tecan MagicPrep NGS, Руководство по эксплуатации

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Operating Manual
M01534_v1.1 MagicPrep NGS Instrument Operating Manual
Page 30 of 39
Problem / Error Possible Cause Corrective Measure
Error with the library
preparation method
file An error has occurred
within the library
preparation process. Stop the library run
Follow the on-screen instructions to remove
the used reagent cartridge and sample deck
Check if a new SW update is available
If you are operating on the latest released SW
version

Switch off the instrument

Switch on the instrument to initiate the self-
test/diagnostic sequence.

Reload the MagicPrep NGS and try to
repeat the library preparation.
If the error still exists, please contact Tecan
Customer Support.
Sample Deck &
Reagent Cartridge
detection problem An error has occurred
during the detection of
the sample deck and
reagent cartridge. Follow the on-screen instructions to remove
the reagent cartridge and sample deck.
Re-load the reagent cartridge and sample deck
and re-start.
If the error persists, please contact the Tecan
Customer Support line for further support.
Reagent Cartridge
Problem A failure to detect the
presence of the reagent
cartridge has occurred.
It is not possible to
continue the library
preparation.
Follow the on-screen instructions to remove
the used reagent cartridge and sample deck
Check if a new SW update is available
If you are operating on the latest released SW
version

Switch off the instrument

Switch on the instrument to initiate the self-
test/diagnostic sequence.

Reload the MagicPrep NGS and try to
repeat the library preparation.
If the error still exists, please contact Tecan
Customer Support.
Sample Deck Problem A failure to detect the
presence of the sample
deck has occurred.
It is not possible to
continue the library
preparation.
Follow the on-screen instructions to remove
the used reagent cartridge and sample deck
Check if a new SW update is available
If you are operating on the latest released SW
version

Switch off the instrument

Switch on the instrument to initiate the self-
test/diagnostic sequence.

Reload the MagicPrep NGS and try to
repeat the library preparation.