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3-3

Chapter 3: Troubleshooting

• BIOS release date/version (this can be seen on the initial display when your

system fi rst boots up)

•System

confi guration

An example of a Technical Support form is on our web site at

(http://www.supermicro.com/support/contact.cfm).

4. Distributors: For immediate assistance, please have your account number ready

when placing a call to our technical support department. We can be reached

by e-mail at [email protected] or by fax at: (408) 503-8000, option

3-3 Frequently

Asked

Questions

Question: What are the various types of memory that my motherboard can

support?

Answer:

The X7DVL-E has six 240-pin DIMM slots that support DDR2 FBD ECC

533/667 SDRAM modules. It is strongly recommended that you do not mix memory

modules of different speeds and sizes. (See Chapter 2 for detailed Information.)

Question: How do I update my BIOS?

Answer:

It is recommended that you

do not

upgrade your BIOS if you are not

experiencing any problems with your system. Updated BIOS fi les are located on

our web site at

http://www.supermicro.com/support/bios/

. Please check our BIOS

warning message and the information on how to update your BIOS on our web

site. Select your motherboard model and download the BIOS fi le to your computer.

Also, check the current BIOS revision and make sure that it is newer than your

BIOS before downloading. You can choose from the zip fi le and the .exe fi le. If you

choose the zip BIOS fi le, please unzip the BIOS fi le onto a bootable device or a USB

pen. Run the batch fi le using the format fl ash.bat fi lename.rom from your bootable

device or USB pen to fl ash the BIOS. Then, your system will automatically reboot.

If you choose the .exe fi le, please run the .exe fi le under Windows to create the

BIOS fl ash fl oppy disk. Insert the fl oppy disk into the system you wish to fl ash the

BIOS. Then, bootup the system to the fl oppy disk. The BIOS utility will automati-

cally fl ash the BIOS without any prompts. Please note that this process may take

a few minutes to complete. Do not be concerned if the screen is paused for a few

minutes.

(

Warning

: Do not shut down or reset the system while updating BIOS to

prevent a possible system boot failure!)

Question:

What's on the CD that came with my motherboard?

Answer:

The supplied compact disc has quite a few drivers and programs that will

greatly enhance your system. We recommend that you review the CD and install the

Содержание X7DVL-E

Страница 1: ...X7DVL E USER S MANUAL Revision 1 2 SUPER...

Страница 2: ...ER MICRO COMPUTER INC SHALL NOT HAVE LIABILITY FOR ANY HARDWARE SOFTWARE OR DATA STORED OR USED WITH THE PRODUCT INCLUDING THE COSTS OF REPAIRING REPLACING INTEGRATING INSTALLING OR RECOVERING SUCH HA...

Страница 3: ...cro com Products motherboard for updates on supported processors This product is intended to be professionally installed Manual Organization Chapter 1 describes the features specifications and perfor...

Страница 4: ...Loss 1 10 1 4 PC Health Monitoring 1 10 1 5 ACPI Features 1 11 1 6 Power Supply 1 12 1 7 Super I O 1 12 Chapter 2 Installation 2 1 Static Sensitive Devices 2 1 Precautions 2 1 Unpacking 2 1 2 2 Proce...

Страница 5: ...eader 2 19 Alarm Reset 2 20 SMB Connector 2 20 Power SMB Connector 2 21 VGA Connector 2 21 SGPIO Headers 2 22 2 6 Jumper Settings 2 23 Explanation of Jumpers 2 23 GLAN Enable Disable 2 23 CMOS Clear 2...

Страница 6: ...requently Asked Questions 3 3 3 4 Returning Merchandise for Service 3 4 Chapter 4 BIOS 4 1 Introduction 4 1 4 2 Running Setup 4 2 4 3 Main BIOS Setup 4 2 4 4 Advanced Setup 4 6 4 5 Security Setup 4 24...

Страница 7: ...Check that the following items have all been included with your motherboard If anything listed here is damaged or missing contact your retailer All the following items are included in the retail box O...

Страница 8: ...per Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical...

Страница 9: ...te The drawings and pictures shown in this manual were based on the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not look exactly th...

Страница 10: ...ved may or may not look exactly the same as the graphics shown in the manual not drawn to scale LAN1 SUPER X7DVL E FP Control Fan3 IDE1 Floppy Fan4 SATA3 SATA5 SMB PCI 33 MHz PCI 33 MHz JD1 Battery GL...

Страница 11: ...1 Power LED pins1 3 SpeakerHeader pins 4 7 PWR Force On JPF Power Force On PWR SMB JI2 C Power System Management I2 C Header PWR Supply Fail JPWF Power Supply Failure See Chapter 2 SATA0 SATA5 JS1 JS6...

Страница 12: ...e SIMLC IPMI Slot 0 J16 BIOS 8 Mb Phoenix Flash ROM DMI 2 3 PCI 2 2 ACPI 1 0 Plug and Play PnP USB Keyboard support Hardware BIOS Virus Protection and SMBIOS 2 3 PC Health Monitoring Onboard voltage m...

Страница 13: ...2 South Bridge One EIDE Ultra DMA 100 bus master interface One floppy port interface Two COM ports 1 header 1 port One EPP ECP Parallel Header Up to six USB 2 0 Universal Serial Bus 2 ports 4 Headers...

Страница 14: ...CESSOR 2 ESB2 PCI 33MHz GILGAL GB LAN FWH RJ45 RJ45 LPC COM2 COM1 SIO W83627 FDD PCI Ex4 PCI X 133 PARALLEL PORT IDE ATA 100 KB MS VRM ISL6306 2 3 4 3 1 2 0 VRM ISL6306 PROCESSOR 1 1067 1333MT S 1067...

Страница 15: ...oss two independent front side bus interfaces Each front side bus uses a 64 bit wide 1333 MHz data bus that transfers data at 10 7 GB sec The MCH chipset con nects up to six Fully Buffered DIMM module...

Страница 16: ...sent to the screen Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor Fan Status Monitor with Firmware Control The PC health monitor can check the RPM status of t...

Страница 17: ...res while providing a processor architecture independent implementation that is compatible with Windows 2000 Windows XP and Windows 2003 Server Slow Blinking LED for Suspend State Indicator When the C...

Страница 18: ...r power supply must supply 1 5A for the Ethernet ports It is strongly recommended that you use a high quality power supply that meets ATX power supply Specification 2 02 or above It must also be SSI c...

Страница 19: ...e printer port SPP Bi directional Printer Port BPP Enhanced Parallel Port EPP or Extended Capabilities Port ECP The Super I O provides functions that comply with ACPI Advanced Configuration and Power...

Страница 20: ...1 14 X7DVL E User s Manual Notes...

Страница 21: ...not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags w...

Страница 22: ...are components Make sure that you install the processor into the CPU socket before you install the CPU heatsink 2 Intel s boxed Xeon CPU package contains the CPU fan and heatsink assembly If you buy a...

Страница 23: ...not move the CPU hori zontally or vertically Do not rub the CPU against the surface or against any pins of the socket to avoid dam age to the CPU or the socket 7 With the CPU inside the socket inspect...

Страница 24: ...mechanism 3 Screw in two diagonal screws ie the 1 and the 2 screws until just snug do not fully tighten the screws to avoid pos sible damage to the CPU 4 Finish the installation by fully tightening a...

Страница 25: ...cautionary measures to prevent damage done to these components when you install the motherboard onto the chassis 1 Unscrew and remove the heatsink screws from the motherboard in the sequence as show i...

Страница 26: ...or best memory performance please populate DIMM slots with pair s of memory modules of the same size and same type Note 1 Due to OS limitations some operating systems may not show more than 4 GB of me...

Страница 27: ...DDR2 FBD DIMM Top View of DDR2 FBD Slot Possible System Memory Allocation Availability System Device Size Physical Memory Remaining Available 4 GB Total System Memory Firmware Hub flash memory System...

Страница 28: ...re below for the colors and locations of the various I O ports A Back Panel Connectors IO Ports Back Panel I O Port Locations and Definitions Back Panel Connectors 1 Keyboard Purple 2 PS 2 Mouse Green...

Страница 29: ...are designed specifically for use with Super Micro server chassis See the figure below for the descriptions of the various control panel buttons and LED indicators Refer to the following section for...

Страница 30: ...JWOR SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 Power LED The Power LED connection is located on pins 15 and 16 of JF1 Refer to the table on...

Страница 31: ...ncluding SAS Serial ATA and IDE See the table on the right for pin definitions HDD LED Pin Definitions JF1 Pin Definition 13 5V 14 HD Active GLAN1 2 LED Pin Definitions JF1 Pin Definition 9 11 Vcc 10...

Страница 32: ...ound OH Fan Fail Indicator Status State Definition Off Normal On Overheat Flash ing Fan Fail PWR Fail LED Pin Definitions JF1 Pin Definition 5 Vcc 6 Ground A B A OH Fan Fail LED B PWR Supply Fail LAN1...

Страница 33: ...t Button connection is located on pins 3 and 4 of JF1 Attach it to the hardware reset switch on the computer case Refer to the table on the right for pin definitions Reset Button Pin Definitions JF1 P...

Страница 34: ...are a 24 pin main power supply connector JPW1 and an 8 pin CPU PWR connector JPW3 on the motherboard These power connectors meet the SSI EPS 12V specification See the table on the right for pin defini...

Страница 35: ...l Serial Bus ports headers on the motherboard Two of them are Back Panel USB ports USB 0 1 J20 and the other three are Front Panel USB headers USB 2 3 JUSB1 USB 4 JUSB2 See the tables on the right for...

Страница 36: ...ns are 4 pin fans However Pins 1 3 of the fan headers are backward compatible with the traditional 3 pin fans See the table on the right for pin defini tions The onboard fan speeds are controlled by T...

Страница 37: ...LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 ATX PS 2 Keyboard and PS 2 Mouse Ports The ATX PS 2 keyboard and the PS 2 mouse are located at JKM1 See the table on the right for pin...

Страница 38: ...LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 Wake On Ring The Wake On Ring header is desig nated JWOR This function allows your computer to receive and be awakened by...

Страница 39: ...JI2 C1 JI2 C2 JWOR SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 Power LED Speaker On the JD1 header pins 1 3 are for a power LED and pins 4 7...

Страница 40: ...2 C1 JI2 C2 JWOR SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 Alarm Reset If three power supplies are installed and Alarm Reset JAR is enabled...

Страница 41: ...LAN2 Fan5 Fan6 JPWF JAR PWR I2 C VGA Slot6 PCI X 133 MHz PCI E x4 JPG1 JWD Printer JPL1 JI2 C1 JI2 C2 JWOR SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPI...

Страница 42: ...PWR I2 C VGA Slot6 PCI X 133 MHz PCI E x4 JPG1 JWD Printer JPL1 JI2 C1 JI2 C2 JWOR SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 SGPIO Headers...

Страница 43: ...CTRLR SGPIO1 SGPIO2 JL1 D31 2 6 Jumper Settings Explanation of Jumpers Tomodifytheoperationofthemotherboard jumpers can be used to choose between optional settings Jumpers create shorts between two p...

Страница 44: ...r CMOS use a metal object such as a small screwdriver to touch both pads at the same time to short the connection Always remove the AC power cord from the system before clear ing CMOS Note For an ATX...

Страница 45: ...SIMLC JWOL Fan2 CPU1 LE2 LE3 LE1 LE5 LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 VGA Enable Disable Jumper Settings Both Jumpers Definition Pins 1 2 Enabled Default Pins 2 3 Dis...

Страница 46: ...Enabled Open Disabled Default LAN1 SUPER X7DVL E FP Control Fan3 IDE1 Floppy Fan4 SATA3 SATA5 SMB PCI 33 MHz PCI 33 MHz JD1 Battery GLAN CTRLR PCI Exp x8 North Bridge COM1 ATX PWR 8 Pin PWR 24 Pin CP...

Страница 47: ...ere are two GLAN ports on the moth erboard Each Gigabit Ethernet LAN port has two LEDs The Yellow LED indicates activity while the power LED may be green orange or off to indicate the speed of the con...

Страница 48: ...D Indicator D31 located on the motherboard This LED displays different colors to show the status of the system Refer to the table on the right for system status See the layout below for the LED locati...

Страница 49: ...GA CTRLR SGPIO1 SGPIO2 JL1 D31 Parallel Printer Port Connector The parallel printer port is located between PCI Slot 2 and PCI Slot 3 See the table on the right for pin definitions 2 8 Parallel Port F...

Страница 50: ...LE4 USB4 5 USB2 3 JPF Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 Floppy Connector The floppy connector is located at J22 See the table below for pin definitions Floppy Drive Connector Pin Definition...

Страница 51: ...Buzzer ESB2 VGA CTRLR SGPIO1 SGPIO2 JL1 D31 IDE Drive Connectors Pin Definitions Pin Definition Pin Definition 1 Reset IDE 2 Ground 3 Host Data 7 4 Host Data 8 5 Host Data 6 6 Host Data 9 7 Host Data...

Страница 52: ...2 32 X7DVL E User s Manual Notes...

Страница 53: ...ure the CPU is properly seated Be sure to check all jumper settings as well 5 Use only the correct type of CMOS onboard battery as recommended by the Manufacturer Do not install the onboard battery up...

Страница 54: ...facturer 4 Check for bad DIMM modules or slots by swapping a single module between four slots and noting the results 5 Make sure all memory modules are fully seated in their slots 6 Check the position...

Страница 55: ...essage and the information on how to update your BIOS on our web site Select your motherboard model and download the BIOS file to your computer Also check the current BIOS revision and make sure that...

Страница 56: ...to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders...

Страница 57: ...off a backup battery pro vides power to the CMOS Logic enabling it to retain system parameters When the computer is powered on the computer is configured with the values stored in the CMOS Logic by th...

Страница 58: ...ing Delete immediately after turning the system on or 2 When the message shown below appears briefly at the bottom of the screen during the POST Power On Self Test press the Delete key to activate the...

Страница 59: ...month day and year fields and enter the correct data Press the Enter key to save the data BIOS Version This field displays the version number of the current BIOS BIOS Date This field displays the dat...

Страница 60: ...allows the user to specify the number of sectors per block to be used in multi sector transfer The options are Disabled 4 Sectors 8 Sectors and 16 Sectors LBA Mode Control This item determines whethe...

Страница 61: ...r the Windows OS environment use the RAID driver if this feature is set to Enabled When this item is set to Enabled the item ICH RAID Code Base will be available for you to select either Intel or Adap...

Страница 62: ...after the computer is turned on The Options are Enabled and Disabled If Disabled the POST routine will run at normal speed QuietBoot Mode This setting allows you to Enable or Disable the graphic logo...

Страница 63: ...Summary Screen This setting allows you to Enable or Disable the summary screen which displays the system configuration during bootup The Options are Enabled and Disabled Memory Cache Cache System BIOS...

Страница 64: ...e Protect to prevent data from being written into the base memory area of Block 512 640K Select Write Back to allow the CPU to write data back directly from the buffer without writing data to the Syst...

Страница 65: ...and interrupt vector number to be stored in the device s MSI address and date registers so the BIOS can initialize this PCI E device before booting the OS The options are Enabled and Disabled PCI Exp...

Страница 66: ...fit from a greater clock rate The options are Default 0020h 0040h 0060h 0080h 00A0h 00C0h and 00E0h For Unix Novell and other Operating Systems please select the option other If a drive fails after th...

Страница 67: ...are Disabled and Enabled High Temperature DRAM Operation When set to Enabled the BIOS will refer to the SPD table to set the maximum DRAM temperature If disabled the BIOS will set the maximum DRAM tem...

Страница 68: ...ctivate the High Precision Event Timer HPET which is capable of producing periodic interrupts at a much higher frequency than a Real time Clock RTC can in synchronizing multimedia streams providing sm...

Страница 69: ...abled Note please refer to Intel s web site for detailed information Execute Disable Bit Available when supported by the CPU Set to Enabled to enable Execute Disable Bit and allow the processor to cla...

Страница 70: ...e options are Enabled and Disabled Note If there is any change to this setting you will need to power off and restart the system for the change to take effect Please refer to Intel s web site for deta...

Страница 71: ...quest for serial port B The options are IRQ3 and IRQ4 Parallel Port Use this item to select the control setting for the parallel port The options are Enabled user defined Disabled and Auto BIOS or OS...

Страница 72: ...t Log Capacity This is a display to inform you of the event log capacity It is not a setting View DMI Event Log Highlight this item and press Enter to view the contents of the event log Event Logging...

Страница 73: ...K 38 4K 57 6K and 115 2K Console Type This item allows you to choose the console redirection type The options are VT100 VT100 8bit PC ANSI 7bit PC ANSI VT100 and VT UTF8 Flow Control This item allows...

Страница 74: ...reshold as predefined by the CPU manufacturer The Default Alarm Select this setting if you want the CPU overheat alarm including the LED and the buzzer to be triggered when the CPU temperature reaches...

Страница 75: ...controls the speeds of the onboard fans The CPU temperature and the fan speed are correlative When the CPU on die temperature increases the fan speed will also increase and vice versa If set to Serve...

Страница 76: ...terface The options are Enabled and Disabled Clear System Event Logging Enabling this function to force the BIOS to clear the system event logs during the next cold boot The options are Enabled and Di...

Страница 77: ...on when OS Boot Watch Dog is set to Disabled Time Out Option This feature allows the user to determine what action to take in an event of a system boot failure The options are No Action Reset Power Of...

Страница 78: ...4 22 X7DVL E User s Manual Realtime Sensor Data This feature display information from motherboard sensors such as temperatures fan speeds and voltages of various components...

Страница 79: ...abled this item will be ignored by the firmware IP Address Source This item allows the user to select the IP address source for the connection The options are DHCP and Static IP Address This item disp...

Страница 80: ...he system Clear means such a password has not been used and Set means a user password has been entered for the system Set Supervisor Password When the item Set Supervisor Password is highlighted hit t...

Страница 81: ...he devices included in the candidate list above are currently disabled Use a key or a key to move the device up or down Use the f key or the r key to specify the type of an USB device either fixed or...

Страница 82: ...xit Discarding Changes Highlight this item and hit Enter to exit the BIOS Setup utility without saving any changes you may have made Load Setup Defaults Highlight this item and hit Enter to load the d...

Страница 83: ...minal Recoverable POST Errors When a recoverable type of error occurs during POST the BIOS will display an POST code that describes the problem BIOS may also issue one of the follow ing beep codes 1 l...

Страница 84: ...A 2 X7DVL E User s Manual Notes...

Страница 85: ...th your motherboard Note that the current version of the ESB2 SATA RAID Utility can only support Windows XP 2000 2003 Operating Systems Serial ATA SATA Serial ATA SATA is a physical storage interface...

Страница 86: ...Functions Native Mode 1 Press the Del key during system bootup to enter the BIOS Setup Utility Note If it is the first time powering on the system we recommend you load the Optimized Default Settings...

Страница 87: ...ppears after Power On Self Test b When you see the above screen press the Ctrl and the I keys simultane ously to have the main menu of the SATA RAID Utility appear Note All graphics and screen shots s...

Страница 88: ...press Space to select it A triangle appears to confirm the selection of the drive f Use the Up Arrow Down Arrow keys to select the stripe size ranging from 4 KB to 128 KB for the RAID 0 array and hit...

Страница 89: ...select the previous menu c When RAID Level item is highlighted press the Up Arrow Down Arrow keys to select RAID 1 Mirror and hit Enter d When the Capacity item is highlighted enter your RAID volume...

Страница 90: ...row keys to select the stripe size from 4 KB to 128 KB for your RAID 10 and hit Enter The default setting is 64 KB Note For a server please use a lower stripe size and for a multimedia system use a hi...

Страница 91: ...ight a drive and press Space to select it A triangle appears to confirm the selection of the drive f Use the Up Arrow Down Arrow keys to select the stripe size ranging from 4 KB to 128 KB for the RAID...

Страница 92: ...when deleting a RAID set a From the main menu select item2 Delete RAID Volume and press Enter b Use the Up Arrow Down Arrow keys to select the RAID set you want to delete and press Del A Warning messa...

Страница 93: ...he RAID set drive A Warning message displays d Press Y to reset the drive or type N to go back to the main menu Exiting the Intel Matrix Storage Manager Utility a From the main menu select item4 Exit...

Страница 94: ...press the Enter key e Choose the Intel R ESB2 SATA RAID Controller from the list indicated in the XP 2000 2003 Setup Screen and press the Enter key f Press the Enter key to continue the installation p...

Страница 95: ...ch item you must re boot the system before proceeding with the next item on the list The bottom icon with a CD on it allows you to view the entire contents of the CD Appendix C Installing Other Softwa...

Страница 96: ...plays crucial system information such as CPU temperature system voltages and fan status See the Figure below for a display of the Supero Doctor III interface Note 1 Both default username and password...

Страница 97: ...en II Remote Control Note The SD III Software can be downloaded from our Web site at ftp ftp su permicro com utility Supero_Doctor_III You can also download SDIII User s Guide at http www supermicro c...

Страница 98: ...C 4 X7DVL E User s Manual Notes...

Страница 99: ...expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in su...

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