Sun Microsystems Sun Fire X2100, Руководство пользователя

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2-4 Sun Fire X2100 Server User Guide • April 2007
2.3 Troubleshooting Procedures
TABLE 2-1
lists problems that might arise as you use your server. Possible solutions
are listed for each problem. If the solutions listed here do not fix the problem, run
the appropriate diagnostic test (see
Chapter 3 ).
TABLE 2-1
Troubleshooting Procedures
Problem Possible solution
Server does not
power on when you
press the front panel
power button. Keep notes on the following situations in case you need to call for
service:
• Is the power LED illuminated on the front of the system? (Ensure
that the power cord is connected to the system and to a grounded
power receptacle.)
• Does the wall outlet have power? Test by connecting another
device.
• Does the system beep when it is powered on? (Ensure that the
keyboard is connected).
• Test with another keyboard that you know is functional.
• Does the monitor sync within 5 minutes after power on? (The
green LED on the monitor stops flashing and remains
illuminated.)
Server powers on,
but the monitor does
not. • Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by connecting another
device.
CD or DVD does not
eject from the media
tray when you press
the Eject button. • Move the mouse or press any key on the keyboard. The drive
might be in the low-power mode.
• Use the utility software installed on your server to eject the CD.
Server does not
power off when the
front panel power
button is pressed. • Try all of the power-off options shown in Section 1.4.2, “Powering
Off the Server” on page 1-9 .
• If the server still does not power off, disconnect the power cable
from the rear of the chassis.
The network status
LED does not turn
on. • Check the cabling and network equipment to make sure that all
cables are correctly seated.
• Reinstall the network drivers.
An external device
connected to a USB
connector does not
work. • Reduce the number of external devices connected to a USB hub.
• Refer to the documentation that comes with the device.