6
If there is a problem
For all other problems or questions, please contact our Consumer Service Department at 1-800-395-8325 or visit
us at www.t-falusa.com. Or in Canada at 1-800-418-3325 or visit our website at www.t-fal.ca. You may also
contact an approved Service Center, please visit our website for their contact information.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Water drips from the
holes of the soleplate.
The chosen temperature is too low
and does not allow for the formation
of steam.
You are using steam while the iron is
not hot enough.
You are using the Burst of Steam
button too often.
There is too much steam.
You have stored the iron horizontally,
without emptying it and without
setting it to
.
Position the temperature control dial in the
steam range (from •• to
MAX
).
Wait until the temperature light goes out.
Wait a few seconds before pressing the button
again.
Move the steam control lever to a lower setting.
See the section "Storing your iron".
Brown streaks come
through the holes of the
soleplate and stain the
fabric.
You are using chemical descaling
agents.
You are not using the right type of
water.
Fabric fibers have accumulated in
the holes of the soleplate and are
burning.
Your fabric has not been rinsed
sufficiently or you have ironed a new
garment before washing it.
Do not add any descaling agents into the water
tank.
Perform a self-cleaning operation and consult the
chapter "What type of water should be used?".
Perform the self-cleaning operation and clean
the soleplate with a damp sponge. Vacuum the
holes of the soleplate from time to time.
Make sure that your fabric is rinsed sufficiently
so as to remove any deposits of soap or
chemical products on new clothes.
The soleplate is dirty or
brown and is staining the
fabric.
The temperature is set too high.
You are using starch.
Clean the soleplate with a damp sponge and
lower the temperature.
Clean the soleplate with a damp sponge.
Always spray starch onto the reverse side of the
fabric to be ironed.
There is little or no steam. The water tank is empty.
The anti-scale valve is dirty.
Your iron has a build-up of scale.
Your iron has been used dry for too
long.
Fill it.
Clean the anti-scale valve.
Clean the anti-scale valve and perform the self-
cleaning iron operation.
Perform the self-cleaning iron operation.
The soleplate is
scratched or damaged.
You have used your iron on an
abrasive surface or it has been
misused.
The T-fal iron has a Lifetime warranty on the
soleplate (valid in USA and CANADA only) .
Please contact our consumer service depart-
ment at 1-800-395-8325.
Steam or water comes
from the iron as you
finish filling the tank.
The steam control lever is not set to
the
position.
The water tank is overfilled.
Set the steam control lever to
.
Never exceed the Max level .
The spray button does
not spray water.
The water tank is not filled enough.
Fill the water tank.
1800123494 FV42XX-FV43XX FTD US_110x154 20/06/11 16:24 Page6
