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Helpdesk & Technical Support

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USA Parts & Warranty

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M7300_7400080916E | © Swann 2016

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Содержание SWNVK-874004-UK

Страница 1: ...Security Made Smarter PLATINUM DIGITAL HD Professional HD Security System INSTRUCTION MANUAL ...

Страница 2: ...FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a de vice operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the...

Страница 3: ...ontrolling an Optical Zoom Auto focus Camera 22 Chapter 4 Recording Configuration 23 Recording Encode 24 Recording Option 25 Recording Schedule 26 Chapter 5 Playback Backup 27 Search Playback 28 The Playback Interface 29 Search Event 31 Search Backup 32 Chapter 6 System Configuration 33 System General 34 System User 35 System Maintenance 36 Alarm Exception 37 Device HDD 38 Display Output 39 Networ...

Страница 4: ...reen You can check the status or operation of your NVR and cameras using the icons and Menu Bar on the Live View screen Right click the mouse to access the Menu Bar 4 Camera2 Camera1 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue Camera2 ...

Страница 5: ... screen in single or four camera view 7 Click to enable PIP mode 8 Click to manually record the selected camera 9 Click to access the Setup Wiz ard Camera Toolbar Status Icons Camera2 Camera1 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 1 2 3 4 5 6 7 8 9 Menu Bar Double click a live video channel to view full screen Click drag a live video channel...

Страница 6: ... view the next screen in single or four camera view 8 Click to enable PIP mode 9 Click to manually record the selected camera 10 Click to access the Setup Wiz ard Camera Toolbar Status Icons Camera2 Camera1 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 09 12 2014 10 30 15 Tue 1 2 3 4 5 6 7 8 10 9 Menu Bar Double click a live video channel to view full screen Click drag a ...

Страница 7: ...le on your NVR You can also access previously recorded video for playback and to export to a USB storage device such as a flash drive To maintain system integrity a firm ware upgrade can be performed when available and access to the Shutdown menu to restart or safely turn off your NVR 7 ...

Страница 8: ...er of tabs or sub categories that can be changed from their de fault value Some options may have additional menus that can be accessed To shutdown reboot or lock your NVR click the Shutdown button To ensure the integri ty of your data and recordings always select Shutdown when powering off your NVR To exit or access the previous menu right click the mouse ...

Страница 9: ...s play Recording and Alarm men us that are accessible from the Menu You can change the resolution and bitrate settings as well as the image settings for brightness contrast and more Your NVR has several controls for Motion Detection Video Loss and the ability to create one or more pri vacy masks 9 ...

Страница 10: ...e and password of each camera is displayed It s not necessary to change the camera s user name and password Auto Add This option is enabled by default Your NVR will automatically detect and display cameras connected directly to your NVR or connect ed directly to your network Scan Click this button to update the list of cameras detected Don t forget to click Apply to save settings Click Cancel to e...

Страница 11: ...aptured OSD Display Position Allows you to change the position of the camera name on the Live View screen Click the Set button to change Use the mouse to reposition the camera name Right click the mouse then click Save to exit Image Settings This gives you access to the image adjustment tools Click the Set button to change then click OK when finished Brightness This changes how light the image app...

Страница 12: ...lick the checkbox to enable then click Area Settings to create one or more privacy masks see page 13 for more information Camera Parameter See page 14 for more information Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save settings Right click the mouse to exit the Menu ...

Страница 13: ...r mask or click Cancel to exit Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save settings Right click the mouse to exit the Menu A privacy mask can be used if you want to ob scure part of your im age for privacy You can also use this option to minimize false trig gers for Motion Detec ti...

Страница 14: ...ust accordingly Manual This function allows you to manually adjust the shutter speed Slowing down the shutter speed allows more light into the camera pro ducing a brighter image The potential downside is that you get more motion blur Contextual This function changes the way the camera processes white balance to get the colours in the image as accurate as possible Auto The white balance is handled ...

Страница 15: ... Rate fps For Main Stream the default frame rate is 25fps For Sub stream the default frame rate is 4fps Change the frame rate if you re having issues streaming to your mobile device or computer Max BitRate Kbps The default bitrate is 5120Kbps for Main Stream and 64Kbps for Sub stream Change the bitrate if you re having issues streaming to your mobile device or computer Click the Default button to ...

Страница 16: ...enable an audio warning to send an email and to trigger other cameras when motion is detected Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save settings Right click the mouse to exit the Menu Whether you re waiting for an expected event hoping you don t spot an unwelcome visitor or just ...

Страница 17: ...side of these zones will not be detected 1 Right click the mouse to access the sub menu then click Delete All 2 Click and drag to select the area that you want to create a zone for Multiple zones can be created The same action also applies if you want to delete a zone that has been created 3 You can adjust the sensitivity level see above if required 4 Right click the mouse to access the sub menu t...

Страница 18: ...on to revert back to default settings Don t forget to click Apply to save settings Click Cancel to exit Right click the mouse to exit the Menu Bydefault aMotionDe tection alarm schedule has been enabled for each connected cam era You can however change the schedule according to what fits in with your needs The schedule is presented as a 24 hour 7 days a week grid and is colour coded to represent t...

Страница 19: ...verlook cars in the driveway and similar locations can be very useful Avoiding False Triggers 1 A tree shrub or foliage that is blown by the wind angle the camera so wind blown objects are out of the camera s view or use the camera motion detection area settings to exclude these areas from detection 2 People moving along sidewalks or streets that are close to your home aim your cameras and use the...

Страница 20: ...nd to send an email Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save settings Right click the mouse to exit the Menu Video Loss is regarded as a potential alarm event and is consid ered to occur any time your NVR doesn t re ceive an active video signal from any of its video inputs When ...

Страница 21: ...or 06 00 a m to 06 00 p m Sunday to Saturday Using the mouse click on a particular square or section to change Click the Default button to revert back to default settings Don t forget to click Apply to save settings Click Cancel to exit Right click the mouse to exit the Menu ...

Страница 22: ... on what the camera is focused on if you find the image is out of focus give the Zoom Out button a quick tap to refocus Zoom Out Click this to zoom out of the scene You can click and hold to do a continual zoom or you can single click to zoom incrementally Focus Far Click this to focus on objects in the distance Single click to focus incrementally Focus Near Click this to focus on objects close to...

Страница 23: ...ptions are available in the Recording menu From here you can access and change the recording schedule for each cam eraconnectedaswellashowyourNVR will record video to the hard drive You can also enable audio recording from the camera s built in microphone 23 ...

Страница 24: ... more information Record Audio Sub stream To monitor audio when using the Swann View Link app and Windows software you must enable audio recording for Sub stream select Sub stream then click the checkbox to enable Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save settings Right click the...

Страница 25: ... suit most day to day situations but you can change according to your needs Pack Duration This instructs your NVR to split the recording into dis crete units Even though the recording is broken up into separate units your NVR will play it as one continual video The default selection will suit most situations but you can change according to your needs Click the Default button to revert back to defa...

Страница 26: ...to Saturday Using the mouse you can click on a particular square or section to change or select the de sired recording mode Normal Motion or None then click and drag the mouse over the squares corresponding to your desired time period Click the Default button to revert back to default settings Use the Copy to button to apply all settings to the other cameras Don t forget to click Apply to save set...

Страница 27: ... ly recorded videos that are stored on your NVR s hard drive You have the choice of playing video that matches your recording schedule manual re cordings or motion events only The Backup function gives you the abili ty to save important events to a USB storage device such as a flash drive 27 ...

Страница 28: ... to display a list of videos matching your search criteria page 29 for more information Detail Clicking this option will give you an overview of video recorded on a particular day for a particular month for each video input on your NVR You can select a different month and day to view Both Normal and Motion Detection recording types are colour coded You can select to play video in 30 minute allotme...

Страница 29: ... 3 Copy Click this to save to a USB storage de vice such as a flash drive 4 Fast Rewind Click this to play backwards Click a number of times to increase speed 5 Play Click to play 6 Pause Single Frame Pauses playback Sub sequent presses will move a single frame for ward in the video 7 Fast Forwards Speeds up playback Click a number of times to increase speed 8 Slow Forwards Play video at reduced s...

Страница 30: ...nnel will dis play full screen and the zoom controls will ap pear on screen From left to right here are the descriptions for each button Zoom In Click this to zoom into the video Keep clicking to zoom further 6x zoom available Zoom Out Click this to zoom out of the video Region Zoom Click this to zoom into a par ticular section of the video 6x zoom available When zoomed click and hold the mouse to...

Страница 31: ...rt Time Select your start date and time End Time Select your end date and time 1 Click Search to display a list of videos matching your search criteria 2 Select a video then click Play You have the choice of selecting one or more cameras for synchronous playback up to 4 channels can be played at the same time 3 Click OK to play or click Cancel to exit Right click the mouse to exit the Menu ...

Страница 32: ...ckbox next to the CH heading then click the checkbox next to the video that you want to backup 3 You can also click Play to check that the video you have selected is the one that you want to backup 4 Before proceeding connect a USB flash drive to the port located at the front of your NVR 5 Wait a short moment then click Next 6 Select the location that you want to save to then click Start A pro gre...

Страница 33: ...control on how your NVR is configured and how it operates Some of the options such as screen resolu tion time zone email configuration password creation and Daylight Sav ing Time are configured during the Wizard You can also perform a firm ware upgrade when available 33 ...

Страница 34: ...stem time and date if required Enable Password Enable this for added security when accessing the Menu Auto Lock Time You can change this to alter the time your NVR will exit the Menu when idle Device Name Give your NVR a relevant name Click the Default button to revert back to default settings Don t forget to click Apply to save settings Right click the mouse to exit the Menu The settings for Lan ...

Страница 35: ...lease note the adminis trator cannot be deleted Modify Modify an existing user s password Click the Permission but ton to modify configuration and operation permissions see above right example Please note the administrator s permissions cannot be mod ified Right click the mouse to exit the Menu ...

Страница 36: ... the Upgrade but ton to proceed then follow the on screen instructions Upgrade IPC From USB Click this to upgrade the camera s firmware from a local source such as a USB flash drive see above right screen shot The number of channels visible will depend on how many IP camera inputs your NVR has To upgrade the firmware click Browse select the firmware file then click OK Repeat these steps for each c...

Страница 37: ... the exception type you have selected Click Email Settings if any changes are required to your email account Show Exception Click the checkbox to display a message on screen for the exception type you have selected Click the Default button to revert back to default settings Don t forget to click Apply to save settings Right click the mouse to exit the Menu ...

Страница 38: ...he hard drive will remove all information that is stored on it Backup your files before formatting Right click the mouse to exit the Menu This function gives you the option of format ting your NVR s hard drive and it will be listed here for selec tion If you have a hard drive connected to your NVR s eSATA port it will also be listed ...

Страница 39: ...r Adjustment Adjust the top bottom left and right border if nec essary for your HDTV or monitor Audio Click the checkbox to enable audio monitoring in Live View mode If you re using the VGA connection for display you will need to connect speakers or an audio amplifier to your NVR s audio output Click the Default button to revert back to default settings Don t forget to click Apply to save settings...

Страница 40: ...e segregated based on a network configuration A typical address might be 255 255 255 0 or something similar Default Gateway This allows your NVR to connect to the Internet This is typically the same IP address as your modem or router Auto DNS Static DNS Select how would like to define your DNS servers It s recommended to leave this on auto MAC Address Is a unique identifier for network devices Can...

Страница 41: ...ort that your NVR will use to send information through The default number will work in most situations HTTP Port This port is used to log into your NVR from a remote location UPNP enable This option allows your NVR and your router to open and close the necessary ports Click the checkbox to enable when using our SwannDNS service UID This is your NVR s unique identification code Click Send UID to se...

Страница 42: ... have been selected for your NVR to function Each action that your NVR performs as well as events detected are logged which you can search and view If you call our help desk for assistance our staff may ask you to access these tabs to assist them in solving any technical issues that you may be having 42 ...

Страница 43: ...n the major type selected you have various options to choose from Start Time Select your start date and time End Time Select your end date and time Search Click this to commence the search The logs matching your search criteria will be displayed see above right example Clear Log Click this to clear the system logs Right click the mouse to exit the Menu ...

Страница 44: ...44 Network Status Displays the current network settings provided by your network Right click the mouse to exit the Menu ...

Страница 45: ...45 Device S M A R T Displays technical and performance information about the hard drive selected Right click the mouse to exit the Menu ...

Страница 46: ...splays technical information about your NVR If you call our helpdesk for assistance our staff may ask you to access this tab to assist them in solving any technical issues that you may be having Right click the mouse to exit the Menu ...

Страница 47: ...into Internet protocol addresses For example www google com will have a DNS server address that is equivalent to 74 125 224 72 For this option the DNS server is automatically provided by your Internet service provider Auto focus Will adjust the lens of your camera to focus on an object being viewed Bit rate The amount of data that your NVR will use to record video The higher the bitrate the more s...

Страница 48: ...ass video data requires increased storage capacity To resolve this issue video compression technologies are used to reduce the data while maintaining image quality H 264 is an innovative encoding tech nology aimed at surveillance video Hardware A physical device Your NVR is hardware HDD Hard Disk Drive Is a storage device located inside your NVR It is where all data is kept saved and stored HTTP P...

Страница 49: ...st European countries In PAL 25 frames are transmitted each second Post record Instructs your NVR to record for a set period of time after an event has occurred PPPoE Point to Point Protocol over Ethernet is the most common method that your router uses to login to your ISP to enable your inter net connection This setting also exists on your NVR but is only for ad vanced users as the configuration ...

Страница 50: ... information to its clients on the net work Time Zone Is a region that observes a uniform standard time for le gal commercial and social purposes It is convenient for areas in close communication to keep the same time UID It stands for Unique IDentifier and is an alphanumeric string that is associated with a single entity within a given system By entering your NVR s UID into the mobile app and sof...

Страница 51: ...in The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the respon sibility of the end user This warranty applies to the original purchaser of the product only and is not...

Страница 52: ...arranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 UK 0808 168 9031 M7300_7400080916E Swann 2016 Security Made Smarter Tell us what you think We are constantly working to improve the quality of our documentation and we would appreciate your feedback You can give us your feedback by clicking here to complete a short survey ...

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