Appendix C. Maintenance and Adjustment
Cleaning the Thermal Printhead
CAUTION!
The Printhead is the Most Fragile part of your Printer. Do NOT use
sharp or hard objects to clean the Printhead. Do NOT touch the glass
surface of the Printhead with your hand.
CAUTION!
During the print process the Printhead will become hot. Do NOT
attempt to clean the Printhead until it has had time to cool.
Printing labels will cause dirt such as paper dust,
particles of ink and label adhesive to accumulate
on the Thermal Printhead. This can cause poor
print quality and incomplete printouts. When
this happens the Printhead must be cleaned:
1. Turn the Printer Off.
2. Open the Top Cover.
3. Pull the Printhead Lever out and rotate it
upward to the right (counterclockwise) to
open the Thermal Printhead.
4. Remove the label stock and ribbon from
the Printer.
5. Clean the Printhead surface (see yellow
arrow) with a special cleaning pen or a
cotton swab soaked in Isopropyl Alcohol.
6. Allow the Printhead to dry for 2-3
minutes before turning the Printer back
on.
NOTICE!
To help keep the Printhead clean, the Top Cover of the Printer should be
closed when printing. To ensure print quality and prolong Printhead life,
do NOT use dusty or dirty print media in the Printer.
NOTICE!
Recommended cleaning intervals for the Thermal Printhead:
Direct Thermal Printing – Each time the label roll is changed
Thermal Transfer Printing – Each time the ribbon is changed
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