03/01/16
670- 00017B
20
9.0 Troubleshooting
Many system problems can be attributed to system load conditions or incorrect mounting
hardware usage. In most cases, problems can be solved by reviewing the following
possible system problems, possible causes, and implementing the recommended
solutions.
Problem: Crank turns but does not extend or retract system.
Possible Causes
Recommended Solutions
Crank not fully engaged
Ensure crank handle is fully installed on to pump
shaft.
Broken Pusher Block
Contact Suspa
®
Incorporated for replacement pump.
Problem: Crank is difficult to turn.
Possible Causes
Recommended Solutions
Upper or Lower Limit Reached
Stop rotating crank.
Workstation movement is
obstructed by fixed object(s)
Provide clearance between workstation and
obstruction.
System Load is High or Load
Rating is exceeded
Verify system load does not exceed rating and
remove weight as needed.
Problem: Uneven lift cylinder retraction.
Possible Causes
Recommended Solutions
Insufficient Lift Cylinder Load
Add load to system. Contact Suspa
®
Incorporated
for tube shortening instructions.
Cylinder Mounting Screws Too
Long
Reduce cylinder mounting screw length.
Flexible Tubing Lengths Too
Long
Contact Suspa
®
Incorporated for tube shortening
instructions.
