TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Treadmill will not start
Not plugged in
Plug cord into outlet
Safety Key not inserted
Insert Safety Key
Running speed inaccurate
Not calibrated correctly
Recalibrate speed setting
Running belt not centered
Running belt tension not
proper on the left or right
sides of the running board
Tighten
the
adjustment
bolts on the left and right
side of the rear roller
Computer not working
Wires from the computer
And bottom control board
not properly
connected.
Check wire connections
from the computer to the
control board
Transformer is damaged
If the transformer has
become damaged, contact
customer service
Console displays E01 &
E13:
Communication failure
No communication from
console to control board
Check wire connections
from the computer to the
control board and replace
wires and/or control board
if necessary
Console
displays
E02:
Motor abnormality or Burst
clash protection
Motor
cable
is
disconnected or incoming
voltage is lower than 50%
of the required voltage.
Check to see if the motor
cable is connected and
reconnect it. If the problem
is not rectified, you may
need to replace the motor.
Check
the
incoming
voltage
against
the
required voltage. Check
wire connections to the
motor. Check the control
board,
replace
if
necessary.
Console displays E03: No
speed sensor signal
Speed
sensor
signal
cannot be received by the
control board.
Check that the sensor wire
is properly connected and
replace wire if damaged.
Check
to
see
if
the
magnetic
sensor
is
damaged and replace if
necessary.
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