G L O S S A R Y 1 6
3
Keypad (Telephone)
The push buttons on a
telephone.
Key Telephone System
With Key Telephone Systems,
access to telephone lines and
calling features is controlled
internally within each
telephone unit. Users can gain
direct access to telephone
lines, etc. by pressing a key (or
button) on their telephone.
LED
Light Emitting Diode. An
electronic device that lights up
when electricity is passed
through it. LEDs are used in
displays on electronic devices
such as computers. TalkSwitch
has five LEDs on its front
panel. They show which
telephone is in use, whether
data is being transferred to or
received from an attached PC,
and which Mode setting is in
use.
Modem
Acronym for MODulator-
DEModulator. A modem is a
device or program that
converts digital information
stored on a Computer into
analogue signals for
transmission over telephone
lines and, in reverse, converts
analogue signals into digital.
Modes
The TalkSwitch supports
different time and day modes
of operation, providing
different call management
depending on the current mode
of operation.
Monitor (TalkSwitch Monitor)
A feature included with the
Software Configuration
package. The Monitor provides
a graphical representation of
telephone traffic as it flows
through the TalkSwitch
system.
Network
A group of two or more
computer systems linked
together.
PBX
Private Branch Exchange. A
PBX is a private telephone
network used within an
Enterprise. Access to telephone
lines and services are
controlled by the PBX. A PBX
allows many users (extensions)
to share a smaller number of
telephone lines and have
access to additional call
handling benefits (call hold,
intercom calling, etc.).
TalkSwitch is a ‘mini’ or ‘micro’
PBX.
Phone Load
see Ringing Equivalency.
Prompt
Recorded instructions delivered
by voice processing units.
TalkSwitch provides prompts
for you when using such
features as Call Back, DISA -
Direct Inward System Access
and Selective Call Forward.
Prompts are also provided
when configuring TalkSwitch
