Altiris Deployment Solution™ from Symantec User’s Guide
118
Click
Lookup IP
. This automatically populates the field with the IP address of the
entered computer name.
4. Click
OK
.
See also
Deployment agents
on page 109.
Managing client connections
The following utilities are provided for managing transmissions between the Deployment
Server and the Deployment Agents running on the managed client computers.
Reset a client connection
Resetting the connection that a managed computer has with the Server simply
disconnects and reconnects the computer. This is useful for troubleshooting or if you
suspect a bad connection.
To reset a client connection, right-click a computer and click
Advanced > Reset
Connection
. When the computer disconnects, its icon turns gray. The computer should
reconnect and its icon color returns to its original active status color.
Reject or retrieve a rejected computer
If a computer you do not want to manage connects to your Deployment Server, you can
reject it. This removes the unwanted computer from the
Computers
pane in the
console. Further attempts by the computer to connect are denied. Although the
computer is not deleted, any history or schedule information associated with the
computer is deleted.
1. Right-click the computer you want to reject from connecting to the Deployment
Server.
2. Click
Advanced > Reject Connection
.
3. Click
OK
.
Rejected computers are stored in a Rejected Computers list. Select
View > Rejected
Computers
to view this list.
Accept a previously rejected computer
If you now want to accept a previously rejected computer, you can retrieve it and
reconnect it to the Deployment Server.
1. Click
View > Rejected Computers
.
2. From the list, select the computer you want to retrieve.
3. Click
Accept Computer(s)
to remove the computer from the rejected list (this
doesn’t delete the computer, just removes it from the list of rejected computers).
4. Click
Yes
to confirm the action, click
Close
.
This client computer can now be managed from within the
Computers
pane.
Connection requests from this client computer are now allowed.
See also
Deployment agents
on page 109.
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