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3. If the control solution testing result is out of range:
POSSIBLE CAUSE WHAT TO DO
Error in performing the test.
Read instructions thoroughly and
repeat the test again.
Control solution vial was
poorly shaken. Shake the control solution thoroughly
and repeat the test again.
Expired or contaminated
control solution. Check the expiry date of the control
solution.
Control solution that is too
warm or too cold.
Control solution, meter, and test strips
should be at room temperature 20°C to
25°C (68°F to 77°F) before testing.
Defective test strip. Repeat the test with a new test strip.
Meter malfunction. Please contact customer service.
Improper working of meter
and test strip.
Please contact customer service.