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3-5

Chapter 3: Troubleshooting

handling charges will be applied for all orders that must be mailed when service

is complete.

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alteration, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor ﬁ rst for any product problems.

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Содержание PDSBA

Страница 1: ...PDSBA Q PDSBA PDSBA PDSBE USER S MANUAL Revision 1 1b...

Страница 2: ...DWARE SOFTWARE OR DATA Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California USA The State of California County of Santa...

Страница 3: ...ns 3 SSE3 and Execute Disable XD Bit Please refer to the motherboard speci cations pages on our website http www supermicro com Product motherboard for updates on processor support This product is int...

Страница 4: ...one to the components or injury to yourself Danger Caution Instructions to be strictly followed to prevent catastrophic system failure or to avoid bodily injury Warning Important information given to...

Страница 5: ...Preface v Notes...

Страница 6: ...oring 1 10 1 4 Power Con guration Settings 1 10 1 5 Power Supply 1 11 1 6 Super I O 1 12 Chapter 2 Installation 2 1 Static Sensitive Devices 2 1 2 2 Motherboard Installation 2 1 2 3 Processor and Heat...

Страница 7: ...I PCI Exp Slots to SMB Speeds 2 20 USB Wake Up 2 21 IDE Enable Disable 2 22 TPM Enable 2 22 Keyboard Wake Up 2 23 2 8 Onboard Indicators 2 24 GLAN LED Indicators 2 24 Power LED 2 25 External RAID LED...

Страница 8: ...4 3 Main BIOS Setup 4 2 4 4 Advanced Setup 4 6 4 5 Security Setup 4 19 4 6 TPM State 4 21 4 7 Physical Presence Operations 4 22 4 8 Boot Settings 4 23 4 9 Exit 4 24 Appendices Appendix A BIOS POST Err...

Страница 9: ...performance Please check that the following items have all been included with your motherboard If anything listed here is damaged or missing contact your retailer All items are included in the Retail...

Страница 10: ...ddress Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl...

Страница 11: ...DSBA Image Note All pictures and drawings shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not...

Страница 12: ...e the system to become unstable If this occurs reset the setting to the default setting Extra fans may be needed for proper system cooling S UPER PDSBA Processor JPWAKE 4 PinPWR KB MS USB3 4 5 6 USB1...

Страница 13: ...Fan Fan2 3 Chassis Fan Headers Floppy Floppy Disk Connector FP Audio Front Panel Audio Connector See Chapter 2 LAN Port Ethernet RJ45 Gigabit LAN Connector IDE 1 IDE 2 IDE Hard Drive 1 Hard Drive 2 S...

Страница 14: ...outh Bridge PDSBA PDSBA Intel P965 MCH North Bridge and ICH8 South Bridge PDSBE Expansion Slots One 1 PCI Express x16 Slot 6 One 1 PCI Express x4 Slot 5 One 1 PCI Express x1 Slot 7 Four 4 32 bit PCI 3...

Страница 15: ...hard drives PDSBA Q PDSBA only Up to 10 USB Universal Serial Bus 2 0 ports for a speed of up to 480Mbps Realtek ALC 883 7 1 Channel High De nition Audio HDA codecs supports 10 DAC Channels Built in GM...

Страница 16: ...MS KB FDD SER 1 2 PRN VRM 11 0 ADDR CTRL DATA LPC PCI_32 DDR2_800 667 533 VRM V11 0 DMI 3_PCI_x32 DIMM_CHA SATA 300 4x SATAII CK505 CLK 1 PCIE_x16 GRAPHIC GMCH Q965 G965 DIMM_CHB PORTS PCIE_x16 INTEGR...

Страница 17: ...ler Hub GMCH Memory Controller Hub MCH The GMCH MCH manages the data ow of the following interfaces the CPU inter face FSB the System Memory interface DRAM Controller and the I O Control ler through D...

Страница 18: ...ard voltage monitor will scan the following voltages continuously for the CPU Core 1 8V 3 3V 3 3V standby 5V Vbat and 12V Once a voltage becomes unstable it will give a warning or send an error messag...

Страница 19: ...ou want to turn off the power just press and hold the power button for 4 seconds The power will turn off and no power will be provided to the motherboard Wake On Ring WOR Header Wake up events can be...

Страница 20: ...2 M 1 44 M or 2 88 M disk drives and data transfer rates of 250 Kb s 500 Kb s or 1 Mb s It also provides two high speed 16550 compatible serial communication ports UARTs Each UART includes a 16 byte...

Страница 21: ...assis provides excellent conductivity between the power supply the case the mounting fasteners and the motherboard Use only the correct type of onboard CMOS battery as speci ed by the manu facturer Do...

Страница 22: ...n The Intel LGA6 heatsink and fan comes with a push pin design and no tool is needed for installation Make sure to install the motherboard into the chassis before you install the CPU heatsink and fan...

Страница 23: ...ket nor move the CPU horizontally or vertically Do not rub the CPU against the surface or against any pins of the socket to avoid damage to the CPU or the socket 7 With the CPU inside the socket inspe...

Страница 24: ...3 Gently press down on the DIMM module until it snaps into place in the slot Repeat for all modules see step 1 above Memory Support The PDSBA Q PDSBA PDSBA PDSBE supports up to 8 GB Unbuffered Non ECC...

Страница 25: ...sible System Memory Allocation Availability System Device Size Physical Memory Remaining Available 4 GB Total System Memory Firmware Hub ash memory System BIOS 1 MB 3 99GB Local APIC 4 KB 3 99GB Area...

Страница 26: ...and De nitions Back Panel Connectors 1 Keyboard Purple 2 PS 2 Mouse Green 3 COM Port 1 Turquoise 4 Parallel Port Printer 5 Back Panel USB Port 3 6 Back Panel USB Port4 7 Back Panel USB Port 5 8 Back P...

Страница 27: ...se connectors are designed speci cally for use with Supermicro server chassis See the gure below for the descriptions of the various control panel buttons and LED indicators Refer to the following sec...

Страница 28: ...1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 Power Button OH Fan Fail LED 1 NIC1 LED Reset Button 2 HDD LED Power LED Reset PWR LED_Anode LED_Anode LED_Anode LED_Anode Ground Ground X...

Страница 29: ...LED 1 NIC1 LED Reset Button 2 HDD LED Power LED Reset PWR LED_Anode LED_Anode LED_Anode LED_Anode Ground Ground X X X X NIC1 Indicator The NIC Network Interface Control ler LED connection for GLAN por...

Страница 30: ...Fail LED 1 NIC1 LED Reset Button 2 HDD LED Power LED Reset PWR LED_Anode LED_Anode LED_Anode LED_Anode Ground Ground X X X X Power Button The Power Button connection is located on pins 1 and 2 of JF1...

Страница 31: ...lel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 2 6 Connecting Cables ATX Auxiliary Power Connectors There are one 24 pin main power connector J40 and one 4 pin power connector J41 on the motherboard These p...

Страница 32: ...ten USB 2 0 Universal Serial Bus ports headers on the motherboard Six of them are Back Panel USB ports USB 1 2 at J11 USB 3 6 at J43 and four Front Panel USB headers USB 7 8 at J44 and USB 9 10 atJ45...

Страница 33: ...2 PCI 33MHz Slot3 PCI 33MHz Slot2 Slot1 PCI 33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 Fan Headers The PDSBA Q PDSBA PDSBA PDSBE...

Страница 34: ...9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 ATX PS 2 Keyboard and PS 2 Mouse Ports The ATX PS 2 keyboard and the PS 2 mouse are located at J28 See the table on the right for pi...

Страница 35: ...9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 A WOR B WOL Wake On Ring The Wake On Ring header is located at JWOR This connection allows your computer to wale up when receiving a...

Страница 36: ...CI 33MHz Slot3 PCI 33MHz Slot2 Slot1 PCI 33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 A GLAN1 B Speaker Buzzer Speaker A Speaker B...

Страница 37: ...ultiple streaming through the front panel stereo out for front L R rear L R center and subwoofer speakers Sound is then output through the Line In Line Out and MIC jacks UsetheAdvancedsoftwareprogram...

Страница 38: ...D1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 2 7 Jumper Settings Explanation of Jumpers Tomodifytheoperationofthemotherboard jumpers can be used to choose between optional settings Jumpers create...

Страница 39: ...CMOS To clear CMOS use a metal object such as a small screwdriver to touch both pads at the same time to short the connection Always remove the AC power cord from the system before clearing CMOS Note...

Страница 40: ...5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 A B A FSB CPU Speeds B PCI slots to SMB CPU Front Side Bus Speed JFSB1 and JFSB2 allow you to set the Front...

Страница 41: ...em by pressing a key on the USB keyboard or by clicking the USB mouse of your system The JPUSB jumpers are used together with the USB Wake Up function in the BIOS Enable both the jumpers and the BIOS...

Страница 42: ...PCI 33MHz Slot3 PCI 33MHz Slot2 Slot1 PCI 33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 IDE Enable Disable PDSBA Q PDSBA only JP2 e...

Страница 43: ...2 C2 PCI 33MHz Slot3 PCI 33MHz Slot2 Slot1 PCI 33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 Keyboard Wake Up The JPWAKE jumper is...

Страница 44: ...33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 GLAN LEDs A Gigabit LAN port is located at J11 above USB Ports 1 and 2 on the I O Ba...

Страница 45: ...SB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 External RAID LED Header An onboard RAID LED Header is located at J_RAID_LED on the motherboard This LED header is for the externa...

Страница 46: ...cated at J30 See the table on the right for pin de nitions 2 9 Parallel Port Floppy Drive and IDE Hard Drive Connections Note the following when connecting the oppy and hard disk drive cables The oppy...

Страница 47: ...Slot1 PCI 33MHz J9 I SATA4 I SATA5 RAIDLED USB7 8 J45 USB9 10 LE1 JLED JWD CD1 Parallel Port VGA HDA IDE 2 IDE 1 ITE JP2 JP3 Floppy Connector The oppy connector is located at J27 See the table below f...

Страница 48: ...There are two ITE IDE Connectors on the PDSBA Q PDSBA Be sure to close Pin 1 and Pin 2 of JP2 to enable the IDE connectors before using the connectors Please refer to the jumper section for more de ta...

Страница 49: ...s from the motherboard including those for the keyboard and mouse Remove all add on cards Install a CPU and heatsink making sure it is fully seated connect the chas sis speaker and the power LED to th...

Страница 50: ...modules between slots and noting the results Check the power supply voltage 115V 230V switch Losing the System s Setup Con guration Make sure that you are using a high quality power supply A poor qual...

Страница 51: ...our website at http www supermicro com support contact cfm Distributors For immediate assistance please have your account number ready when placing a call to our technical support department We can be...

Страница 52: ...etup Question I installed my microphone correctly but I can t record any sound What should I do Answer Go to Start Programs Accessories Entertainment and then Volume Control Under the Properties tab s...

Страница 53: ...iled when service is complete This warranty only covers normal consumer use and does not cover damages in curred in shipping or from failure due to the alteration misuse abuse or improper maintenance...

Страница 54: ...3 6 PDSBA Q PDSBA PDSBA PDSBE User s Manual Notes...

Страница 55: ...CMOS The CMOS memory requires very little electrical power When the computer is turned off a backup battery provides power to the CMOS logic enabling it to retain system parameters Each time when the...

Страница 56: ...stem on or When the message shown below appears brie y at the bottom of the screen during the POST Power On Self Test press the Delete key to activate the main Setup menu Press the Delete key to enter...

Страница 57: ...s and enter the correct data Press the Enter key to save the data BIOS Date The item displays the date that this version of BIOS was built Legacy Diskette A This setting allows the user to set the typ...

Страница 58: ...RAID Utility Select Intel to use the Intel HostRAID Utility The default setting is Intel SATA AHCI Select Enable to enable the function of Serial ATA Advanced Host Interface Take caution when using t...

Страница 59: ...he Phoenix BIOS will access the IDE Primary Master device via the LBA mode The options are Enabled and Disabled Transfer Mode This option allows the user to set the transfer mode The options are Stand...

Страница 60: ...changes to the following settings QuickBoot Mode If enabled this feature will speed up the POST Power On Self Test routine by skipping certain tests after the computer is turned on The settings are E...

Страница 61: ...soon as the user hits the power button The options are Enabled and Disabled Resume On Modem Ring Select On to wake your system up when an incoming call is received by your modem The options are On an...

Страница 62: ...tions are Disabled 5 10 15 and 20 CPU Overvoltage Available when supported by the CPU Select enabled to enable CPU Overvoltage which will allow the CPU to operate at a higher voltage rate than that is...

Страница 63: ...heat threshold Set to Disabled to use Thermal Manager 1 TM1 allowing CPU clocking to be regulated via CPU Internal Clock modulation when the CPU temperature reaches the overheat threshold Adjacent Cac...

Страница 64: ...feature is available when your OS and your CPU support the functionality of Execute Disable Bit The options are Disabled and Enabled For more informa tion regarding hardware software support for this...

Страница 65: ...e selected On chip Graphics IGD Enable This feature allows the user to enable or disable the internal graphics device by setting this item to the desired value The options are Disabled and Auto DVMT 3...

Страница 66: ...nction and make this area available for other devices Cache Base 0 512K If enabled this feature will allow the data stored in the base memory area block 0 512K to be cached written into a buffer a sto...

Страница 67: ...the buffer without writing data to the System Memory for fast CPU data processing and opera tion The options are Uncached Write Through Write Protect and Write Back Discrete MTRR Allocation If enabled...

Страница 68: ...can When enabled this setting will initialize the device expansion ROM The options are Enabled and Disabled Enable Master This setting allows you to enable the selected device as the PCI bus master Th...

Страница 69: ...Enabled to always enable PCI Ex1 NIC and all other PCI E ports Select Disabled to disable PCI Ex1 NIC and all other PCI E ports When set to Auto PCI Ex1 NIC will be enabled if a PCI add on card is det...

Страница 70: ...try again A different OS requires a different Bus Master clock rate IDE RAID Mode This setting allows you to con gure the IDE RAID Mode The options are ATA and ATA ATAPI Note To con gure ITE RAID set...

Страница 71: ...Port This setting allows you to decide how the parallel port will be controlled The options are Enabled user de ned Disabled and Auto BIOS or OS controlled Base I O Address Select the base I O addres...

Страница 72: ...be running at the full speed of 12V at all time The options are Enabled and Disabled Overheat Beep Function Set to Enabled to activate the alarm when an overheating occurs If set to Disabled the alar...

Страница 73: ...isor password has been entered for the system User Password Is This item indicates if a user password has been entered for the system Clear means such a password has not been used and Set means a user...

Страница 74: ...u to require a password to be entered when the system boots up The options are Enabled password required and Disabled password not required Trusted Platform Support PDSBA Q PDSBA PDSBA only Select Ena...

Страница 75: ...abled Activate to enable TPM support for the system Select De activate Disabled to disable the function of TPM support If No Change is selected no changes will be made to the current TPM State Select...

Страница 76: ...ate on the previous menu is set Clear the submenu pf Physical Presence Operations will display as shown below Reject Select Reject to cancel all the changes you ve made to the TPM Support con gura tio...

Страница 77: ...for the devices included in the candidate list above are currently disabled Use a key or a key to move the device up or down Use the f key or the r key to specify the type of an USB device either xed...

Страница 78: ...tility Exit Discarding Changes Highlight this item and hit Enter to exit the BIOS Setup utility without saving any changes you may have made Load Setup Defaults Highlight this item and hit Enter to lo...

Страница 79: ...o two categories recoverable and terminal This section lists Beep Codes for recoverable POST errors Recoverable POST Error Beep Codes When a recoverable type of error occurs during POST BIOS will disp...

Страница 80: ...A 2 PDSBA Q PDSBA PDSBA PDSBE User s Manual Notes...

Страница 81: ...e Windows XP 2000 2003 Setup screen appears press S to specify additional device s Insert the driver diskette ITE RAID XP 2000 2003 Driver for IDE into Drive A and press the Enter key Press the Enter...

Страница 82: ...B 2 PDSBA Q PDSBA PDSBA PDSBE User s Manual Notes...

Страница 83: ...u to view the entire contents of the CD 2 To con gure ITE RAID settings please refer to the ITE RAID documen tation included in this CD 3 For SATA RAID con guration instructions please refer to the In...

Страница 84: ...tor III displays crucial system information such as CPU temperature system voltages and fan status See the Figure below for a display of the Supero Doctor III interface Notes 1 Both default user name...

Страница 85: ...e Control Note SD III Software Revision 1 0 can be downloaded from our Website at ftp ftp supermicro com utility Supero_Doctor_III You can also down load SDIII User s Guide at http www supermicro com...

Страница 86: ...C 4 PDSBA Q PDSBA PDSBA PDSBE User s Manual Notes...

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