34
(Rev. 8/04)
®
III. Customer Assistance
A. Customer Care
For assistance and general information: Dial “0” from the air or
dial 1-800-AIRFONE (247-3663) from the ground.
To end a call press “End Call” or place the handset on-hook. Verizon
Airfone Inc. and Teledyne Controls Business & Commuter Avionics
are committed to providing you with the highest quality inflight com-
munications possible. Prompt assistance and support for your
MagnaStar digital airborne telephone is just a phone call away.
Customer Care hours are Monday through Friday,
7:00 am to 8:00 pm CST.
B. Service and Technical Inquiries
For specific MagnaStar system technical questions: Contact any
MagnaStar Dealer or call toll free MagnaStar Engineering Support at
1-888-246-STAR (7827) during the hours of 6:00 am to 6:00 pm PST.
After hours, please listen carefully to the following voice prompts.
Make your selections and leave your message. Your call will be
returned promptly.
1. A.O.G. Support -
Receive troubleshooting assistance, order
replacement equipment
2. Order Assistance -
Receive equipment interface information,
place new orders
3. Technical Assistance -
Receive installation and troubleshooting
information
4. Product Information -
Order sales brochures and product literature
5. Warranty Information -
Receive warranty status information
Содержание MagnaStar C-2000
Страница 1: ...C 2000 User Guide Version 1 01 DIGITALAIRBORNE TELEPHONE C 2000 ...
Страница 43: ...Customer Assistance A Customer Care B Service and Technical Inquiries ...
Страница 51: ... 40 Rev 8 04 ...
Страница 53: ...HF Radio Service Connection A Placing an HF Radio Call A1 Conference Calls ...
Страница 69: ...55 Rev 8 04 ...
Страница 75: ...Signal Coverage A Verizon Airfone North American Terrestrial Network ...
Страница 76: ......
Страница 77: ...Billing Procedures A Master Account ...
Страница 79: ...Fax and Modem Requirements A General Comments B Fax Requirements C Modem Data Requirements ...
Страница 97: ...Aircall Numbers ...
Страница 99: ...80 Rev 8 04 Notes ...
Страница 100: ... 81 Rev 8 04 Notes ...