
SuperiorFireplaces.us.com
900464-01C
19
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ''ON'' button on remote control is
pressed, there is no spark at igniter assembly
1� Igniter electrode not connected to igniter
cable
2� Igniter cable pinched or wet
3� Broken igniter cable
4� Bad igniter
5� Igniter electrode positioned wrong
6� Igniter electrode broken
7� Battery not installed, battery power low or
battery not installed correctly (electronic
ignition models only)
1� Reconnect igniter cable
2� Free igniter cable if pinched by any metal
or tubing� Keep igniter cable dry
3� Replace igniter
4� Replace igniter
5� Adjust igniter wires as shown in Figure 28
on Page 16� Replace igniter assembly if
repositioning does not correct the problem
6� Replace igniter
7� Install new alkaline battery in remote
control and battery pack� Verify batteries
are installed correctly� (5�4 volts batteries
required to operate valve system)
When ''ON'' button on remote control is
pressed, there is spark at igniter� but no
ignition
1� Gas supply turned off or equipment shutoff
valve closed
2� Air in gas lines when installed
3� Depleted gas supply (propane/LP only)
4� Control module not in REMOTE position
5� Gas control valve pressure setting is not
correct
6� Inlet gas pressure is too low
7� Burner orifice(s) clogged
8� Wire disconnected from gas control
9� Ground wire issue
1� Turn on gas supply or open equipment
shutoff valve
2� Repeat igniting operation until air is re-
moved
3� Contact local propane/LP gas company
4� Set control module to REMOTE position
5� Contact qualified service person to check
pressure
6� Contact local natural or propane/LP gas
company
7� Clean burner (see Cleaning and Main-
tenance, Page 17) or replace burner
orifice(s)
8� See Wiring Diagram, Page 18
9� Verify black ground wire from module is
secured under screw adjacent to igniter
WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service
and repair appliance.
TROUBLESHOOTING
NOTE: All troubleshooting items are listed in order of operation.