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Troubleshooting
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Teleco HUB
The Teleco HUB control unit is not ready to work (the red LED does not
come on)
Check vehicle battery connections and check the battery is sufficiently
charged
I am unable to control connected equipment items
Check that the Teleco HUB control unit is ready to work
Check that the devices are properly connected and ready to work
Restart the Teleco HUB control unit by disconnecting Bluetooth power
for about 10 seconds
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Bluetooth
Communication link does not work
Make sure the smartphone has a Bluetooth LE (Bluetooth 4.1 or later)
compatible peripheral
Make sure the smartphone’s Bluetooth function is on
Make sure you are inside the Bluetooth range (about 10 metres) and
that connection has been established
Force a connection attempt by scrolling the main Teleco HUB App
window downwards.
Close the Teleco HUB App and reopen it
I can’t pair a smartphone
It is possible to connect just one smartphone at a time. So if the blue
LED is on (steady, not flashing) to indicate that a connection is already
established, no pairing tasks may be performed until the connection has
been terminated.
Has the list of paired smartphones been deleted? If the smartphone has
the Apple iOS operating system, make sure that pairing has also been
deleted from the smartphone. To delete the pairing from the smartpho-
ne go to the iOS Bluetooth settings and remove “TelecoHUB (XXXX)”
from the “MY DEVICES” list (press
, and then “disassociate this
device”). Consult, if necessary, the smartphone instructions
I can’t delete the list of paired smartphones
It is possible to connect just one smartphone at a time. So if the blue
LED is on (steady, not flashing) to indicate that a connection is already
established, the list cannot be deleted until the connection has been
terminated.
Range too limited
Assess whether the HUB is installed in a suitable position
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