Service Manual
3-3
Verifying the Printer and Host Connections
3
Verifying that an application communicates to the printer
This procedure verifies that an application installed on the Macintosh can print
to the printer. Note that many applications require a special printer page
description file (
APD
,
,
PDX
or
PPD
files) to print to a printer. These files
contain information specific to a particular printer, such as page sizes, margins,
and printing options. Refer to the Utility
diskette's
README
file for the latest
information on which applications require which printer page description file.
The printer page description files are provided on the Drivers and Utilities
diskette.
1.
Ensure that the correct driver is selected in the Chooser.
2.
Start an application and select a file that contains text.
3.
With an illustration or a page of text displayed, click and scroll down
the
File
pull-down menu and select
Print...
.
4.
A print dialog box appears on the screen. Click on the
button in
the upper right corner of the dialog box to send a file to the printer.
If problems occur at this point, download the error handling utility to the printer
as explained in the next procedure. Contact the Customer Support Hotline at
1-800-835-6100. Refer to the appropriate reference manual for your printer: the
Phaser 440 Drivers and Utilities Printing Reference
. Each provides information on
using the printer with specific applications.
Using the Error Handler utility
If the Macintosh does not print to the printer, download one of the Tek Error
Handler utility files to the printer.
1.
Place the printer's Macintosh Printer Utilities diskette in the disk
drive. (The utility files are stored in a compressed format and must be
decompressed before they can be used. The compressed utility file
automatically decompresses when you click on its icon.)
2.
Select the
Phaser 440
printer in the
Chooser
.
3.
Locate the Tek Error Handler file in the folder of utilities files.
4.
Double-click on its self-sending arrow icon to open and send the file to
the printer. Be sure that the
Phaser 440
is selected.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.