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Chapter 7: Troubleshooting and Support
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
or
Returning Merchandise for Service
changing any non hot-swap hardware components.
No Power
1. As you try to power up the system, note any beep codes.
2. Check that the power LED on the motherboard is on.
3. Make sure that the power connector is connected to your power supply.
4. Make sure that no short circuits exist between the motherboard and chassis.
5. Disconnect all cables from the motherboard, including those for the keyboard and mouse.
6. Remove all add-on cards.
7. Install a CPU, a heatsink, connect the internal speaker (if applicable), and the power LED
to the motherboard. Make sure that the heatsink is fully seated.
8. Use the correct type of onboard CMOS battery as recommended by the manufacturer.
Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.
Warning
: To avoid possible explosion, do not install the battery upside down.
9.
Verify that all jumpers are set to their default positions.
10. Check that the power supplies’ input voltage operate at 100-120v or 180-240v.
11.
Turn the power switch on and off to test the system
Figure 7-3. Location of the MB Power LED
BIOS LICENSE
BAR CODE
MAC CODE
SAN MAC
DESIGNED IN USA
X12SPi-TF
REV: 2.00
IPMI CODE
PCH
621A
BMC
AST2600
X550
S-SGPIO1
JBT1
JPWR2
JSD2
JSD1
S-SA
TA1
S-SA
TA0
JSTBY1
JRK1
JPWR3
JPWR1
JNCSI
JF1
JVRM2
JVRM1
JPFR3
JPFR2
JPFR1
JL1
JPRG1
JPCK1
JPME1
JP4
FAN4 FAN3
FANB FANA
FAN5
FAN2
FAN1
NVME0/1
MH16
MH15
UID_SW
JPI2C1
JI2C_EXP1
JNVI2C
JIPMB1
MH4
MH6
MH1
MH9
MH8
MH7
MH5
MH3
MH2
VGA
JMP1 JMP2
BT1
LEDPWR
I-SA
TA4~7
M.2-H
COM1
DIMMG1 DIMMH1 DIMME1 DIMMF1
DIMMA1
DIMMB1
DIMMD1 DIMMC1
CPU
USB8(3.2 Gen 1)
USB6/7(3.2 Gen 1)
USB2/3
IPMI_LAN
LAN2
LAN1
I-SA
TA0~3
TPM/POR
T80
UID
-LED
CPU SLOT7 PCI-E 4.0 X8
CPU SLOT6 PCI-E 4.0 X16
CPU SLOT4 PCI-E 4.0 X16
CPU SLOT2 PCI-E 4.0 X8(IN X16)
CPU SLOT1 PCI-E 4.0 X8
USB4/5 (3.0)
LE4
USB 0/1
LEDBMC
JI2C_FP1
LE3\DPWR