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EN
ENVIRONMENT
In accordance with existing regulations, any end-of-life appliances must be taken to an approved Service Centre
which will take responsibility for managing their disposal.
Let’s help protect the environment,
Your device is designed to work for many years. But when you decide to replace it, don’t forget
to think about how you can help protect the environment by allowing it to be reused, recycled
or recovered in some other way. Waste electrical and electronic equipment may contain harmful
substances that can cause harm to the environment and human health.
This label indicates that this product must not be disposed of with household waste. Take it to a collection point,
to the distributor when buying a new equivalent product, or an approved service center for processing.
Before disposing of the device, remove the battery and dispose of it in accordance with local laws and local
arrangements.
If you have any questions, please contact your product dealer who can tell you what to do.
EU SIMPLIFIED CONFORMITY DECLARATION
Groupe SEB declares that the radio equipment complies with the 2014/53/EU directive.
EU Declaration of Conformity’s full statement can be viewed at the following web address :
https://www.rowenta.fr/eu-declaration-of-conformity
Frequency band operated: 2400-2483.5 MHz
Maximum radio frequency power: 17 dBm@11b /14 dBm@11g /13 dBm@11n
Groupe SEB declares that the radio equipment complies with Regulation 801/2013.
The networked standby power consumption of the equipment is 1.9 W.
Troubleshooting
X-plorer Serie 75 S & 75 S+
Fault
Solution
The robot cannot start.
Make sure that the main switch of the device is turned on.
- Make sure the robot is connected to power supply.
- Make sure the battery is fully charged.
The robot suddenly stops working.
Check whether the robot is stuck or blocked by obstacles.
- Check whether the battery is too low.
- If the problem persists, please shut it down, wait for 3 seconds, and
then restart it.
Cannot make a sweep schedule
Make sure the robot has been powered on.
- Set the time and schedule the time for automatic sweep with the
app.
- Make sure the schedule time has been set correctly.
- Check whether the machine power is too low to start sweep.
- The robot will not start any scheduled sweep when the task is being
performed.
Suction too weak
Check the suction inlet for any obstruction.
- Empty the dustbin.
- Clean filters with water.
- Check whether filters are wet due to water or other liquids on the
floor. Let filters dry naturally thoroughly before use.
Fault
Solution
Cannot charge the machine
Please check whether the charging dock is correctly connected to the
power supply, and the indicator light illuminates when the power is
on.
- When the robot is normally connected to the charging dock, the
indicator light extinguishes.
- If the robot is connected to the charging dock, but the indicator
light does not extinguish and the robot does not respond, please
use a dry cloth to wipe the charging pole piece at the bottom of the
robotic vacuum cleaner and the charging piece of the charging dock,
and then try again.
- If the robot still can not be charged after performing the above
operations, please contact the after-sales department or your dealer.
The robot cannot return to the
charging dock.
Clear the charging dock of objects within 0.5m on the left and right
sides and within 1.5m ahead.
- Make sure that the robot starts sweep from the charging dock
without abnormal movement.
- When the robot is near the charging dock, it can return faster. But if
the charging dock is located far away, the robot will need more time
to return.
- Please wait during its return.
- Clean charging electrodes.
The rolling brush does not rotate.
Clean the rolling brush.
- Check whether the main brush and the main brush cover are
installed correctly.
Abnormal action or sweep route of
the robot
Carefully clean the sensor with dry cloth.
- Restart the robot.
No water released during mopping
Make sure there is enough water in the water tank.
- Check whether the mop module is installed correctly. Upon correct
installation, you will hear related voice prompt.
- Check whether the water outlet is blocked.
Failure to connect to Wi-Fi
1. The Wi-Fi signal is poor. Please make sure the vacuum cleaner is in a
good Wi-Fi signal coverage area.
2. Wi-Fi connection is abnormal. Pease reset Wi-Fi and download the
latest mobile APP and try again.
3. The password is entered incorrectly.
4. The router is a 5G frequency band model, and this robotic cleaner
only supports the 2.4G frequency band.
Abnormal operation
Shut down and restart
Abnormal noise during cleaning
There may be foreign matter entangled in the main brush, side brush
or wheels. Please clean up after shutdown.
Decreased cleaning ability or dirt
leakage
1. The dust box is full. Please clean the dust box.
2. The filter is clogged. Please clean or replace the filter.
3. The main brush is entangled by foreign matter. So please clean the
main brush.
Timed cleaning doesn’t work
The battery level is low. Timed cleaning will be started when the
remaining battery level is ≥ 20%.
Whether the machine needs to be
charged for 16 hours for the first
three times
Lithium battery has no memory effect when in use, and there is no
need to wait when it is fully charged.