Symptom
Cause
Solution
“Connect To Wi-Fi” is displayed when
(Check for Updates)
is selected.
System is not connected to Wi-Fi network
device.
Connect system to Wi-Fi network device.
(→P.69)
Wi-Fi network device does not have internet
access.
Check Wi-Fi network device.
System is not connected to or has
connection problem with Wi-Fi network
device.
On the “Wi-Fi” screen, turn the Wi-Fi setting
off and then back on. (→P.63)
If the symptom reoccurs, perform the
following procedure:
1) Select the desired Wi-Fi network device
(SSID) on the “Wi-Fi Settings” screen.
(→P.69)
2) Select
(Forget
This Network).
3) Select the desired Wi-Fi network device
(SSID) again and input the password to
connect the device.
“Software download failed. Do you
want to retry?” is displayed when
(Check for Updates)
is selected.
System may not have been able to receive
clock information correctly.
8-inch with Navi system: Move the vehicle to
where GPS signals can be received.
8-inch system: Connect a smartphone to
the system using Bluetooth and transfer the
phonebook data. (→P.58, 61)
Wi-Fi network device service contract has
expired.
Check the settings and operation of the Wi-Fi
network device.
Communication problem with Aha app.
If updating using the Aha smartphone app,
force close and restart the Aha app, then try
again.
WHAT TO DO IF
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