GJ HANDY & CO LTD USER WARRANTY POLICY
1.
USERS STATEMENT OF WARRANTY
Each new machine is warranted against defective material or assembly of material under
normal usage. The warranty applies to the original purchaser and covers faulty parts and the
labour involved in replacing and repairing those parts, which are of original manufacture.
2.
PERIOD OF WARRANTY
All Webb, Handy Pro (Brushcutter & Long Handle Hedgecutter only) and Sanli products
(a)
2 years from the original date of sale to the first domestic user.
(b)
90 days from the original date of sale to the professional/commercial user.
(c)
90 days from the original date of sale when used for hire.
(d)
Engines as per the manufacturer’s warranty statement which will be supplied with
the machine.
(e)
1 year from the original date of purchase for Replacement Spare Parts (unless
normal wear & tear component, which are covered for 90 days).
(f)
All machines’ must be serviced within the first 12 months from the original date of
purchase to comply with the warranty, failure to do so will invalidate the 2
nd
year of
the warranty.
(g)
A reduced warranty period of ninety days applies to those items which are subject to
normal wear and tear (e.g. wheels, tyres, cutter bars, cylinders, bottom blades, belts,
cables, grass bags, spark plugs).
All Handy, Handy Pro (All others), Mowerland and Q-Garden products
(a)
1 year from the original date of sale to the first domestic user.
(b)
90 days from the original date of sale to the professional/commercial user.
(c)
90 days from the original date of sale when used for hire.
(d)
Engines as per the manufacturer’s warranty statement which will be supplied with
the machine.
(e)
1 year from the original date of purchase for Replacement Spare Parts (unless
normal wear & tear component, which are covered for 90 days).
(f)
A reduced warranty period of ninety days applies to those items which are subject to
normal wear and tear (e.g. wheels, tyres, cutter bars, cylinders, bottom blades, belts,
cables, collection bags, spark plugs).
All warranty repairs must be undertaken by an authorised service dealer. These dealers
have been accredited by GJ Handy & Co Ltd and agree to only use genuine parts and
follow our repair procedures.
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