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If the Controller card has firmware version 1.2.1 or later, but the Codec card doesn’t
have the required Recovery Mode firmware image, the Codec card that is in Recovery
Mode will show up in the firmware upgrade web page with a yellow circle indicator, and
will NOT have a box to select it for loading Main firmware. In this case, you will need to
request an RMA to send the Codec card back to Teradek for service since it cannot be
upgraded
4. Click the Browse button to select a Codec card Main firmware image (not a Recovery Mode
firmware image) and click the “Upgrade Selected Card(s)” button. A red circle with a white
arrow will appear next to the card, and the text will change to “Do Not Use”. All LEDs will
continue to remain off while the firmware upgrade is being performed.
5. After several minutes, the Recovery Mode procedure will be complete and the Codec card will
reboot automatically. Once the reboot is completed, you should see the expected LEDs on the
status column on the Codec card and it should be available for configuration in the T-RAX unit’s
Web UI.
