Important Notes regarding Stratabox operation – Please Read!
Please be advised that the serial connection to the computer is critical for correct Stratabox
operation. The best serial connection is a 9-pin connector found standard on older
computers/laptops. Next best is what we recommend for users who have a modern laptop
running Windows XP and no 9-pin serial connector (only USB) is to use a PCMCIA adapter
to serial such as those made by Quatech. We use the Quatech Model QSP-100. It has been
proven to work very well for this application.
USB to serial adapters generally aren’t good for seamless bidirectional serial communication
and we try to discourage their use. Some customers have had some success using better
quality USB to serial adapters but overall most customers have had bad (or no) luck with
them.
Also, please be advised that the Stratabox data cable with built in RS422 (Stratabox end) to
RS232 (computer end) converter needs to be a direct connection to a COM port to insure
consistent two-way communication. Do not split this connection. For users who require a
longer than the supplied 10 foot length for the data cable please contact us for additional
information.
