Syscom Video Direct IP Скачать руководство пользователя | Manualshive

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Network Camera

63

Troubleshooting

Problem

Possible Solution

No Power



Check power cord connections.



Confirm that there is power at the outlet.

PoE switch is not
recognized.

Check the ground status of the PoE switch and the connected input/
output devices to the camera. If they are not grounded, use them
after grounding.

No Live Video



Confirm that the camera has power.



Check that the cable connection to the camera and lens is not loose.



Check network connections on your PC and a camera.

Live video is not clear.



Check if there is dust or dirt on the lens and clean the lens with
a clean cotton cloth or brush.



Check that the focus is set correctly.



Check that the lighting and adjust the camera position or angle
if bright light is shining directly into the lens.

Video color appears
incorrect.

Check that the white balance setting for the camera. When set to

Auto

, it might take awhile to adjust the white balance.

Video flickers.

Check to see if the camera points directly at the sun or a fluorescent
light and adjust the camera’s direction.

Connection to the INIT
program is not available
because of wrong ID and
password.

If you lost the administrator ID and password, do a factory reset and
customize all settings all over again. The factory reset returns all
the settings including network settings to the original factory settings.
Write down the password just in case.

The WebGuard program
is not available.

If you cannot launch the login page of the WebGuard program, check
Microsoft Internet Explorer’s version. WebGuard might not run
properly in versions earlier than 8.0.

Specifications

LENS

Lens Type

Varifocal auto-iris (HD model: F1.6, Full HD model: F1.2)

Focal Length

HD model: 3.3mm to 12mm
Full HD model: 3mm to 9mm

Angle View

HD model

Full HD model

H: 109.0° (Wide) to 29.0° (Tele)
V: 56.0° (Wide) to 15.0° (Tele)
D: 122.0° (Wide) to 31.0° (Tele)

H: 123.0° (Wide) to 37.0° (Tele)
V: 66.0° (Wide) to 22.0° (Tele)
D: 131° (Wide) to 43° (Tele)

Lens Iris Control

DC auto-iris

Day/Night Filter

Yes

Specifications are subject to change without notice.

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Содержание Direct IP

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Страница 3: ...ication We are not responsible for any problems resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources You may obtain the complete corresponding source code from us See the Open Source Guide on the soft...

Страница 4: ...ad wall outlets and extension cords as this can result in the risk of fire or electric shock 11 Objects and Liquids Never push objects of any kind through openings of this equipment as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the equipment 12 Servicing Do not attempt to service this equipment yourself...

Страница 5: ...me Model 5 Plastic Dome Model 5 Illustrated Parts List 6 Vandal Dome Model 6 Plastic Dome Model 7 Factory Reset 8 Lens 9 Input Output Device Ports 9 Mounting 11 View Angle 12 Chapter 3 Remote Setup 13 Camera Protocol 13 Quick Setup 14 System 15 General 15 Date Time 16 User Group 17 Network 18 IP Address 18 FEN 19 Port QoS 20 Bandwidth Control 22 Security 23 IEEE 802 1X 24 Video 25 Camera 25 Stream...

Страница 6: ...FTP Upload 41 Record 42 Event 45 Alarm In 46 Motion Detection 47 Trip Zone 49 Audio Detection 50 Tampering 51 System Event 52 Chapter 4 WebGuard 55 Web Monitoring Mode 57 Web Search Mode 59 Appendix 61 LED Indicators 61 Connector Pin Outs 61 Map of Screens Remote Setup 62 Troubleshooting 63 Specifications 63 Index 67 ...

Страница 7: ...te Up to 10 simultaneous connections to the camera for remote monitoring Enhanced security using IP address filtering HTTPS SSL and IEEE 802 1X functions and password protected multiple user levels Network bandwidth limit and MAT functions to use network bandwidth efficiently Convenient network connection using the UPnP Universal Plug and Play function and built in mDNS Multicast DNS protocol Supp...

Страница 8: ...te program iNEX Basic or WebGuard is running Remote monitoring and recording through multistream are available by using the iNEX Basic program provided with the camera Typical Applications With DirectIPTM NVR NOTE See the NVR operation manual for explanation about setting up the camera ...

Страница 9: ...Network Camera 3 With Non DirectIPTM NVR or Without NVR ...

Страница 10: ...Operation Manual 4 ...

Страница 11: ...ontents Network Camera Installation CD INIT iNEX Basic software and operation manual Quick Guide Mount Kits Desiccant Cable Access Hole Rubber It is provided only for the models that support IP 66 level Dimensions Vandal Dome Model Plastic Dome Model ...

Страница 12: ...tscrew Shield Case Body The shield case is provided for IR LED non supported models only IR LED Lens Heater Rotation Base Pan Base Micro SD Memory Card Slot Factory Reset Switch Safety Wire Setscrew Hole O Ring Groove Wall Ceiling Mounting Hole Dome Cover Setscrew Hole Bottom Cover Input Output Device Ports Cable Access Hole Tilt Adjustment Screw ...

Страница 13: ...the enclosed cable access hole rubber when routing wires and cables Ask your dealer or distributor for details Safety Wire Safety Wire Setscrew Hole Allows you to connect the safety wire to the dome cover and to the bottom cover by using the screw provided with the camera It prevents the dome cover from falling when it is separated from the camera body Dome Cover Setscrew Dome Cover Setscrew Hole ...

Страница 14: ...emory card while the unit is operating otherwise the system might not operate properly and recorded data saved on it might be damaged SD memory cards are expendable supplies After a certain use in time partial memory sectors can be damaged and recording may not be available or data will be lost Check the SD memory card periodically and replace it with a new one if necessary Factory Reset This will...

Страница 15: ...OUT Connect an alarm out device to the OUT and GND Ground connectors Active Low Open Collector output is a relay output which sinks 30mA 5 VDC IN Connect an alarm in device Mechanical or electrical switches can be wired to the IN and GND Ground connectors The voltage range is from 0V to 5V When the electrical switch is wired the threshold voltage for NC Normally Closed is above 4 3V and for NO Nor...

Страница 16: ...if the Status LED is disabled when configuring the System General setup NOTES Camera and audio surveillance may be prohibited by laws that vary by region Check the laws in your area before using this product for surveillance purposes To make connections on the alarm audio video and power connector strip press and hold the button and insert the wire in the hole below the button After releasing the ...

Страница 17: ...t the focus and zoom by using the focus and zoom lever 5 Fix the shield case in the tilt adjustment screw IR LED non supported model only 6 If the camera is a vandal dome model screw the dome cover to the bottom cover by using the setscrew provided with the camera If the camera is a plastic dome model match the mark beside the cable access hole of the bottom cover and the side cable access hole of...

Страница 18: ...Adjusts the rotation angle Move the rotation base clockwise or counterclockwise Tilt Adjusts the tilt angle Loosen the tilt adjustment screws move the lens up and down and tighten the screws to lock the angle Pan Adjusts the pan angle Turn the pan base clockwise or counterclockwise ...

Страница 19: ...rk settings of the camera are configured correctly It is ideal when a DirectIPTM NVR is not available NOTE Illustrations and descriptions in this manual refer to the Open protocol 1 Run the INIT program select a camera and click the Setup icon on the Main screen 2 Select Protocol Setup from the Setup menu and the Protocol Setup screen appears You can also display the Protocol Setup screen by selec...

Страница 20: ... screen displays the current settings for that menu on the right side of the screen Clicking a submenu under each menu allows you to change the settings Clicking the OK button closes the Remote Setup screen and applies the changes Quick Setup The Quick Setup allows you to change a camera s basic system network video and audio settings ...

Страница 21: ...e versions Miscellaneous ONVIF Protocol Check the box to enable the ONVIF protocol The ONVIF protocol is available only for users belonging to the default user groups Administrator Operator User Status LED Check the box to enable LEDs If LEDs are not enabled the LEDs on the product panel will not light regardless of the status Setup Load Default Setup Click to return all settings except date time ...

Страница 22: ...of the setup file are used in another camera Otherwise the connection to the camera might not be made properly If the IP address admin port number or SSL settings are changed during Setup Remote Setup closes after saving the changes Date Time Date Time Change the system date time date time format and time zone Turn daylight saving time on or off by checking the box Clicking the Apply button applie...

Страница 23: ...d select the group that the user will belong to Enter the password to be assigned to the user Edit Select a group and click the button to change authority levels assigned to the group or select a user and click the button to change the user s password Remove Select a group or user and click the button to delete the group or user Allow Anonymous Login Check the box to use the webcasting feature Ref...

Страница 24: ...deo recorded on the SD memory card by using a remote program Clip Copy The user can export video recorded on the SD memory card as a video file by using a remote program Network You can change the network settings set up the FEN and security functions and control the network bandwidth IP Address Type Select the type of network configuration Remote Setup closes after saving the changes Manual Selec...

Страница 25: ...ing the FEN time or SMTP server setup Ask your Internet service provider for the IP Address of the DNS Server When the camera is networked via DHCP selecting From DHCP automatically assigns the IP address of the DNS server The assigned IP address is displayed the next time it is connected NOTES Ask your network provider for details about the network connection type and connection information for t...

Страница 26: ...settings registered on the FEN server Any changes on the FEN server might cause improper operation When LAN settings are changed set up the FEN settings after saving your LAN changes by clicking the OK button You will need to get the IP address or domain name of the FEN server from your network administrator You can use the domain name instead of IP address if you set up the DNS server during the ...

Страница 27: ...Check button checks the current port settings A success message is displayed if all the current port numbers are available and recommended port numbers are displayed if any of the current port numbers are not available Clicking the Apply button applies the recommended port numbers NOTES Do NOT use the same port number for more than one function If you do the camera cannot be connected with the rem...

Страница 28: ...trol the network bandwidth by limiting the network bandwidth of the camera depending on the network traffic Check the Network bandwidth limit box and set the desired maximum bandwidth When the network is busy with traffic the camera cannot use more than the maximum bandwidth NOTE When limiting the network bandwidth the frame rate might decrease to lower than the frame rate set during the Video Str...

Страница 29: ... function You can enhance the security of outgoing data from the camera by using the SSL Secure Sockets Layer protocol When using the SSL function the camera cannot be connected with a program or a system that does not support the SSL function Remote Setup closes after saving the changes NOTES If you want to use the time synchronization FEN and Email sending functions the connection of the IP addr...

Страница 30: ...tings Sets up EAP Extensible Authentication Protocol EAP Type Select the type of authentication to be used for network connection authentication The authentication type must be identical to the authentication type that the authentication server uses EAPOL Version Select the EAP version EAP Identity EAP Password Enter the ID and password for the authentication NOTE For the IEEE 802 1X network conne...

Страница 31: ... images are rotated 90 degrees clockwise or counterclockwise If vertical resolution is less than 320 this function is not supported If you enable this function you can monitor more efficiently long and narrow space such as hallways corridors etc Video Style Select the video style between TV Color and PC Color Backlight Compensation Set whether to enable or disable the backlight compensation OFF Di...

Страница 32: ...d image noise when the value is too high Noise Filter Set the degree of the noise filtration This adjustment can be used to decrease noise in low light conditions The higher the value is set the less the noise there is However too high of a setting might cause overall image blurring White Balance Click the tab to set up white balance settings Preset Select the preset white balance value based on t...

Страница 33: ...sed for the lighting such as a fluorescent lights This reduces video flicker caused by the frequency differences 60 Hz for NTSC 50 Hz for PAL Slow Shutter Set the slow shutter mode Selecting a speed automatically decreases the electronic shutter speed during low light conditions so that images are displayed bright even though the lighting is dim Shutter Speed Control Set the shutter speed This is ...

Страница 34: ...Operation Manual 28 Day Night Click the tab to set up day night settings IR LED Supported Model IR LED Non Supported Model ...

Страница 35: ... Nighttime for all dates and time IR Cut Filter When the IR cut filter is enabled the camera blocks infrared light IR LED non supported model only Images can be displayed clearly in various lighting conditions by blocking infrared light in bright light conditions and allowing infrared light in low light conditions This feature will be disabled if the Day Night Mode event action is enabled during t...

Страница 36: ...Operation Manual 30 Miscellaneous Click the tab to set up other settings IR LED Supported Model IR LED Non Supported Model Video Output Select the video signal for video output ...

Страница 37: ...ry Secondary Tertiary Resolution ips Resolution ips Resolution ips HD 1280x720 30 1280x720 15 Full HD 1920x1080 30 704x480 30 Compression Set up the compression of images for streaming Resolution Set the resolution of images for streaming The resolution varies depending on the camera model The resolution of the current stream cannot exceed that of a stream of higher priority Quality Set up the qua...

Страница 38: ...ils Multi View Streaming It allows you to set up a streaming area to stream specific area of video not supported for the primary stream Click the Setup button and set up the streaming area Checking the On box allows you to set up the streaming area Resolution Limit Displays the available maximum resolution of the streaming area Resolution Sets the streaming area The streaming area is displayed in ...

Страница 39: ...ML Code Copy the HTML Code that is displayed on the screen and paste it in your web page code Stream Select a stream to use for webcasting Only the streams in use are available NOTE To use the webcasting service you must check the Allow Anonymous Login option during 3 2 System User Group setup ...

Страница 40: ...ct the frame rate to be applied when no motion is detected This frame rate may change when the slow shutter mode is enabled in the Video Camera menu The selected frame rate will be applied until any motion is detected after the inactivity period and will return to the normal frame rate set during the Stream setup immediately upon detecting any motion NOTE The MAT Motion Adaptive Transmission funct...

Страница 41: ...masking areas max 16 Select or Clear Click to select or clear a block for privacy masking area You can select or clear the several blocks of an area using the mouse dragging No Name Displays a list of the preset privacy masking areas The number indicates the number displayed in the privacy masking area Clicking the empty space beside the number in the list allows you set up a name for the area Cli...

Страница 42: ... Output Audio CODEC Select an audio codec Input Check the box to enable audio in and adjust the volume Output Check the box to enable audio out and adjust the volume NOTE The camera does not have amplified audio output so you need to use a speaker with an amplifier ...

Страница 43: ...etects events Alarm Out Check the Alarm Out box to activate alarm out Dwell Time Select the alarm out dwell time An alarm out is activated for the preset dwell time after detecting an event Schedule Set up the period to enable alarm out An alarm out can be activated only during this period ...

Страница 44: ... domain name instead of the IP address if you set up the DNS server when setting up the network Select Use SSL TLS if the SMTP server requires SSL Secure Sockets Layer authentication Authentication Enter the ID and password if the SMTP server requires user authentication Sender Recipient Enter the sender s and recipients max 10 email address An email address must include the character to be a vali...

Страница 45: ...box to send a callback message to remote systems Not supported for the WebGuard program IP Address Port Enter the IP addresses and port numbers of the remote systems to send a message Retry Select the number of times to try sending a message if it fails to send ...

Страница 46: ...List Displays the audio file to be played back You can add or delete an audio file wav 16 bits 16 KHz encoded file only by clicking the Add or Remove button Selecting an audio file in the list and clicking the Play or Stop button allows you to test the sound by playing back the selected audio file ...

Страница 47: ...me of the ftp server Upload Path Enter the folder path to upload files Special characters cannot be used in the folder path Port Enter the port number of the ftp server User ID Password Enter the user ID and password for the connection to the ftp server Click the Test button to check the connection to the ftp server with the information set above When the test succeeds click the OK button Image Se...

Страница 48: ... Base File Name Enter the common file name of the images to be uploaded to the ftp server and select the option to distinguish each image file Special characters cannot be used in the file name Selecting Add Date Time Suffix adds the event detection date and time to each image file name Selecting Add Sequence Number Suffix max Count adds the sequence number according to the event detection order t...

Страница 49: ...nuously regardless of event detection Always Time Lapse Event Records video in the time lapse recording mode while no event is detected and changes to the event recording mode when an event is detected Date Time Records video in the preset recording mode for each date and time setting Select On or Off and then select the recording mode Set up or release the recording mode by clicking or dragging t...

Страница 50: ...am If a recording stream is not set up in a remote program it uses the Default Record Stream set during the Video Streaming setup None Records video by using whichever stream offers higher resolution between the SD Recording stream and Network Recording stream Network Recording Failover Mode Set up the network recording failover mode It allows recording video on the SD memory card when recording u...

Страница 51: ...memory card might not be very smooth when using a remote program while also recording video on the SD memory card CAUTION When removing the SD memory card uncheck the Record box first and wait for about 30 seconds before removing it Removing the SD memory card while images are being recorded on the SD memory card or within 30 seconds after recording stops might damage the system and saved data Eve...

Страница 52: ...Operation Manual 46 Alarm In IR LED Supported Model IR LED Non Supported Model ...

Страница 53: ...k and white mode during the event detection When the event detection is expired the IR cut filter is enabled and the black and white mode is disabled Alarm Out Check the box to trigger an alarm output signal Send Email Check the box to send an email Selecting Image Attachment attaches an event detected image file JPG to the email Remote Callback Check the box and select the remote systems to send ...

Страница 54: ...of an area Motion Ignoring Interval Select the motion ignoring dwell time from the drop down list The camera will not log or send notifications of motion events occurring during the preset interval after a motion is detected You can control excessive event logging and remote notifications of motion detection events by adjusting the motion ignoring dwell intervals Daytime Set up the daytime range T...

Страница 55: ...a Trip Direction Select the direction of the moving to be considered as an event Selecting In considers a moving as an event when the moving to the area is detected and selecting Out when the moving from the area is detected Motion Ignoring Interval Select the motion ignoring dwell time from the drop down list The camera will not log or send notifications of motion events occurring during the pres...

Страница 56: ...he number is the more sensitive it is Activation Time Adjust the duration that audio should last to be considered as an audio in event The camera will not consider any audio as an audio in event if it lasts less than the preset time Use Ignoring Time Set up the event ignoring time The camera will not consider audio that occurs during the preset time span as an event Audio Ignoring Interval Select ...

Страница 57: ...etected in video for example the camera is moved lens is blocked etc it considers it as an event Sensitivity Set the tampering sensitivity The higher the number is the more sensitive it is Activation Time Adjust the duration that tampering should last to be considered as a tampering event The camera will not consider any tampering as a tampering event if it lasts less than the preset time Use Igno...

Страница 58: ... the box to check the system operation and select the check interval Send Email Check the box to send an email when the system is operating Remote Callback Check the box and select the remote systems to send a message when the system is operating Not supported for the WebGuard program Alarm In Bad Check the box to check the alarm in operation and select the check interval Send Email Check the box ...

Страница 59: ... to send a message when the SD memory card is inserted to or removed from the camera Not supported for the WebGuard program NOTE You must properly configure the Email and Remote Callback settings when setting them up to send an email or a message Refer to the Event Action setup ...

Страница 60: ...Operation Manual 54 ...

Страница 61: ... camera name The FEN server address and the camera name registered on the FEN server NOTES Enter https instead of http if you have checked the Use HTTPS box during the WebGuard port number setup Click Continue to this website not recommended when the security certificate warning page is displayed When the WebGuard login page is not displayed check Internet option settings as follows Go to Tools th...

Страница 62: ...t be a problem with screen display or screen update caused by low image transmission speed when using the Microsoft Windows Vista or later operating system In this situation it is recommended that you disable the Auto Tuning capability of your computer Run the Command Prompt with elevated administrator permissions Go to the Start Menu and Accessories and then Command Prompt Click the right mouse b...

Страница 63: ...ge as a bitmap or JPEG file format Setup Click to set up the image drawing mode and OSD display You can adjust the display speed by changing the image drawing mode and select OSD information to be displayed on the screen Remote Setup Click to change the settings of the camera by using the Remote Setup screen Search Click to access to the web search mode Login Information It displays the login info...

Страница 64: ...to change the image aspect ratio displayed on the screen and the option menu appears Selecting Fit to Screen displays images by fitting them to the screen size Selecting Original Ratio displays images by fitting them to the screen size while maintaining their original ratio Selecting Half Size x0 5 to Quadruple Size x4 displays the images at the selected image size Multistream Select to choose the...

Страница 65: ...as a video file Save Image Click to save the current image in a bitmap or JPEG file format Setup Click to set up the image drawing mode and OSD display You can adjust the display speed by changing the image drawing mode and select OSD information to be displayed on the screen Watch Click to access to the web monitoring mode Login Information It displays the login information of WebGuard Camera But...

Страница 66: ...e desired button to play recorded video The following functions are supported fast backward pause play fast forward go to the first image go to the previous image go to the next image and got to the last image Go To Click to display an image from a specific time Reload Click to reload the recording data Timetable Displays recorded data of the camera by time in hour segments If the camera s time an...

Страница 67: ...unit is connected to a network Power LED Network LED Flicker sequentially The unit is upgrading the software Connector Pin Outs Alarm GND GND Frame Ground OUT Alarm Out Active Low Open Collector output IN Alarm Input Audio GND GND Frame Ground OUT Audio Out IN Audio In Video GND GND Frame Ground CVBS Video Output Power DC12V Power In power polarity is distinguished DC12V FGND Frame GND ...

Страница 68: ...te Time User Group Network IP Address FEN Port QoS Bandwidth Control Security IEEE 802 1X Video Camera Streaming Webcasting MAT Privacy Masking Audio Input Output Event Action Alarm Out Email Remote Callback Audio Alarm FTP Upload Record Event Alarm In Motion Detection Trip Zone Audio Detection Tampering System Event ...

Страница 69: ...alance Video flickers Check to see if the camera points directly at the sun or a fluorescent light and adjust the camera s direction Connection to the INIT program is not available because of wrong ID and password If you lost the administrator ID and password do a factory reset and customize all settings all over again The factory reset returns all the settings including network settings to the or...

Страница 70: ...ecommended for stable recording i SD memory cards are expendable supplies After a certain use in time partial memory sectors can be damaged and recording may not be available or data will be lost Check the SD memory card periodically and replace it with a new one if necessary VIDEO Video Signal NTSC or PAL programmable Compression Algorithm H 264 M JPEG Four levels Compression Resolution HD model ...

Страница 71: ... 4 8 160mm x 122mm Shipping Dimensions W x H x D 8 07 x 6 89 x 8 07 205mm x 175mm x 205mm Unit Weight Vandal dome model 1 92 lbs 0 87kg Plastic dome model 1 12 lbs 0 51kg Shipping Weight Vandal dome model 2 6 lbs 1 18kg Plastic dome model 1 81 lbs 0 82kg Operating Temperature Heater non supported model 14 F to 122 F 10 C to 50 C Boot up temperature 32 F to 122 F 0 C to 50 C Heater supported model ...

Страница 72: ...Operation Manual 66 ...

Страница 73: ...e 15 20 Compression 31 33 D Date Time 16 DSCP 21 DVR Name Service 19 F FEN Server 19 Frame Rate 32 I IP Filtering 23 M MAT 34 N Network Bandwidth Limit 22 O ONVIF Protocol 15 Q Quality 31 R Resolution 31 RTSP Port 21 S SSL 23 T Time Sync 16 U Use HTTPS 21 Use UPnP 21 User Group 17 W WebGuard Port 21 ...

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