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4. If a temperature adjustment is required, follow the
instructions on page 25. If further assistance is required,
contact the SureShot Dispensing Systems® Technical
Assistance Center at 18887779990 or
19028659602.
Dispenser is leaking
product
1. Make sure the valve door is closed securely and its
knob screw is tightened properly.
2. Make sure the product dispensing tube is properly
aligned in the centre of the delivery valve.
3. Check the tube for cracks or disfiguration. If the tube is
cracked or disfigured, replace it. See pages 11 & 12.
4. Check the valve to make sure that it is not dirty. If
required, clean the valve following instructions on pages
20 & 21.
5. Check to ensure that the plunger and valve assembly are
correct. Ensure that the spring is properly seated in the
spring retainer.
Dispenser is not level
1. Check to make sure all four legs at the bottom corners
of the dispenser are in place.
2. Tighten any legs that are loose.
3. Make sure the legs are not bent.
4. Replace any bent or missing legs. Replacement legs
may be obtained by contacting SureShot Dispensing
Systems® Technical Assistance Center at
18887779990 or 19028659602.
5. Make sure the dispenser is sitting level on the counter.
For dispensers with adjustable legs, adjust legs to level
dispenser. Use a bubble level to ensure accuracy.
LCD Display on the front
door does not come on
Check the red power indicator light on the button panel.
If the power indicator light is lit and the LCD Display is not lit,
call SureShot Dispensing Systems® Technical Assistance
Center at 18887779990 or 19028659602 to replace the
LCD Display.
If both the power indicator light and the LCD Display are not
lit, the circuit breaker has tripped out and must be reset.
To Reset the circuit breaker:
1. Turn the power switch OFF.
2. Check the circuit breaker:
Locate the Circuit Breaker on the lower left side of the
dispenser.
Gently push the Circuit Breaker in once to reset it –
push in at the top of the breaker until no white is
showing. Then, turn the power back ON.
3. Turn the power switch ON.
4. If the LCD Display does not come on now, call the
SureShot Dispensing Systems® Technical Assistance
Center at 18887779990 or 19028659602.