www.SuperiorFireplaces.US.com
126842-01A
21
TROUBLESHOOTING
WARNING: Turn off and unplug heater and let cool before servic-
ing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is
not correct
OBSERVED PROBLEM
When control knob is pressed
in and turned to PILOT
, there
is not spark at ODS/pilot
When control knob is pressed
in and turned to PILOT
, there
is spark at ODS/pilot but no
ignition
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Replace valve
4. Replace valve
5. Replace pilot
6. Reposition ignitor electrode
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down con-
trol knob. Repeat igniting
operation until air is removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Clean-
ing and Maintenance,
page
20) or replace ODS/pilot
assembly
7. Replace gas regulator
