LIMITED WARRANTY
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the
GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your product until you have read the terms of
the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period
stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties,
remedies and conditions, whether oral, written, statutory, express or implied. GLENTRONICS, INC. disclaims all statutory
and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and
warranties against hidden or latent defects, to the extent permitted by law. GLENTRONICS, INC. will not be liable for any
incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such
warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of
this express warranty and, AT GLENTRONICS, INC.’s option, the repair or replacement services described below. Some states
(countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation
described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under
this warranty shall be governed by and construed under the laws of the State of Illinois. Any cause of action arising from, filed
as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit
Court of the 18th Judicial District, Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal
Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or
impaired.
What is covered by this warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch, control unit products and accessories are free from
defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 1 year from the date of installation
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the
address listed below. GLENTRONICS, INC., at its option, will either repair or replace the product and return it postage prepaid.
What is NOT covered by this warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by
water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a product is deemed defective under this warranty
agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor
will GLENTRONICS, INC. pay the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed
incorrectly” when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from user abuse; misuse, neglect, improper maintenance, improper
connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the
controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to
GLENTRONICS, INC. to provide the services described hereunder in either its original carton and inserts, or a similar package
affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty
(30) days of the product’s defective performance will not be considered for warranty service. Products received after one (1)
year from the date of installation, fall outside of the timeframe for warranty service and will not be eligible for warranty service.
The product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product
is not returned to GLENTRONICS, INC. or the product is inspected by any person, plumber, contractor or business other than
GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously
altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number on the unit must not have
been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructions
contained in the accompanying manual. The dealer’s dated bill of sale, or installer’s invoice must be retained as evidence of the
date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
Visit our website at www.BasementWatchdog.com or by calling us at 1-800-991-0466.
