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TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE

TALKSWITCH VoIP

TalkSwitch uses the industry-standard Session Initiation Protocol (SIP) to make 
and manage VoIP calls. In this guide the term SIP is often used in place of VoIP.

To connect to a VoIP network or VoIP service to make and receive SIP calls, each 
location must be able to establish a high-speed connection to the Internet, or 
private network. The steps below should ensure success for typical network 
connection methods.

Connect to a LAN and IP network

Ensure the TalkSwitch or gateway is connected to a Local Area Network (LAN), 
equipped with an Ethernet switch and router, or a router with an integrated 
switch. A PC should be connected to the LAN, for configuring the TalkSwitch, as 
well as the router and/or switch.

FIGURE 1.

TalkSwitch network configuration

Confirm the network connection has sufficient capacity for VoIP

Ensure that the LAN in each location has a reliable high-speed broadband 
connection to the Internet. The quality of VoIP calls, especially on mixed voice 
and data networks, depends on high data-transfer rates across the network. ‘Lite’ 
broadband connections are not suitable for simultaneous voice and data traffic.

To test the VoIP call capacity based on your Internet connection speed, perform the 
test available on our website at:

www.talkswitch.com/voip/voip_test.asp

.

Ensure there is a path for voice data through your router/firewall

In order to pass through a router’s firewall, voice data received by your network 
must be mapped to the appropriate TalkSwitch unit. TalkSwitch uses UPnP 
(Universal Plug and Play) to automatically map firewall ports to forward VoIP 
data.  If your router supports UPnP, ensure that it is enabled (see your router 
documentation for configuration details).

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Страница 1: ...address see page 7 2 If your TakSwitch as to register with the TalkSwitch SIP Server see page 10 then SIP Domain Proxy TalkSwitch SIP Server public IP address see page 8 Get Authentification ID and P...

Страница 2: ...A NS W E RS WI TH I NTELLI GENCE TALKSWITCH DOCUMENTATION VoIPNETWORK CONFIGURATION GUIDE RELEASE4 0 CT TS005 00330 2 IA...

Страница 3: ...s Start menu on the TalkSwitch software CD and in the support section of our website Visit http global talkswitch com and select country or region For information on the initial installation and setup...

Страница 4: ...TalkSwitch network configuration Confirm the network connection has sufficient capacity for VoIP Ensure that the LAN in each location has a reliable high speed broadband connection to the Internet The...

Страница 5: ...numbers contact TalkSwitch Technical Support If you plan on configuring TalkSwitch remotely you will need to map port 9393 Type TCP to the TalkSwitch unit that is being configured Configuration is don...

Страница 6: ...ons on page 2 describe how to do this Each location in a multi location network can support up to 4 TalkSwitch units with a maximum of 32 local extensions analog and or IP phones and 16 VoIP lines2 pe...

Страница 7: ...k operation and reliability we recommend that you choose a location that has a static rather than a dynamic public IP address A static public IP address does not change providing a consistent connecti...

Страница 8: ...n network must be unique i e only used for one location For VoIP calls made through a VoIP service provider the service provider will assign the VoIP numbers to be used for their service To assist in...

Страница 9: ...select System Information IP Configuration from the menu at the left 3 TalkSwitch is factory configured to use DHCP Dynamic Host Configuration Protocol to automatically obtain its System IP Settings...

Страница 10: ...te networks please ensure the WAN IP address is the same as the Local IP address If this TalkSwitch system will act as the SIP server for a network we recommend having a static Public IP address For m...

Страница 11: ...h location is the Proxy Registrar The Public IP address or Fully Qualified Domain Name will automatically be populated in the Proxy Server Name and Registrar Server Name fields 3 Leave the Outbound Pr...

Страница 12: ...on the left 2 Enter the Proxy Server Name and Registrar Server Name in the appropriate fields These should be the same as those specified for the SIP server 3 Leave the Outbound Proxy blank In the Rea...

Страница 13: ...e VoIP Lines area select an upper limit if required for lines to use for this profile In the example below 3 of the 4 available VoIP lines are allocated to a TalkSwitch SIP network 3 If required selec...

Страница 14: ...er to be used by callers dialing this TalkSwitch location To simplify inter branch calling between TalkSwitch locations we recommend using the TalkSwitch VoIP location numbers 250 299 as these numbers...

Страница 15: ...er Ring extensions only Play auto attendant or Go to voice mailbox For details refer to the TalkSwitch User Guide For Ring extensions only select the extensions from the list by default they are all s...

Страница 16: ...vice Provider s SIP Server s You need to configure TalkSwitch to do this using information provided by the Service Provider 1 In the TalkSwitch System Configuration window select System Information Vo...

Страница 17: ...ofile Select Service Provider Profile 3 Enter one of the phone numbers exactly as provided by your VoIP Service Provider If your Service Provider requires a country code enter it otherwise leave it bl...

Страница 18: ...file on your PC select Save to File from the File menu Enter the filename and location in the Save As dialog box Note Saving to a specific file does not save the settings to TalkSwitch You must use t...

Страница 19: ...s and SIP gateways registered with this system 3 To confirm that this system is registered with the designated SIP server click View Registration Status A Registration Status window opens listing all...

Страница 20: ...A December 2006 TalkSwitch is a division of Centrepoint Technologies Inc TABLE 1 Telephone numbers assigned to units Location name Equipment VoIP phone number s We trust that your TalkSwitch phone sys...

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