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USER SETTINGS
The User Settings panel allows you to import, export, or reset T-RAX’s controller or encoder/decoder
card settings, and generate diagnostics reports for encoder or decoder cards. The User Settings can
be configured by opening System>User Settings.
Export Settings
User Settings can be exported from either the controller card or individual codec cards by clicking
one of the ‘Export Settings’ buttons. These settings files can be used by other T-RAX encoder/
decoder cards to replicate the configuration. Additionally, the export settings feature can be used for
troubleshooting.
Import Settings
To import a saved configuration, select Import, click Browse (Choose File for Mac), select a previously
generated T-RAX settings file, then click Upload.
Reset/Factory Reset
To restore the T-RAX cards to their original settings, select Reset (Factory Reset), then confirm by
clicking OK. If you are unable to access the configuration pages, T-RAX encoder/decoder cards can be
reset individually by holding the button in the front of the corresponding slot.
Diagnostics
Generate a diagnostic report for any encoder or decoder card. Diagnostic reports can be used by
Teradek’s support team to assist during troubleshooting.
FIRMWARE UPGRADE
If an update is available, follow the prompts to complete the update.
1. Download the latest firmware version from teradek.com.
2. Select Firmware Upgrade.
3. Upload the file from your computer and select Upgrade Selected Card(s)
