Chapter 11: Troubleshooting
Operation Manual SurgiVet V3395
11-1
Chapter 11: Troubleshooting
Problem Possible
Cause
Corrective
Action
Check SpO
2
Sensor is displayed.
a. Sensor not connected to monitor
or patient.
a. Connect the sensor to
the patient cable and
connect the patient cable to
the monitor.
b. Sensor improperly positioned on
patient.
b. Reposition the sensor on
the patient.
c. Incorrect sensor for application.
c. Choose the correct
sensor for the application.
d. Defective sensor or patient cable.
d. Change the sensor or
contact SurgiVet’s service
department.
Unit operates when connected to
external charger, but not on battery
power.
a. Battery shelf life exceeded.
a. Contact SurgiVet’s
service department.
Display does not light.
a. If operating on battery, battery
may need charging.
a. Recharge battery.
Green (charge) LED not lit.
a. External charger disconnected.
a. Connect charger.
No pulse registering on bargraph.
a. Sensor or patient cable
disconnected from monitor.
a. Check connections to
patient cable and sensor.
b. Sensor incorrectly positioned.
b. Reposition sensor on
patient.
c. Poor patient perfusion.
c. Reposition sensor on
patient.
d. Defective sensor or patient cable.
d. Try a new sensor or
contact SurgiVet’s service
department.
Pulse rate erratic, intermittent, or
incorrect.
a. Sensor incorrectly positioned.
a. Reposition sensor on
patient.
b. Poor patient perfusion.
b. Reposition sensor on
patient.
c. Patient motion.
c. Patient must be still for
monitor to function properly.
Place extremity on a pillow,
which acts as a “buffer” to
motion.
d. Ambient light
d. Shield with towel.
If the monitor is still not functioning properly, contact SurgiVet’s service department for help.
SurgiVet, Inc.
Phone: (262) 513-8500
N7 W22025 Johnson
Road, Ste A
Toll Free: (888) 745-6562
Waukesha, WI 53186
Fax: (262) 513-9069
email:
WEB
=
http://www.surgivet.com