords on the ADS server Other major benefits ADS support provides include 1 Easy integration of the 1U4500 into the existing office IT infrastructure The 1U4500 acts as a member of the ADS This feature significantly l...

Страница 84: ... newer Fortress Telecom Axxium Rackmount Patriot Pro Patriot Pro II Patriot INT51 cable Micro Ferrups Best Power Fortress Ferrups f command support Centralion Blazer Clary ST 800 Compaq T1500h Cyber Power Systems 320AVR 500AVR 650AVR 700AVR 800AVR 850AVR 900AVR 1250AVR 1500AVR Power99 550SL 725SL CPS825VA 1100AVR 1500AVR HO Deltec PowerRite Pro II Dynex 975AVR Effekta MI MT MH 2502 cable Energy Si...

Страница 85: ...ial cable Premium S Ellipse Office 600 Serial cable 750 Serial cable 1000 Serial cable 1500 Serial cable Pulsar EXtreme C EX RT Comet EX RT Serial port 3 1 Serial port Pulsar Esprit Evolution S 1250 1750 2500 3000 Serial Port Pulsar M 2200 3000 3000 XL Serial Port 700 1000 1500 1000 RT2U 1500 RT2U MX 4000 RT MX 5000 RT Pulsar Evolution EXtreme C ES ESV SV ESV EX EXL PSX SX Extreme Serial Port Come...

Страница 86: ...Soyntec Sekury C 500 800 SquareOne Power QP1000 SuperPower HP360 Hope 550 500 1000 smart shipped with SafeNet 500 1000 contact closure shipped with UPSmart Sweex BC100060 800VA Sysgration UPGUARDS Pro650 Tecnoware Easy Power 1200 SmartUPS SmartOnline Tripp Lite various Lan 2 2 interface black 73 0844 cable Trust UPS 1000 Management PW 4105 UNITEK Alpha 500 IC 1000is 500 ipE LAN Saver 600 UPSonic P...

Страница 87: ...and its contributors This product includes software developed by Winning Strategies Inc This product includes software developed by the Apache Group for use in the Apache HTTP server project http www apache org This product includes software developed by Softweyr LLC the University of California Berkeley and its contributors This product includes software developed by Bodo Moeller This product inc...

Страница 88: ...s General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to m...

Страница 89: ... modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depen...

Страница 90: ...he Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresp...

Страница 91: ...any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the condition...

Страница 92: ...write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LI...

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