Service Manual
4-3
Key Operator Training
4
Loading media
Paper/transparency:
Demonstrate how to load paper or transparency film into a
paper tray.
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Emphasize to the customers not to touch the printing surface of the
media; handle it by the edges only. Fingerprints can affect print
quality.
■
Explain that the customers should not bend the media (especially
transparency film) too sharply. Otherwise print quality may be
affected.
■
Demonstrate fanning the media prior to installing it in the paper tray.
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Demonstrate setting the media selection switches on the right side of
the paper tray. Emphasize that the switches must be set to match the
loaded media; otherwise, paper jams may occur. The printer expects
the media it picks to match what it is “told” by the media selection
switches.
■
Show where this is explained in the user manual.
Transfer roll:
Demonstrate how to load a transfer roll.
■
Emphasize to customers not to touch the cyan, magenta and yellow
bands of the transfer roll; handle it by the core endcaps only.
Fingerprints can affect print quality.
■
Demonstrate how to remove the transfer roll.
■
Show where handling the transfer roll is explained in the user manual.
■
Emphasize that cleaning the printer should be performed each time
the transfer roll is changed.
Cleaning
Explain the importance of keeping the printer clean. Emphasize how dirt and
dust can affect print quality and paper-pick reliability.
■
Explain the contents and use of the cleaning kit.
■
Show how to clean the paper-pick rollers, the thermal head, the
transfer roll guide, and the paper-feed rollers. Emphasize that these
parts should be cleaned every time the transfer roll is replaced.
■
Show how to clean the drum, the exit rollers and the white transfer roll
mark sensor pad (mounted on the bail roller unit). These parts should
be cleaned every 5000 prints.
■
Show where this is explained in the user manual.
