MAXEON SOLAR TECHNOLOGIES, LTD.
537620 Rev.F
©2022 Maxeon Solar Technologies, Ltd. All rights reserved. Specifications included in this document are subject to change without notice.
7
microinverter is found to be functioning properly, Enphase will contact Maxeon
Technical Support directly.
Troubleshooting an inoperative microinverter, please follow the Enphase
troubleshooting process:
1. Web forms – send an email through
https://enphase.com/en-
in/support/contact-support#form
2. Call center
Europe
Netherlands: +31-73-7041633
France/Belgium: +33(0)484350555
Germany: +49 761 887893-20
UK: +44 (0)1908 828928
APAC
Melbourne, Australia: +1800 006 374
New Zealand: +09 887 0421
India: +91-80-6117-2500
3. Claiming process through Enlighten for installers:
https://enphase.com/en-uk/support/system-owners/troubleshooting
All other faults please refer to the Enphase IQ Envoy Installation and Operation
Manual at enphase.com/support for troubleshooting procedures.
8.0 Appendix (Supplementary Technical Information)
1.
Enphase IQ7 Installation and Operation Manual
https://enphase.com/en-uk/support/enphase-iq-7-iq-7-iq-7x-microinverter-
installation-and-operation-manual
2.
Enphase Installer Toolkit Commissioning:
https://enphase.com/en-in/support/gettingstarted/commission
Enphase Installer Toolkit is the mobile app where you can view the
microinverter serial numbers and connect to the IQ Envoy to track system
installation progress. To download, go to
http://www.enphase.com/toolkit
and
log in to your Enlighten account.
Getting Started Guide:
https://enphase.com/sites/default/files/GettingStartedGuide_SystemVerificatio
nUsingInstallerToolkit_InsideSystem.pdf
Installation Troubleshooting :
https://enphase.com/en-uk/support-associated-products/installer-
toolkit
3.
Enphase IQ Envoy Installation and Operation Manual:
Refer to the Enphase IQ Envoy Installation and Operation Manual to activate the
system monitoring and grid management functions.
https://enphase.com/sites/default/files/downloads/support/IQ-Envoy-Manual-
EN-US.pdf
The guide provides the following:
o
Connecting the Envoy
o
Detecting devices and scanning the installation map
o
Connecting to Enlighten and registering the system
Table 2. Electrical Characteristics and Grid Interaction.
DC Electrical Characteristics:
DC Ratings
DC values @ STC
Temperature
Efficiency
Model
Nom.
Power (W)
Power
Tol. (%)
Voltage at
Rated Power
(Vmpp)
Curr. at
Rated
Power, Impp
(A)
Open Circuit
Voltage, Voc
(V)
Short Circuit
Curr., Isc(A)
Curr. (Isc)
Temp. Coeff.
(%/°C)
Voltage
(Voc) Temp.
Coeff.
(%/°C)
Power Temp.
Coeff.
(%/°C)
NOCT @
20°C (value ±
2°C)
Module
Efficiency (%)
Nom. Peak power
(W) per unit area:
m
2
/ ft
2
SPR-MAX6-450-E3-AC 450
+5/
−
0
41.0 10.99 48.3 11.61 0.057
−
0.239
−
0.29 47.1 23.3 233/21.6
SPR-MAX6-445-E3-AC 445
+5/
−
0
40.7 10.93 48.2 11.60 0.057
−
0.239
−
0.29 47.1 23.0 230/21.4
SPR-MAX6-440-E3-AC 440
+5/
−
0
40.5 10.87 48.2 11.58 0.057
−
0.239
−
0.29 47.1 22.8 228/21.2
SPR-MAX6-435-E3-AC 435
+5/
−
0
40.3 10.82 48.2 11.57 0.057
−
0.239
−
0.29 47.1 22.5 225/20.9
SPR-MAX6-430-E3-AC 430
+5/
−
0
40.0 10.74 48.2 11.56 0.057
−
0.239
−
0.29 47.1 22.3 223/20.7
SPR-MAX6-425-E3-AC 425
+5/
−
0
39.8 10.68 48.1 11.55 0.057
−
0.239
−
0.29 47.1 22.0 220/20.4
SPR-MAX6-420-E3-AC 420
+5/
−
0
39.6 10.62 48.1 11.53 0.057
−
0.239
−
0.29 47.1 21.7 217/20.2
SPR-MAX6-430-BLK-E3-AC 430
+5/
−
0
40.5 10.62 48.2 11.33 0.057
−
0.239
−
0.29 46.9 22.3 223/20.7
SPR-MAX6-425-BLK-E3-AC 425
+5/
−
0
40.3 10.58 48.2 11.32 0.057
−
0.239
−
0.29 46.9 22.0 220/20.4
SPR-MAX6-420-BLK-E3-AC 420
+5/
−
0
40.0 10.49 48.2 11.30 0.057
−
0.239
−
0.29 46.9 21.7 217/20.2
SPR-MAX6-415-BLK-E3-AC 415
+5/
−
0
39.8 10.43 48.1 11.29 0.057
−
0.239
−
0.29 46.9 21.5 215/20.0
SPR-MAX6-410-BLK-E3-AC 410
+5/
−
0
39.5 10.37 48.1 11.28 0.057
−
0.239
−
0.29 46.9 21.2 212/19.7
SPR-MAX6-405-BLK-E3-AC 405
+5/
−
0
39.3 10.30 48.1 11.26 0.057
−
0.239
−
0.29 46.9 21.0 210/19.5
SPR-MAX6-400-BLK-E3-AC 400
+5/
−
0
39.1 10.24 48.0 11.25 0.057
−
0.239
−
0.29 46.9 20.7 207/19.2
SPR-MAX5-420-E3-AC 420
+5/
−
0 40.5 10.4 48.2 10.9 0.057
−
0.239
−
0.29 43 22.5 225/20.9
SPR-MAX5-415-E3-AC 415
+5/
−
0 40.3 10.3 48.2 10.9 0.057
−
0.239
−
0.29 43 22.3 221/20.5
SPR-MAX5-410-E3-AC 410
+5/
−
0 40.0 10.2 48.2 10.9 0.057
−
0.239
−
0.29 43 22.0 220/20.4
SPR-MAX5-400-E3-AC 400
+5/
−
0 39.5 10.1 48.1 10.9 0.057
−
0.239
−
0.29 43 21.5 212/19.7
SPR-MAX5-390-E3-AC 390
+5/
−
0 39.0 9.99 48.0 10.8 0.057
−
0.239
−
0.29 43 20.9 209/19.4
SPR-P3-385-BLK-E3-AC 385
+5/
−
0
36.3 10.61 43.7 11.31 0.06
−
0.28
−
0.34 45 19.6 196/17.3
SPR-P3-380-BLK-E3-AC 380
+5/
−
0
35.9 10.59 43.4 11.28 0.06
−
0.28
−
0.34 45 19.4 194/17.1
SPR-P3-375-BLK-E3-AC 375
+5/
−
0
35.5 10.57 43.0 11.26 0.06
−
0.28
−
0.34 45 19.1 191/16.9
SPR-P3-370-BLK-E3-AC 370
+5/
−
0
35.1 10.55 42.6 11.24 0.06
−
0.28
−
0.34 45 18.9 189/16.7