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WARRANTY
MANUFACTURER'S LIMITED WARRANTY
Manufacturer warrants to the original purchaser that the purchased product is free from defects in
material and workmanship for a period of one (1) year commencing on the date of original purchase, as
evidenced by the original receipt, and will, at its option, repair, replace, or issue credit for any product or
part found to be defective.
This limited warranty shall only apply if this product has been operated and maintained in accordance with
the Operator’s Manual furnished with the product, and has not been subject to misuse, abuse, commercial
or industrial use, neglect, improper maintenance, alteration or accident, or which has been used for a
purpose for which the product was not designed. Damage resulting from the installation or use of any part,
accessory, or attachment not approved by manufacturer, for use with the product covered by the owner’s
manual, shall void the warranty as to any resulting damage.
This limited warranty is extended solely to the original purchaser of the product. Should the original
purchaser sell or otherwise transfer this product to a third party, this warranty does not transfer to the third
party in any manner.
HOW TO MAKE A CLAIM:
To obtain warranty service through a local authorized retailer, a customer must present the following
within thirty (30) days of product failure:
1. Proof of purchase within one (1) year of purchase date.
2. Photographs of or return of the actual product in question.
3. Photograph of UPC label
After receipt of the above information, if the product is alleged to be defective, manufacturer will process
the claim and issue a Return Manufacturers Authorization number (RMA). Once an RMA number is issued,
manufacturer will pick up the product from the authorized retailer and return to its facility for inspection.
Manufacturer will replace, repair, or issue credit for any product, upon examination by manufacturer at
manufacturer’s facility, determined to be defective due to defects in material and workmanship.
For additional Warranty questions, please call 1-800-RED-GATE or email [email protected] for
assistance.
