3-7
Chapter 3: Troubleshooting
3-4 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can
support?
Answer:
The motherboard supports Registered (RDIMM) ECC DDR4 DIMM mod-
ules. To enhance memory performance, do not mix memory modules of different
speeds and sizes. Please follow all memory installation instructions given on Sec-
tion 2-5 in Chapter 2.
Question: How do I update my BIOS?
It is recommended that you
do not
upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS files are located on our website
at
http://www.supermicro.com
. Please check our BIOS warning message and the
information on how to update your BIOS on our website. Select your motherboard
model and download the BIOS file to your computer. Also, check the current BIOS
revision to make sure that it is newer than your BIOS before downloading. You can
choose from the zip file and the .exe file. If you choose the zip BIOS file, please
unzip the BIOS file onto a bootable USB device. Run the batch file using the format
FLASH.bat filename.rom from your bootable USB device to flash the BIOS. Then,
your system will automatically reboot.
Warning
: Do not shut down or reset the system while updating the BIOS to prevent
possible system boot failure!)
Note
: The SPI BIOS chip used on this motherboard cannot be removed.
Send your motherboard back to our RMA Department at Supermicro for
repair. For BIOS Recovery instructions, please refer to the AMI BIOS
Recovery Instructions posted at http://
www.supermicro.com
.
Question:
How do I handle the used battery?
Answer:
Please handle used batteries carefully. Do not damage the battery in any
way; a damaged battery may release hazardous materials into the environment.
Do not discard a used battery in the garbage or a public landfill. Please comply
with the regulations set up by your local hazardous waste management agency to
dispose of your used battery properly.
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