TS1001 Touch Screen Arming Station Installation Manual
17
Troubleshooting
Known limitations
The RAS programming option
“Disarm/arm using one key” is not compatible with
the TS1001 Touch Screen Arming Station.
Offline mode
If the RAS has power available but loses communication with the panel, the RAS
will go into offline mode. In this mode, all LEDs will flash at the slow rate and the
touch screen will display
“
System Fault
”.
This condition may be caused by the following:
• RAS is set to an address that is not polled by the panel.
• D+ and D– wires swapped.
Calibrating the touch screen
If the touch screen
doesn’t respond as expected, you may need to calibrate it.
To calibrate the touch screen:
1. Press and hold the Menu, Home, and Enter keys simultaneously until a
message
“Performing touch screen calibration” displays, and then release.
2. Press the touch screen to begin calibration. A filled red circle displays near
the corner of the screen.
3. Touch the filled red circle to display a new filled red circle in another corner.
Repeat for each corner.
4.
When finished, a message “To repeat calibration…” displays. Touch the
screen to exit calibration mode.
General faults
RAS displays unexpected results:
• Base assembly not earthed as described in “Earthing” on page 11.
No LED or LCD display:
• Verify the +13.8 and 0V wire connections on both the RAS and the power
supply.
• Verify power output on the Challenger panel or external power supply that
powers the keypad.
Area and status LEDs are flashing and the display reads,
“
System Fault
”:
• Verify that the RAS is programmed in the RAS database as an LCD arming
station.
